Porsche CAYENNE S E-HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
29,000 mi median reported failure mileage
Scope: 2015 to 2020 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 33.3% |
| Electrical and battery issues | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Engine | 1 |
| Power Train | 1 |
| Visibility/Wiper | 1 |
Electrical System: 2; Engine: 1; Power Train: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 1 |
| 2024 | 1 |
2017: 1; 2018: 1; 2024: 1
Pattern summary
Electrical System leads the component reports. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11032080 · 2017-10-06 (October 6, 2017)
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE …
Owner-reported narrative. 2,600 miles reported. Look up ODI 11032080 at NHTSA ↗
Owner report 11576584 · 2024-03-11 (March 11, 2024)
The contact owns a 2018 Porsche Cayenne S E-Hybrid. The contact stated that while the vehicle was charging, he observed that the protective sheath near the power outlet of the charging cable had possible electrical or fire damage. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the damage was the result of external factors but provided a replacement charging cable. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54,000.
Owner-reported narrative. 54,000 miles reported. Look up ODI 11576584 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2017 | 0 |
| 2018 | 0 |
| 2020 | 1 |
2015: 1; 2017: 0; 2018: 0; 2020: 1