2020 Ram 5500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
9 distinct recall campaigns
25,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Seat Belts is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seat Belts | 2 |
| Service Brakes, Hydraulic | 2 |
| Air Bags | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Seat Belts: 2; Service Brakes, Hydraulic: 2; Air Bags: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1; Service Brakes: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 2 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (2). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2023 | 3 |
| 2024 | 2 |
| 2025 | 2 |
2021: 1; 2023: 3; 2024: 2; 2025: 2
Pattern summary
Seat Belts leads the component reports. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11543008 · 2023-09-06 (September 6, 2023)
The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed to stop within a reasonable amount of time. The contact stated that the vehicle had lost proper braking functionality. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle wa…
Owner-reported narrative. 150,000 miles reported. Look up ODI 11543008 at NHTSA ↗
Owner report 11554032 · 2023-11-07 (November 7, 2023)
The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected, and the contact was informed that the seat belt needed to be replaced. Additionally, the dealer informed the contact that the vehicle could not be repaired free of charge because the warranty had expired. The manufacturer wa…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11554032 at NHTSA ↗