Van Hool TD925 recalls by model year

Reported: 2010-12-01 (December 1, 2010) · Model years: 2008, 2009, 2010, 2011

VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.

Consequence: EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.

Remedy: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2011. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.

Reported: 2016-11-29 (November 29, 2016) · Model years: 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.

Reported: 2012-06-07 (June 7, 2012) · Model years: 2011

VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2010-2012 C2045, 2011-2012 T2140, 2010-2011 T2145 AND 2011 TD925 MOTORCOACHES, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM AUGUST 2005, THROUGH SEPTEMBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Consequence: THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON JULY 2, 2012. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.

Reported: 2012-07-09 (July 9, 2012) · Model years: 2011, 2012

Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."

Consequence: In the event of a crash, there is an increased risk of injury to the seat occupant.

Remedy: Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.

Reported: 2014-09-17 (September 17, 2014) · Model years: 2011, 2012, 2013

Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.

Consequence: Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P732.

Reported: 2017-01-31 (January 31, 2017) · Model years: 2011, 2012, 2013, 2014, 2015

Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.

Consequence: Reduced steering ability can increase the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

Reported: 2012-10-18 (October 18, 2012) · Model years: 2012

Van Hool is recalling certain model year 2012 TD925 motorcoaches, manufactured from October 2011, through July 2012, equipped with a Cummins ISX engine and a Fuel Pro fuel filter located behind the left tag axle tire. In the event of a left tag axle tire blow out, debris from the blown tire may damage the Fuel Pro fuel filter compartment base plate.

Consequence: Damage to the base plate may lead to a fuel leak inside the engine compartment. A fuel leak, in the presence of an ignition source, may result in a vehicle fire.

Remedy: Van Hool through their US agent, ABC Bus, Inc., will notify owners, and dealers will install a thicker base plate to protect the fuel filter, free of charge. The safety recall began on December 13, 2012. Owners may contact ABC Bus, Inc. toll free at 1-877-427-7278.

Reported: 2016-03-09 (March 9, 2016) · Model years: 2012, 2013, 2014, 2015

Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on May 25, 2016. Van Hool's recall number for this campaign is P814-SB1354.

Reported: 2015-06-01 (June 1, 2015) · Model years: 2014, 2015

Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.

Consequence: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.

Remedy: ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.

Reported: 2015-07-02 (July 2, 2015) · Model years: 2014, 2015

Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.

Consequence: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.

Remedy: Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.

Reported: 2015-11-10 (November 10, 2015) · Model years: 2015, 2016

Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.

Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P786.

Reported: 2018-03-30 (March 30, 2018) · Model years: 2015, 2016, 2017, 2018

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Reported: 2018-12-12 (December 12, 2018) · Model years: 2015, 2016, 2017, 2018

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.

Reported: 2021-05-25 (May 25, 2021) · Model years: 2018

Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.