Thomas Built Buses SAF-T-LINER C2 JOULEY recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
15 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 to 2026 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 5 |
| 2026 | 4 |
2020: 2; 2021: 5; 2022: 4; 2023: 4; 2024: 7; 2025: 5; 2026: 4
Year-by-year records
Recall history
15 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V669000 · Structure:Emergency:Escape/Egress/Exit:Latching/Release System
Reported: 2023-10-03 (October 3, 2023) · Model years: 2020, 2021
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
NHTSA campaign record ↗24V555000 · Equipment:Other:Labels
Reported: 2024-07-24 (July 24, 2024) · Model years: 2020, 2021, 2022
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
NHTSA campaign record ↗22V418000 · Electrical System:Propulsion System: Cables
Reported: 2022-06-13 (June 13, 2022) · Model years: 2021, 2022, 2023
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.
Consequence: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.
Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.
NHTSA campaign record ↗23V333000 · Structure:Body
Reported: 2023-05-09 (May 9, 2023) · Model years: 2021, 2022, 2023
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
NHTSA campaign record ↗23V846000 · Electrical System:Propulsion System:Inverter
Reported: 2023-12-14 (December 14, 2023) · Model years: 2021, 2022, 2023, 2024, 2025
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
NHTSA campaign record ↗23V259000 · Steering:Linkages:Tie Rod Assembly
Reported: 2023-04-07 (April 7, 2023) · Model years: 2023, 2024
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
NHTSA campaign record ↗23V843000 · Structure:Body
Reported: 2023-12-13 (December 13, 2023) · Model years: 2024
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.
NHTSA campaign record ↗23V879000 · Electrical System:Propulsion System:Inverter
Reported: 2023-12-21 (December 21, 2023) · Model years: 2024
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built SAF-T-LINER C2 Jouley and 2023-2024 FCCC MT50E electric transit buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
NHTSA campaign record ↗24V336000 · Parking Brake
Reported: 2024-05-14 (May 14, 2024) · Model years: 2024, 2025
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-Liner C2 and SAF-T-Liner C2 Jouley school buses. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
Consequence: Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
Remedy: Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.
NHTSA campaign record ↗24V478000 · Structure:Emergency:Escape/Egress/Exit
Reported: 2024-06-26 (June 26, 2024) · Model years: 2024, 2025
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
Remedy: Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
NHTSA campaign record ↗24V569000 · Electrical System:Wiring
Reported: 2024-08-01 (August 1, 2024) · Model years: 2024, 2025
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
Consequence: An overheated ground cable can increase the risk of a fire.
Remedy: Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.
NHTSA campaign record ↗25V602000 · Service Brakes, Air:Critical Fasteners | Service Brakes, Air:Disc:Caliper
Reported: 2025-09-11 (September 11, 2025) · Model years: 2025, 2026
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
Consequence: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.
NHTSA campaign record ↗25V604000 · Steering:Critical Fasteners | Steering:Linkages:Tie Rod Assembly
Reported: 2025-09-11 (September 11, 2025) · Model years: 2026
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
Consequence: A loss of vehicle steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
NHTSA campaign record ↗25V849000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-09 (December 9, 2025) · Model years: 2026
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
NHTSA campaign record ↗25V850000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:
Reported: 2025-12-09 (December 9, 2025) · Model years: 2026
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
NHTSA campaign record ↗