2016 Altec AERIAL DEVICE: complaints, problems and recalls

Reported: 2016-07-14 (July 14, 2016)

Altec Industries Inc. (Altec) is recalling certain model year 2015-2016 Aerial Devices and Digger Derrick vehicles equipped with front bumper winches or capstans, manufactured December 26, 2015, to March 30, 2016. The affected vehicles have a hydraulic motor whose shaft may fail resulting in unexpected movement of the winch or the capstan.

Consequence: Unexpected winch movement may increase the risk of injury.

Remedy: Altec will notify owners, and dealers will replace the hydraulic motor, free of charge. The recall began on August 26, 2016, 2016. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 635.

Reported: 2017-03-14 (March 14, 2017)

Altec Industries Inc. (Altec) is recalling certain 2015-2016 Aerial devices and Service Body Trucks equipped with certain JEMS 4A or JEMS 4E4 Idle Mitigation Systems (IMS). A cable within the IMS may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.

Consequence: A short circuit increases the risk of fire.

Remedy: Altec will notify owners, and dealers will replace and reroute the contactor cable within the IMS, free of charge. The recall began on April 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for the recall is CSN 646.

Reported: 2017-09-11 (September 11, 2017)

Altec Industries Inc. (Altec) is recalling certain 2011-2017 Altec LS63 Aerial Devices. The jib mast on these vehicles may bend under load.

Consequence: The jib mast may bend and fail, increasing the risk of injury to those nearby.

Remedy: Altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on October 13, 2017. Owners may contact Altec customer service at 1-205-991-7733. Altec's number for this recall is CSN 664.

Reported: 2018-02-14 (February 14, 2018)

Altec Industries Inc. (Altec) is recalling certain 1997-2017 LRV, and LR7 Aerial devices. The platform leveling yoke may fail, possibly causing an occupant to fall from the platform.

Consequence: Failure of the platform leveling yoke can cause the occupant of the platform to fall out, increasing their risk of injury.

Remedy: Altec will notify owners, and will inspect the leveling system to verify the correct alignment, replacing any improperly aligned yokes, free of charge. The recall began on April 11, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 672.

Reported: 2018-05-29 (May 29, 2018)

Altec Industries Inc. (Altec) is recalling certain 2012-2018 Altec LS63 and LS87 aerial devices equipped with a pintle hook mounted into the Class 3 receiver tube. This towing combination was shipped without a placard that provides the maximum allowable towing limit, possibly resulting in the receiver tube being overloaded.

Consequence: An overloaded receiver tube could detach, increasing the risk of a crash.

Remedy: Altec will notify owners, and provide them with a placard that states the limit of the receiver tube assembly as 600lbs vertical load, and 6,000lbs towing capacity, free of charge. The recall began on July 25, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 684.

Reported: 2018-06-07 (June 7, 2018)

Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Digger Derrick vehicles. The high voltage grounding system may be equipped with improperly sized cable connection receptacles causing the high voltage grounding system to fail.

Consequence: If the grounding system fails, the user has an increased risk of injury.

Remedy: Altec will notify owners, and dealers will inspect the high voltage grounding system cable ring terminal connectors and replace any that are improperly sized, free of charge. The recall began on August 6, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 686.

Reported: 2018-06-27 (June 27, 2018)

Altec Industries Inc. (Altec) is recalling certain 2016-2017 Altec Aerial Devices and Service Body vehicles, built on Ram 5500 Diesel chassis. The positive stud on the lead acid battery disconnect bracket may contact the hood and cause an electrical short.

Consequence: An electrical short can increase the risk of a fire.

Remedy: Altec will notify owners, and dealers will replace the lead acid battery disconnect, free of charge. The recall began August 23, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 688.

Reported: 2018-08-22 (August 22, 2018)

Altec Industries Inc. (Altec) is recalling certain 2008-2018 Aerial Devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.

Consequence: If the platform moves unexpectedly, it can increase the risk of injury.

Remedy: Altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin October 17, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 689.

Reported: 2018-10-16 (October 16, 2018)

Altec Industries Inc. (Altec) is recalling certain 2015-2017 Altec TA45M and AM50/55 aerial devices equipped with 500W DC-DC converters. Due to voltage and current spikes, the converter can fail and cause a fire.

Consequence: If the converter fails, it can increase the risk of a fire.

Remedy: Altec will notify owners, and dealers will replace the 500W DC-DC converter with one that has a revised design, free of charge. The recall began December 10, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 699.

Reported: 2019-06-04 (June 4, 2019)

Altec Industries Inc. (Altec) is recalling certain 2016-2019 LR7 Series Aerial Devices. The aerial device can be operated without the rear outriggers being deployed, which may cause the unit to be unstable.

Consequence: An unstable aerial device may suddenly collapse, increasing the risk of injury.

Remedy: Altec will notify owners, and dealers will inspect the vehicles and correct them to require the proper outrigger operation, as necessary, free of charge. The recall began July 25, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 720.

Reported: 2019-06-21 (June 21, 2019)

Altec Industries Inc. (Altec) is recalling certain 2003-2019 Altec TA45, TA50, TA55, TA60, L37, L39, LRV, LR7, A-T40C, T40P and AP45 vehicles equipped with air-cushioned pintle hitch and/or accessory air components. The accessories utilizing chassis air supply may be missing pressure protection valves. The accessory lines may not prevent service brake line pressure loss due to failure or leakage in the accessory air system. Additionally, the air cushioned pintle hook may have been connected to the incorrect air lines. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Loss of service brake pressure can increase the risk of a crash.

