Smart FORTWO steering problems
12 complaint narratives mention steering terms.
Key facts
346 owner complaints analyzed
5 distinct recall campaigns
32,000 mi median reported failure mileage
Scope: 2005 to 2019 model years. Data snapshot: . 258 complaints include usable failure mileage.
Steering behavior evidence
12 of 346 complaints match this topic (3.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10340958 · 2010-07-01 (July 1, 2010)
TL*THE CONTACT OWNS A 2008 SMART CAR FORTWO. WHILE DRIVING 45 MPH THE CONTACT NOTICED THAT THE VEHICLE SUDDENLY BEGAN TO MOVE TO THE RIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL HE NOTICED THAT THE TIRES WOULD IN THE SAME DIRECTION WHICH CAUSED THE CONTACT TO CRASH INTO A MAILBOX. NO ONE WAS INJURED. A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 8/25/10 *CN UPDATED 08/27/10 UPDATED 08/30/10*JB
Owner-reported narrative. 23,000 miles reported. Look up ODI 10340958 at NHTSA ↗
Owner report 10706473 · 2015-04-19 (April 19, 2015)
CAR MAKES LOUD LOUD NOISES AND THEY TELLING ME IT WAS NORMAL NOTHING WRONG I DON'T THINK THAT'S TRUE CAN SOME ONE HELP ME IT'S BEEN LIKE THIS SENSE I N OUGHT IT AT ANNAPOLIS DEALERSHIP SEAT BELT STEERING WHEEL LOUD NOISES. *TR
Owner-reported narrative. 19,000 miles reported. Look up ODI 10706473 at NHTSA ↗
Owner report 11338562 · 2020-07-10 (July 10, 2020)
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN, THE VEHICLE LOSS POWER ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY MERCEDES-BENZ LOCATED AT 1 WESTON ST, HARTFORD, CT 06120, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,250.
Owner-reported narrative. 72,250 miles reported. Look up ODI 11338562 at NHTSA ↗
Owner report 11443181 · 2021-12-09 (December 9, 2021)
2008 Smart Fortwo Pure, currently with 85,036 miles, factory equipped with optional POWER STEERING - ELECTRIC, power steering had worked fine until Fall 2020 when cold temperatures caused steering lock-up, until car interior warmed enough to unlock steering, behavior consistent throughout that winter. Once steering unlocked, steering was normal, until car sat & chilled sufficiently to re-lock steering, or fault disappeared with warmer Spring 2021 temperatures. NEW DEVELOPMENTS - December 2021, outside temperatures in the 20s F, it takes much lo…
Owner-reported narrative. Look up ODI 11443181 at NHTSA ↗
Owner report 10939937 · 2017-01-05 (January 5, 2017)
TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT HEARD A KNOCKING SOUND UNDER THE HOOD OF THE VEHICLE AND SMOKE BEGAN TO FILL THE VEHICLE UNDERNEATH THE STEERING COLUMN. THE CONTACT PARKED AND TURNED OFF THE VEHICLE; HOWEVER, THE KNOCKING SOUND AND SMOKE CONTINUED. THE HORN AND ALARM BEGAN TO SOUND. THE CONTACT DISCONNECTED THE BATTERY AND FLAMES APPEARED UNDERNEATH THE DASHBOARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DECLARED UN-DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE…
Owner-reported narrative. 29,000 miles reported. Look up ODI 10939937 at NHTSA ↗