Smart FORTWO COUPE ELECTRIC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
1 distinct recall campaigns
16,386 mi median reported failure mileage
Scope: 2014 to 2015 model years. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 7 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 57.1% |
| Braking behavior | 2 | 28.6% |
| Engine operation | 1 | 14.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Service Brakes | 2 |
| Power Train | 1 |
| Seat Belts | 1 |
| Unknown Or Other | 1 |
Electrical System: 2; Service Brakes: 2; Power Train: 1; Seat Belts: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2017 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2025 | 3 |
2016: 1; 2017: 1; 2022: 1; 2023: 1; 2025: 3
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11648551 · 2025-03-16 (March 16, 2025)
My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. When my HV battery went under 10%, the system battery shutdown and the HV battery went into reserve mode. I searched the internet and all over the U.S. SMART ForTwo 2014 is having this problem. It's all over the forums on SMART USA website. I did a …
Owner-reported narrative. Look up ODI 11648551 at NHTSA ↗
Owner report 11649006 · 2025-03-18 (March 18, 2025)
My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. I don't know when the HV System light came on, but it started causing the vehicle to glitch about March 05, 2025. I have someone look at it in 2023... But it is still having HV System Maintenance problems.
Owner-reported narrative. Look up ODI 11649006 at NHTSA ↗
Owner report 11684251 · 2025-09-01 (September 1, 2025)
Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.
Owner-reported narrative. Look up ODI 11684251 at NHTSA ↗
Owner report 10983170 · 2017-05-02 (May 2, 2017)
WHILE DRIVING, BRAKES FAILED, BRAKE PEDAL BECAME IMPOSSIBLE TO DEPRESS WITH NO BRAKE RESPONSE, AND A WARNING LIGHT INDICATING A BRAKE FAULT CAME ON. FORTUNATELY, DRIVER WAS ON A SLOW MOVING CITY STREET AND WAS ABLE TO PULL OVER AND STOP USING HAND BRAKE FOR AN EMERGENCY STOP. OTHER ELECTRICAL RELATED GLITCHES IN THIS CAR CAN BE 'RESET' BY TURNING OFF CAR AND RESTARTING. DRIVER TRIED THAT, ERROR CLEARED, DRIVER PROCEEDED CAREFULLY, TURNING ONTO A QUIET RESIDENTIAL STREET. BRAKES WORKED FOR TWO BLOCKS, BUT ON 3RD BLOCK SAME THING OCCURRED APP…
Owner-reported narrative. 4,771 miles reported. Look up ODI 10983170 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 0 |
2014: 1; 2015: 0