Remedy: Altec will notify owners, and dealers will inspect the pressure protection installation and repair any unit that does not pass inspection, free of charge. The recall began August 15, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 724.

Reported: 2019-08-05 (August 5, 2019)

Altec Industries Inc. (Altec) is recalling certain 2017-2019 LS60 Aerial Devices. The aerial devices may not meet all aerial level ground and slope stability requirements, allowing the units to become unstable and possibly overturn.

Consequence: An unstable aerial device can increase the risk of injury.

Remedy: Altec will notify owners, instructing them to replace the unit load charts, adjust the Hydraulic Overload Protection (HOP) settings, verify the unit has the proper counterweight, and perform a stability test. The recall began September 13, 2019. Owners may contact Altec customer service at 1-877-462-5832.

Reported: 2019-08-15 (August 15, 2019)

Altec Industries Inc. (Altec) is recalling certain 2012-2019 Altec AM60E, AA55E, AH75/85/100, AH125, and AH150 Aerial Devices. The recovery winch valve may allow the winch to lift more than it is rated for.

Consequence: If the recovery winch attempts to lift more than it is rated for, it can increase the risk of an injury or death.

Remedy: Altec will notify owners, and instruct owners to inspect the winch pressures and install an external pressure relief valve, if necessary, free of charge. The recall began October 7, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 734.

Reported: 2020-05-26 (May 26, 2020)

Altec Industries Inc. (Altec) is recalling certain 2014-2020 Aerial Devices and body only units equipped with Class 3 towing hitches. The tow hitch may have incorrect load rating markings, and may have been damaged by unintentional overloading.

Consequence: If the tow hitch is overloaded, the hitch may fail, increasing the risk of a crash.

Remedy: Altec will notify owners and provide instructions for inspecting the bumper and receiver tube for damage and repairing as necessary and installing the proper hitch load rating placards on the unit. This recall began July 24, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 761.

Reported: 2020-08-25 (August 25, 2020)

Altec Industries Inc. is recalling certain 2015-2018 LR7, ALB, AC18, AC23, and AC38 vehicles built on an International N9/N10 chassis. During an HC Desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing.

Consequence: The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.

Remedy: Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 RPM, free of charge. The recall began October 16, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 774.

Reported: 2021-01-15 (January 15, 2021)

Altec Industries, Inc. (Altec) is recalling certain 2016-2020 DH-B Series, DH-E Series, and D3000-E digger derricks set up for combined use and equipped with radio remote upper controls. These units only have the derrick use capacity chart and do not have the combined use capacity chart.

Consequence: The operator may not have access to the rated capacity information while they are operating the equipment in combined use, increasing the risk of an injury.

Remedy: Altec will notify owners, and will require them to attach a capacity placard to the radio remote using a lanyard if it is missing, free of charge. The recall began on March 16, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 792.

Reported: 2021-06-01 (June 1, 2021)

Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.

Consequence: Unintended movement of the lower and upper booms increases the risk of injury.

Remedy: Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 823.

Reported: 2021-09-16 (September 16, 2021)

Altec Industries, Inc. (Altec) is recalling certain 2016-2021 LS87 aerial devices. The outer-race rotation bearing bolt washers may interfere with an adjacent pedestal weld, which could cause the rotation bearing bolts to break.

Consequence: Broken bolts can cause the pedestal to separate from the turntable, increasing the risk of injury.

Remedy: Altec will inspect the outer rotation bolt washers and repair the pedestal as necessary, free of charge. Owner notification letters were mailed on November 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 833.

Reported: 2021-09-23 (September 23, 2021)

Altec Industries, Inc. (Altec) is recalling certain 2011-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Consequence: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Remedy: Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on October 13, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 836.

Reported: 2021-11-15 (November 15, 2021)

Altec Industries, Inc. (Altec) is recalling certain 2012-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Consequence: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Remedy: Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed January 13, 2022. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 840.

Reported: 2022-03-11 (March 11, 2022)

Altec Industries, Inc. (Altec) is recalling certain 2016-2021 AT and TA aerial devices. The chassis fuel line clamps may not have been secured properly after they were removed to install an aftermarket accessory.

Consequence: Unsecured fuel lines may become damaged and leak fuel, increasing the risk of a fire.

Remedy: Altec will provide work instructions and a kit to properly secure the fuel line, and repair any damaged fuel line if necessary, free of charge. Owner notification letters were mailed on May 6, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 855.

Reported: 2022-08-10 (August 10, 2022)

Altec Industries, Inc. (Altec) is recalling certain 2015-2022 DT65 and DT85 Aerial Devices. The weld between the base boom and the auger stow bracket could crack.

Consequence: A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.

Remedy: Altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3017.

Reported: 2023-03-30 (March 30, 2023)

Altec Industries, Inc. (Altec) is recalling certain 2016-2022 DM, DH, DC, DL, D2000, D3000, and D4000 series digger derricks, and AM55 aerial devices. The base of the rear pole rack may be missing a weld.

Consequence: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.

Remedy: Altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3064.

Reported: 2024-01-11 (January 11, 2024)

Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.

Consequence: A short circuit increases the risk of a fire.

Remedy: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.

Reported: 2025-04-17 (April 17, 2025)

Altec Industries, Inc. (Altec) is recalling certain 2014-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.

Consequence: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.

Remedy: Altec will provide instructions for owners to inspect the mounting frame side plates for cracks. If cracks are found, Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters are expected to be mailed in April 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3215.

Reported: 2025-08-29 (August 29, 2025)

Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Consequence: A cable step that fails during use increases the risk of injury.

Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.