Turtle Top VANTERRA recalls by model year

Reported: 2014-10-17 (October 17, 2014) · Model years: 2007, 2008, 2013

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009, 2011 Odyssey LT, and 2007-2008, 2010-2012 Odyssey XL, 2008, 2012 Terra Transport, and 2007-2008, 2013 Van Terra transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Turtle Top will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began November 18, 2014. Owners may contact Turtle Top customer service at 1-574-831-4340 or Ricon customer service at 1-800-322-2884.

Reported: 2016-01-13 (January 13, 2016) · Model years: 2007, 2008, 2013

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009 and 2011 Odyssey LT, 2007-2008 and 2010-2012 Odyssey XL, 2008 and 2012 Terra Transport and 2007-2008 and 2013 Van Terra vehicles equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Turtle Top will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 21, 2016. Owners may contact Turtle Top customer service at 1-574-831-4340, or Ricon customer service at 1-800-322-2884.

Reported: 2012-07-11 (July 11, 2012) · Model years: 2011, 2012

Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.

Remedy: Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.

Reported: 2014-05-08 (May 8, 2014) · Model years: 2013

Turtle Top is recalling certain model year 2013 Odyssey and Van Terra transit buses manufactured April 11, 2013, through December 5, 2013, and equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed nonconductive cover, a short circuit may occur that could result in a fire.

Remedy: Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1-800-296-2105 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com. Note: This campaign is a continuation of 13V-263.

Reported: 2018-09-10 (September 10, 2018) · Model years: 2013, 2014, 2015, 2016, 2017, 2018

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Reported: 2015-06-22 (June 22, 2015) · Model years: 2014

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra vehicles built on a GM chassis with a 6.6L engine. The affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.

Consequence: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

Remedy: Turtle Top will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 19, 2015. Owners may contact Turtle Top customer service at 1-800-673-2446.

Reported: 2015-08-18 (August 18, 2015) · Model years: 2014

Turtle Top is recalling certain model year 2014-2015 Odyssey transit buses manufactured March 12, 2014, to June 30, 2015, 2014 Odyssey XLT transit buses manufactured January 15, 2015, to April 22, 2015, and 2014 Van Terra transit buses manufactured May 6, 2014, to June 30, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

Consequence: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

Remedy: Turtle Top will work with ASA Electronics to notify owners, and dealers will replace the camera unit, free of charge. The recall began on September 18, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340 or ASA Electronics at 1-877-384-4400. Turtle Top's number for this recall is 15E-050.