Startrans TROLLEY recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
10 distinct recall campaigns
Not available median reported failure mileage
Scope: 2001 to 2014 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 1 |
| 2003 | 1 |
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 4 |
| 2007 | 5 |
| 2008 | 7 |
| 2009 | 8 |
| 2010 | 5 |
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 3 |
| 2014 | 2 |
2001: 1; 2002: 1; 2003: 1; 2004: 1; 2005: 1; 2006: 4; 2007: 5; 2008: 7; 2009: 8; 2010: 5; 2011: 3; 2012: 3; 2013: 3; 2014: 2
Year-by-year records
Recall history
10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V409000 · Exterior Lighting
Reported: 2009-10-19 (October 19, 2009) · Model years: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
STARTRANS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 15, 2001 AND SEPTEMBER 24, 2009, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: STARTRANS WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY EITHER STARTRANS OR LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR STARTRANS AT 1-574-642-0811.
NHTSA campaign record ↗10V562000 · Equipment
Reported: 2010-11-15 (November 15, 2010) · Model years: 2006, 2007
STARTRANS IS RECALLING CERTAIN MODEL YEAR 2006 AND 2007 CANDIDATE, CANDIDATE II, SENATOR HD, TROLLEY, PRESIDENT, SENATOR, AND SENATOR II TRANSIT BUSES EQUIPPED WITH TRANS/AIR TA73 EVAPORATORS. THE EVAPORATOR UTILIZES A POWER RESISTOR TO REGULATE BLOWER SPEED. SHOULD A SHORT OCCUR IN THE "LOW OR MEDIUM SPEED" CIRCUIT WHILE THE BLOWER IS IN HIGH SPEED, THE SHORT WILL CAUSE THE SUPPLY VOLTAGE TO FEEDBACK THROUGH THE RESISTOR TO GROUND, NOT DRAWING ENOUGH CURRENT TO TRIP THE FUSE.
Consequence: THIS WOULD CAUSE THE RESISTOR TEMPERATURE TO RISE TO A POINT WHERE IT WILL MELT AND POSSIBLY IGNITE THE PLASTIC BLOWER HOUSING TO WHICH IT IS MOUNTED. THE OVERHEATING CAN RESULT IN A FIRE.
Remedy: TRANS/AIR, IN COOPERATION WITH STARTRANS, WILL INSTALL A THERMAL SHUTDOWN DEVICE IN SERIES WITH THE SPEED RESISTORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT TRANS/AIR WARRANTY AND SERVICE CENTER AT 1-800-673-2446.
NHTSA campaign record ↗11V227000 · Equipment:Appliance:Air Conditioner
Reported: 2011-04-11 (April 11, 2011) · Model years: 2006, 2007, 2008, 2009, 2010
STARTRANS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 TRANSIT BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: STARTRANS WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 18, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR STARTRANS AT 1- 877-258-1391.
NHTSA campaign record ↗13V067000 · Equipment Adaptive/Mobility
Reported: 2013-02-28 (February 28, 2013) · Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012
Supreme Corporation (Supreme) is recalling certain model year 2006-2012 Startrans Trolley, Sentinel, Senator HD, Senator, Candidate, C2, S2, PS2, and President transit buses equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy: Ricon will be conducting this recall on behalf of Supreme. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. The recall began on March 8, 2013. Owners may contact Supreme at 1-800-642-4889 or Ricon at 1-818-267-3000.
NHTSA campaign record ↗10V204000 · Equipment Adaptive/Mobility
Reported: 2010-05-10 (May 10, 2010) · Model years: 2007, 2008, 2009
STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, SENATOR II, AND SENTINAL TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH DECEMBER 18, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: STARTRANS BUS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.
NHTSA campaign record ↗12V186000 · Equipment Adaptive/Mobility
Reported: 2012-04-27 (April 27, 2012) · Model years: 2008, 2009, 2010
STARTRANS IS RECALLING CERTAIN MODEL YEAR 2007-2010 TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED. SEE THE ABOVE LIST FOR THE AFFECTED MODELS.
Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy: STARTRANS WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 7, 2012. OWNERS MAY CONTACT STARTRANS AT 1-800-642-4889.
NHTSA campaign record ↗16V014000 · Equipment Adaptive/Mobility
Reported: 2016-01-15 (January 15, 2016) · Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Supreme will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 14, 2016, 2016. Owners may contact Supreme customer service at 1-800-642-4889, or Ricon customer service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
NHTSA campaign record ↗16V369000 · Equipment Adaptive/Mobility
Reported: 2016-05-26 (May 26, 2016) · Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
NHTSA campaign record ↗10V203000 · Equipment Adaptive/Mobility
Reported: 2010-05-10 (May 10, 2010) · Model years: 2009
STARTRANS BUS IS RECALLING CERTAIN MODEL YEAR 2009 CANDIDATE, CANDIDATE II, SENATOR, SENATOR HD, PRESIDENT, TROLLEY, AND SENATOR II TRANSIT BUSES MANUFACTURED FROM SEPTEMBER 2007 THROUGH DECEMBER 18, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: STARTRANS BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARTRANS BUS AT 1-574-642-0811.
NHTSA campaign record ↗14V244000 · Equipment Adaptive/Mobility
Reported: 2014-05-13 (May 13, 2014) · Model years: 2013
Supreme Corporation (Supreme) is recalling certain model year 2013 Senator, Senator II, Trolley, President, Heavy Duty, and Activity transit buses and trolleys manufactured December 15, 2012, through December 31, 2013, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Supreme will notify owners, and Ricon will send the owners a supplemental cover kit and instructions, free of charge. The recall began on July 24, 2014. Owners may contact Supreme customer service at 1-574-642-4888, or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
NHTSA campaign record ↗