Ram PROMASTER 2500 transmission problems
11 complaint narratives mention transmission terms.
Key facts
32 owner complaints analyzed
0 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2015 to 2023 model years. Data snapshot: . 21 complaints include usable failure mileage.
Transmission and shifting evidence
11 of 32 complaints match this topic (34.4%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10967663 · 2017-03-22 (March 22, 2017)
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO THE VERY FIRST AXLE WAS FAILING AND WAS REPLACED. THE ATTACHED IS A DESCRIPTION OF OUR EFFORTS TO GET ZENITH TO SUPPORT THE VEHICLES; HOWEVER, THEY HAVE REFUSED TO GIVE US SUPPORT. WE ARE A COMMERCIAL OPERATOR WITH COURTESY PASSENGER SHUTTLES FOR MOVEMENT OF PEOPLE TO AND FROM OUR PARKING LOT AND TO THE SAN DIEGO AIRPORT. WE ARE A GROUND TRANSPORTATION OFF AIRPORT PARKING OPERATOR. THE SHUTTLES HAVE BROKE DOWN TO AND FROM ROUTE DURING OPERATION. WE ARE IN STREET…
Owner-reported narrative. 24,000 miles reported. Look up ODI 10967663 at NHTSA ↗
Owner report 10967666 · 2017-03-22 (March 22, 2017)
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE AXLE HAS FAILED TWICE, THE LAST AXLE FAILURE THE SHAFT SPLIT IN HALF AND PART OF IT ENDED UP IN THE GEAR BOX. THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. THE ATTACHED IS A LAWSUIT THAT ZENITH FILED IN JUNE 2016 OVER IT'S REPEATED DRIVE TRAIN FAILURES, ALLEGING BORG WARNER AT FAULT. ATTACHED IS A DEPICTION OF THE ZENITH PORTAL THAT WAS ESTABLISHED TO COMMUNICATE AND TRACK SERVICE TICKETS ON REPAIRS; HOWEVER, …
Owner-reported narrative. 16,000 miles reported. Look up ODI 10967666 at NHTSA ↗
Owner report 10967670 · 2017-03-22 (March 22, 2017)
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. ATTACHED IS THE PURCHASE INVOICES FROM THE MOST RECENT TWO ZENITH SHUTTLES AND OTHER SUPPORTING DOCUMENTS ON THE ZENITH DRIVETRAIN ISSUES WHICH ARE ALSO SUPPORTED IN THE OTHER TWO FILED COMPLAINTS OF #: 10967663, 66 AND 68 ZENITH HAS REFUSED TO GIVE US SUPPORT. WE ARE A COMMERCIAL OPERATOR WITH COURTESY PASSENGER SHUTTLES FOR MOVEMENT OF PEOPLE TO AND FROM OUR PARKING …
Owner-reported narrative. 5,500 miles reported. Look up ODI 10967670 at NHTSA ↗
Owner report 11245363 · 2019-08-20 (August 20, 2019)
2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING VERY RAPIDLY, AS IF BRAKES WERE BEING APPLIED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. AS THE VEHICLE SLOWED AND CAME TO A STOP, THERE WAS SIGNIFICANT SMOKE AND STEAM RISING FROM THE ENGINE COMPARTMENT. I WAS CONCERNED THAT THE VEHICLE WAS…
Owner-reported narrative. 72,000 miles reported. Look up ODI 11245363 at NHTSA ↗
Owner report 11277036 · 2019-10-30 (October 30, 2019)
THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.
Owner-reported narrative. 12,000 miles reported. Look up ODI 11277036 at NHTSA ↗