Toyota PRIUS PRIME electrical problems
15 complaint narratives mention electrical terms.
Key facts
116 owner complaints analyzed
6 distinct recall campaigns
7,920 mi median reported failure mileage
Scope: 2017 to 2024 model years. Data snapshot: . 57 complaints include usable failure mileage.
Electrical and battery issues evidence
15 of 116 complaints match this topic (12.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11377239 · 2020-12-01 (December 1, 2020)
JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE BRAKES WERE NOT ABLE TO BE PRESSED DOWN NO MATTER HOW HARD I TRIED. THIS CAUSED THE CAR TO SWERVE OFF THE ROAD AND HIT A LIGHT POLE. NOT ONLY DID THE AUTOMATIC COLLISION PREVENTION SYSTEM FAILED TO WORK, THE AIRBAGS ALSO FAILED TO DEPLOY WITH THE AMOU…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11377239 at NHTSA ↗
Owner report 11426084 · 2021-07-23 (July 23, 2021)
When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they believe this is due to a faulty cell in the vehicle's auxiliary (12V) battery. There was no warning or symptom of this prior to the loss of power steering and power brakes.
Owner-reported narrative. Look up ODI 11426084 at NHTSA ↗
Owner report 11576608 · 2024-03-11 (March 11, 2024)
Each time I use the USB port behind the cup holders, my vehicle's electrical system goes through a power-down cycle. This has happened several times over the years while I was driving. I no longer use that particular USB port for safety reasons. I reported this to my Toyota dealer, but they could not replicate the problem while I was there, so nothing was ever done. My younger son was driving the car and nearly had a wreck when the electrical system power-cycled while he was driving. He has been instructed to not use the USB ports.
Owner-reported narrative. Look up ODI 11576608 at NHTSA ↗
Owner report 11597791 · 2024-06-30 (June 30, 2024)
Jbl touchscreen 11.6 on Prius prime plugin 2017 has capacitive buttons like FM AM SPEAKER/Audio, and resistive buttons like Volume and Sufio not registering a finger touch or pressure. All other icons on touchscreen work and respond. Bluetooth works but no sound when a text message is read from my iPhone. Started when heat index was 107 on June 23. With climate change I am concerned that EV and PHEV touchscreens may need to be recalled to prevent this kind of failure. Mechanic said it WAS NOT FUSES OR BATTERY, and AICHATGBT proffered a software…
Owner-reported narrative. Look up ODI 11597791 at NHTSA ↗
Owner report 11697127 · 2025-11-03 (November 3, 2025)
The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years.
Owner-reported narrative. Look up ODI 11697127 at NHTSA ↗