Polestar POLESTAR 2 transmission problems
23 complaint narratives mention transmission terms.
Key facts
591 owner complaints analyzed
7 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2021 to 2025 model years. Data snapshot: . 9 complaints include usable failure mileage.
Transmission and shifting evidence
23 of 591 complaints match this topic (3.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11649390 · 2025-03-20 (March 20, 2025)
Around 50% of the time, the rearview camera video is not available when shifting into reverse.
Owner-reported narrative. Look up ODI 11649390 at NHTSA ↗
Owner report 11654446 · 2025-04-14 (April 14, 2025)
Since the latest OVER THE AIR software update (3.3.18) the backup camera fails to work properly when shifted into reverse well over 50% of the time. When the camera fails, I only see a warming message that indicates "camera is temporarily unavailable" The car already has poor rearward visibility, due to a very small rear window and small exterior mirrors.
Owner-reported narrative. Look up ODI 11654446 at NHTSA ↗
Owner report 11668335 · 2025-06-21 (June 21, 2025)
[XXX] After the car automatically switches to my user profile when I open the door, I sit in the driver’s seat and shift into reverse. At that point, the reverse camera fails to load, and an error message is displayed. Additionally, the on-screen sensor visualization (which normally shows proximity to obstacles) does not appear, making all reverse-assist features unavailable. This issue consistently occurs when the profile switch happens automatically, manual profile switching has not been tested. Tapping the camera icon and re-enabling the…
Owner-reported narrative. Look up ODI 11668335 at NHTSA ↗
Owner report 11669939 · 2025-06-28 (June 28, 2025)
Despite multiple software updates to address rear view camera display issues, I still run into the same “rear camera unavailable” message when the car takes too long to bring up the rear camera feed when shifting the vehicle into reverse. The whole software bogs down and gets laggy, and the camera flickers a few times before a black screen taking over and the message popping up. This completely takes away rear visibility to see obstacles or traffic behind me when reversing. Which is why rear view cameras have been mandated for safety. Polestar …
Owner-reported narrative. Look up ODI 11669939 at NHTSA ↗
Owner report 11687055 · 2025-09-13 (September 13, 2025)
Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that the backup camera is unavailable at least 50% of the time. Sometimes I am able to get the image to appear after putting the car back into park, and waiting 1-2 minutes before shifting back into reverse. Needless to say, this defect continues to present a significant safety issue, especially in a vehicle with such poor outward visibility from the driver's seat.
Owner-reported narrative. Look up ODI 11687055 at NHTSA ↗