Road Rescue ULTRAMEDIC recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2010 to 2019 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 2 |
| 2018 | 1 |
| 2019 | 1 |
2010: 2; 2011: 2; 2012: 2; 2013: 2; 2014: 2; 2015: 2; 2016: 2; 2018: 1; 2019: 1
Year-by-year records
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V605000 · Electrical System
Reported: 2016-08-17 (August 17, 2016) · Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
Consequence: A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.
Remedy: REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com. REV's number for this recall is Recall #16-E038.
NHTSA campaign record ↗16V708000 · Electrical System:Software
Reported: 2016-10-04 (October 4, 2016) · Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Consequence: The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy: REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
NHTSA campaign record ↗19V250000 · Equipment
Reported: 2019-03-28 (March 28, 2019) · Model years: 2018, 2019
REV Ambulance Group Orlando, Inc. (REV) is recalling certain 2018-2019 Road Rescue Ultramedic emergency vehicles equipped with ASA Electronics backup camera displays recalled under 19E-009. The displays may revert to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: Rev has notified owners, and dealers will install a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began April 17, 2019. Owners may contact REV customer service at 1-855-661-9232.
NHTSA campaign record ↗