2013 Amerivan TOYOTA SIENNA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
1 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 3 of 11 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 18.2% |
| Steering behavior | 2 | 18.2% |
| Electrical and battery issues | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3 |
| Electrical System | 2 |
| Service Brakes | 2 |
| Engine | 1 |
| Engine And Engine Cooling | 1 |
| Equipment Adaptive/Mobility | 1 |
| Equipment:Electrical:Navigational System(Global Positioning System) | 1 |
| Fuel/Propulsion System | 1 |
Steering: 3; Electrical System: 2; Service Brakes: 2; Engine: 1; Engine And Engine Cooling: 1; Equipment Adaptive/Mobility: 1; Equipment:Electrical:Navigational System(Global Positioning System): 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 1 |
2014: 6; 2015: 4; 2016: 1
Pattern summary
Steering leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10577329 · 2014-04-04 (April 4, 2014)
TRAVELING TO A DESTINATION IN SOUTH DAKOTA, NORTH OF MADISON, THE NAVIGATION SYSTEM WAS GIVING US TURN BY TURN DIRECTIONS TO THE SPECIFIC LOCATION. WITH IN 5-10 MILES OF THE LOCATION THE NAVIGATION SYSTEM STOP GIVING TURN BY TURN AND INFORMED US THAT WE HAD TO PROCEED BASED ON OUR OWN NAVIGATION. THE NAVIGATION SYSTEM ACCEPTED THE ADDRESS AND PLOTTED THE ROUTE TO THE LOCATION INDICATING THAT IT COULD TAKE US TO THE LOCATION. THE WEATHER WAS APPROXIMATELY 15-17 DEGREES F AND IT WAS SNOWING. MANY OF THE ROAD INTERSECTIONS IN THE RURAL PART OF…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10577329 at NHTSA ↗
Owner report 10617504 · 2014-07-30 (July 30, 2014)
MY CHILDREN AND I HAVE HAD RESPIRATORY PROBLEMS SINCE WE STARTED RIDING IN THIS 2013 SIENNA, PURCHASED NEW AUG 2013. I HAVE COMPLAINED REPEATEDLY ABOUT THE ODOR. WE ARE CURRENTLY GOING TO ARBITRATION WITH TOYOTA NATIONAL ON 7/31/2014. MY 5 YR OLD DAUGHTER HAS HAD A CONSTANT RUNNY NOSE (KIDS AT SCHOOL CALL HER "WALRUS NOSE"). SHE IS DEVASTATED, GREAT WAY TO SPEND KINDERGARTEN YEAR, THE NAME CALLING WAS SO BAD SHE WILL BE CHANGING SCHOOLS FOR 1ST GRADE. MY EYES GET VERY WATERY AND BURN, MY SINUSES FILL AND MY THROAT GETS SORE. WE DISCOVE…
Owner-reported narrative. 2,500 miles reported. Look up ODI 10617504 at NHTSA ↗
Owner report 10617915 · 2014-07-31 (July 31, 2014)
2013 TOYOTA SIENNA PURCHASED 8/26/2013. MILEAGE 6,000. FIRST ROAD TRIP (COLORADO) ON I-80 HEADING WEST, DOING SPEED LIMIT, 80 DEGREES OUTSIDE, REAR VENT WINDOWS OPEN & A/C ON & NO VEHICLES NEAR US. SUNROOF & CEILING PANEL WERE CLOSED. WE HEARD A POP, PULLED OVER AND SAW THAT THE FRONT SUN ROOF BLEW OUTWARD, LOOKED LIKE A VOLCANO WITH ABOUT 4-6 INCH HOLE IN THE CENTER. THE GLASS DIDN'T APPEAR TO BE SAFETY GLASS. PIECES WERE 1-2 INCHES LONG X WIDE AND EXTREMELY JAGGED & VERY SHARP. UNFORTUNATELY WE DIDN'T TAKE A PICTURE. DUCT TAPE THE SUNR…
Owner-reported narrative. 6,200 miles reported. Look up ODI 10617915 at NHTSA ↗
Owner report 10632757 · 2014-09-12 (September 12, 2014)
WHILE APPROACHING A PARKING AREA TRAVELING APPROXIMATELY FIVE MILES PER HOUR AND DEPRESSING THE BRAKE PEDAL TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL. THE VEHICLE CONTINUED TO ACCELERATE AFTER COLLIDING WITH A PARKED CAR. THEN, THE VEHICLE CAROMED OFF OF THE PARKED CAR, CONTINUED TO ACCELERATE DESPITE DEPRESSING ON THE BRAKE PEDAL, AND STRUCK A CONCRETE CINDER BLOCK WALL. *TR
Owner-reported narrative. 15,000 miles reported. Look up ODI 10632757 at NHTSA ↗
Owner report 10633747 · 2014-09-16 (September 16, 2014)
VEHICLE VIBRATES VERY VIOLENTLY WHILE BRAKING AND GOING DOWNHILL, WITH BRAKE FADING, TOOK IT TO THE DEALER AND THEY RESURFACED THE ROTORS AND THE PROBLEM STILL EXIST. MY FRIEND WHO HAS THE SAME PROBLEM INDICATED THE SAME ISSUE. THE DEALER TOLD ME ALL TOYOTAS DO THAT AND TO LIVE WITH IT. *TR
Owner-reported narrative. 9,000 miles reported. Look up ODI 10633747 at NHTSA ↗
Owner report 10638042 · 2014-09-22 (September 22, 2014)
AFTER NOT BEING RUN FOR 1 WEEK, THERE WAS NOT ENOUGH BATTERY ENERGY TO START THE ENGINE. BATTERY WAS REPLACED BY DEALERSHIP AND SYSTEM WAS CHECKED. THIS HAPPENED A SECOND TIME SEPT. 18, 2014 AFTER 5 DAYS OF NO USE. I JUMPED THE BATTERY. THIS HAPPENED AGAIN SEPT 22 AFTER 2 DAYS OF NO USE. CALLED FOR SERVICE AND FOR DEALER TO CHECK DETERMINE REASON FOR "DEAD" BATTERY. THERE APPEARS TO BE A SEVERE PARASITIC DRAW THAT THE DEALER CANNOT LOCATE. EITHER THEY DO NOT KNOW HOW, OR SOMETHING ELSE IS GOING ON. *TR
Owner-reported narrative. 7,090 miles reported. Look up ODI 10638042 at NHTSA ↗
Owner report 10704046 · 2015-04-06 (April 6, 2015)
ORIGINAL REAR HATCH HANDLE DETERIORATED AND WILL NOT OPEN FROM THE OUTSIDE. IT IS A SAFETY ISSUE THAT YOU CANNOT TRUST IT TO OPEN. THIS FAULTY WORKMANSHIP SHOULD HAVE BEEN CORRECTED BY TOYOTA. *TR
Owner-reported narrative. 89,000 miles reported. Look up ODI 10704046 at NHTSA ↗
Owner report 10713977 · 2015-05-01 (May 1, 2015)
THE VAN SKIDDED OFF THE ROAD DUE TO FRONT (RUN FLAT) TIRES THAT GOT COMPLETELY WORN OUT AFTER DRIVING ONLY18K MILES. DUE TO THIS SKID THE FRONT END WAS COMPLETELY DAMAGED AND THE CAR HAD TO BE TOTALED. *TR
Owner-reported narrative. 18,032 miles reported. Look up ODI 10713977 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V274000 · Fuel System, Gasoline | Suspension:Rear:Shock Absorber
Reported: 2013-06-27 (June 27, 2013)
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
NHTSA campaign record ↗