Thomas Built Buses EF problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
37,920 mi median reported failure mileage
Scope: 2004 to 2012 model years. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
| Vehicle Speed Control:Accelerator Pedal | 1 |
Structure:Body: 1; Vehicle Speed Control:Accelerator Pedal: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2015 | 1 |
2009: 1; 2015: 1
Pattern summary
Structure:Body leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10284415 · 2009-09-17 (September 17, 2009)
TL*THE CONTACT OWNS A 2008 THOMAS BUILT BUS ENGINE FRONT (EF). THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS WHEN THE ACCELERATOR PEDAL WAS IN THE DEPRESSED POSITION. THE PEDAL ALSO BECAME STUCK IN THAT POSITION. THERE WAS EXTREME PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY NO RESPONSE. THE PARKING BRAKE RAPIDLY ENGAGED AND THE GEAR SHIFT WAS PLACED IN THE "NEUTRAL" POSITION IN ORDER TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION WITH CAUTION. A CERTIFIED TECHNICIAN REPAIRED THE VEHICLE A…
Owner-reported narrative. 37,920 miles reported. Look up ODI 10284415 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 2 |
| 2007 | 1 |
| 2008 | 0 |
| 2011 | 1 |
| 2012 | 1 |
2004: 1; 2005: 1; 2006: 2; 2007: 1; 2008: 0; 2011: 1; 2012: 1