Thor Motor Coach COMPASS recalls by model year
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
8 distinct recall campaigns
375 mi median reported failure mileage
Scope: 2016 to 2023 model years. Data snapshot: . 1 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 2 |
| 2020 | 4 |
| 2022 | 1 |
| 2023 | 1 |
2016: 2; 2017: 2; 2018: 2; 2020: 4; 2022: 1; 2023: 1
Year-by-year records
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017) · Model years: 2016, 2017, 2018
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗18V415000 · Electrical System:Wiring
Reported: 2018-06-19 (June 19, 2018) · Model years: 2016, 2017, 2018
Thor Motor Coach (TMC) is recalling certain 2016-2018 Thor Gemini and Compass recreational vehicles built on a Ford chassis and equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Remedy: Ford has notified owners, and Ford dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on June 19, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000154.
NHTSA campaign record ↗20V308000 · Equipment:Other:Owners/Service/Other Manual | Power Train:Automatic Transmission
Reported: 2020-05-27 (May 27, 2020) · Model years: 2020
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
Consequence: If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Remedy: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
NHTSA campaign record ↗20V312000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | Structure:Frame And Members:Underbody Shields
Reported: 2020-05-28 (May 28, 2020) · Model years: 2020
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence: If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.
Remedy: TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.
NHTSA campaign record ↗20V339000 · Visibility:Glass, Side/Rear
Reported: 2020-06-09 (June 9, 2020) · Model years: 2020
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
NHTSA campaign record ↗20V444000 · Seats | Air Bags | Electrical System:Wiring
Reported: 2020-07-29 (July 29, 2020) · Model years: 2020
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
NHTSA campaign record ↗22V300000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2022-05-05 (May 5, 2022) · Model years: 2022
Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
NHTSA campaign record ↗25V097000 · Structure:Critical Fasteners | Equipment:Electrical:Accessory Generator:Solar Panel
Reported: 2025-02-17 (February 17, 2025) · Model years: 2023
Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.
Consequence: Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.
NHTSA campaign record ↗