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U.S. public vehicle records

2020 Acura ILX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

2 distinct recall campaigns

1,240 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Visibility/Wiper is the most frequently named component, appearing in 3 of 10 complaints (30.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior220.0%
Steering behavior110.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Visibility/Wiper
3
Steering
2
Electrical System
1
Forward Collision Avoidance: Warnings
1
Fuel/Propulsion System
1
Lane Departure: Warning
1
Seat Belts
1
Service Brakes
1
Component breakdown data
CategoryCount
Visibility/Wiper3
Steering2
Electrical System1
Forward Collision Avoidance: Warnings1
Fuel/Propulsion System1
Lane Departure: Warning1
Seat Belts1
Service Brakes1

Visibility/Wiper: 3; Steering: 2; Electrical System: 1; Forward Collision Avoidance: Warnings: 1; Fuel/Propulsion System: 1; Lane Departure: Warning: 1; Seat Belts: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 8 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
1
2022
1
2023
1
2024
1
2025
5
2026
1
Complaints over time data
CategoryCount
20211
20221
20231
20241
20255
20261

2021: 1; 2022: 1; 2023: 1; 2024: 1; 2025: 5; 2026: 1

Pattern summary

Visibility/Wiper leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11406050 · 2021-04-01 (April 1, 2021)

CON 127 MILLAS DE USO Y MIENTRAS EL VEHCULO ESTABA EN MOVIMIENTO EN EL ESTACIONAMIENTO DE UN CENTRO COMERCIAL SE APAG EL VEHICULO Y NO PRENDI. EL VEHCULO SE COMPR EL 08/01/2020 TENA UNA SEMANA DE COMPRADO.

Owner-reported narrative. 127 miles reported. Look up ODI 11406050 at NHTSA ↗

Owner report 11492908 · 2022-11-09 (November 9, 2022)

The factory original windshield wipers caused micro scratches in the glass. Dirt cannot be thoroughly cleaned from the scratches and collects more dirt during driving. When facing the sun, dirt particles in the scratches reflect in the scratches obstructing clear vision. Changing windshield wipers after just two years of use from new did not correct the problem. This particular vehicle is garaged.

Owner-reported narrative. Look up ODI 11492908 at NHTSA ↗

Owner report 11548689 · 2023-10-06 (October 6, 2023)

The contact owns a 2020 Acura ILX. The contact stated that while stopped and preparing to make a left turn, a 2002 Subaru ran a red light and crashed into the driver's side panel. The driver's side seat belt snapped on impact. There were no warning lights illuminated. The air bag was deployed. There were no reported injuries. There was no fire. A police report was filed. The vehicle was towed to the local dealer, who referred her to a collision center. The vehicle was not diagnosed or repaired. The vehicle was towed to a collision center but wa…

Owner-reported narrative. 2,353 miles reported. Look up ODI 11548689 at NHTSA ↗

Owner report 11629226 · 2024-12-06 (December 6, 2024)

My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to …

Owner-reported narrative. Look up ODI 11629226 at NHTSA ↗

Owner report 11636647 · 2025-01-17 (January 17, 2025)

Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.

Owner-reported narrative. Look up ODI 11636647 at NHTSA ↗

Owner report 11647721 · 2025-03-11 (March 11, 2025)

the back glass burst for no reason; no impact.

Owner-reported narrative. Look up ODI 11647721 at NHTSA ↗

Owner report 11654004 · 2025-04-11 (April 11, 2025)

I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for th…

Owner-reported narrative. Look up ODI 11654004 at NHTSA ↗

Owner report 11686669 · 2025-09-11 (September 11, 2025)

[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INF…

Owner-reported narrative. Look up ODI 11686669 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V858000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2023-12-18 (December 18, 2023)

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

NHTSA campaign record ↗
25V859000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder

Reported: 2025-12-11 (December 11, 2025)

Honda (American Honda Motor Co.) is recalling certain 2016-2020 Acura ILX vehicles. Contaminated brake fluid may cause a seal inside the brake master cylinder to deform, which can cause an internal brake fluid leak and reduce brake function.

Consequence: Reduced brake function can extend the distance required to stop, increasing the risk of a crash or injury.

Remedy: Dealers will replace the brake master cylinder, free of charge. Owner letters were mailed May 4, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RN5. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 17, 2025. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

NHTSA campaign record ↗