2011 Altec AC38: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2011 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V041000 · Equipment:Mechanical
Reported: 2012-02-03 (February 3, 2012)
ALTEC IS RECALLING CERTAIN MODEL YEAR 2008-2011 AC38 AND MODEL YEAR 2011 AC18 AND AC23 UTILITY VEHICLES, EQUIPPED WITH AN ANTI-TWO BLOCK (ATB) SWITCH TREE GUARD OPTION. THE ATB TREE GUARD SWITCH BRACKET MAY HAVE BEEN INSTALLED INCORRECTLY.
Consequence: IF THE BRACKET WAS INSTALLED INCORRECTLY, THE COMPONENTS COULD BE DISLODGED WHEN THE BOOM IS RAISED TOWARDS THE MAXIMUM ELEVATION AND COULD CAUSE THE ATB SWITCH, COVER, AND WEIGHT TO FALL, INCREASING THE RISK OF INJURY TO PEOPLE OR PROPERTY BELOW.
Remedy: ALTEC WILL NOTIFY OWNERS, AND INSTRUCT UNIT OWNERS TO INSPECT THE INSTALLATION OF THE TREE GUARD SWITCH BRACKET AND CORRECT ANY INCORRECT INSTALLATIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
NHTSA campaign record ↗13V134000 · Equipment | Structure:Body:Bumpers
Reported: 2013-04-04 (April 4, 2013)
Altec is recalling certain model year 2010-2012 AC18, AC23, and AC38 cranes with front bumper outriggers mounted on Kenworth chassis between November 2010 and October 2012. The brackets that attach the outrigger to the front bumper of the chassis may be inadequate to support the full capacity of the crane in certain positions.
Consequence: The inadequate mounting brackets may allow the outrigger to bend, reducing the stability of the crane truck which could result in injury, death, and/or property damage.
Remedy: Altec will notify owners and dealers will replace the front bumper outrigger attachments. Notification to owners began on May 22, 2012. Owners may contact Altec at 1-877-462-5832. Altec's recall campaign number is CSN 573.
NHTSA campaign record ↗