Pierce VELOCITY recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
56 distinct recall campaigns
8,700 mi median reported failure mileage
Scope: 1998 to 2026 model years. Data snapshot: . 1 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 17 |
| 2011 | 14 |
| 2012 | 12 |
| 2013 | 12 |
| 2014 | 8 |
| 2015 | 17 |
| 2016 | 15 |
| 2017 | 9 |
| 2018 | 8 |
| 2019 | 9 |
| 2020 | 8 |
| 2021 | 8 |
| 2022 | 6 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
2010: 17; 2011: 14; 2012: 12; 2013: 12; 2014: 8; 2015: 17; 2016: 15; 2017: 9; 2018: 8; 2019: 9; 2020: 8; 2021: 8; 2022: 6; 2023: 4; 2024: 2; 2025: 2; 2026: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1998 | 0 | 1 | Not available |
| 1999 | 0 | 2 | +1 |
| 2000 | 0 | 2 | 0 |
| 2001 | 0 | 2 | 0 |
| 2002 | 0 | 2 | 0 |
| 2003 | 0 | 3 | +1 |
| 2004 | 0 | 4 | +1 |
| 2005 | 0 | 4 | 0 |
| 2006 | 0 | 6 | +2 |
| 2007 | 0 | 15 | +9 |
| 2008 | 0 | 17 | +2 |
| 2009 | 0 | 16 | -1 |
| 2010 | 0 | 17 | +1 |
| 2011 | 0 | 14 | -3 |
| 2012 | 0 | 12 | -2 |
| 2013 | 0 | 12 | 0 |
| 2014 | 0 | 8 | -4 |
| 2015 | 0 | 17 | +9 |
| 2016 | 1 | 15 | -2 |
| 2017 | 0 | 9 | -6 |
| 2018 | 0 | 8 | -1 |
| 2019 | 0 | 9 | +1 |
| 2020 | 0 | 8 | -1 |
| 2021 | 0 | 8 | 0 |
| 2022 | 0 | 6 | -2 |
| 2023 | 0 | 4 | -2 |
| 2024 | 0 | 2 | -2 |
| 2025 | 0 | 2 | 0 |
| 2026 | 0 | 1 | -1 |
Recall history
56 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V423000 · Steering
Reported: 2010-09-21 (September 21, 2010) · Model years: 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008
PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.
Consequence: DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
NHTSA campaign record ↗17V348000 · Power Train:Axle Assembly:Axle Shaft
Reported: 2017-05-30 (May 30, 2017) · Model years: 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗10V300000 · Structure:Body:Bumpers
Reported: 2010-06-28 (June 28, 2010) · Model years: 2003, 2004, 2005, 2006, 2007, 2008, 2009
PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.
Consequence: IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy: A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗19V022000 · Electrical System:Software
Reported: 2019-01-02 (January 2, 2019) · Model years: 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
NHTSA campaign record ↗10V195000 · Engine And Engine Cooling
Reported: 2010-05-07 (May 7, 2010) · Model years: 2006, 2007, 2008, 2009, 2010
PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
Consequence: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗10V317000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2010-07-08 (July 8, 2010) · Model years: 2006, 2007, 2008, 2009, 2010
PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.
Consequence: IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.
Remedy: DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗08V020000 · Steering:Gear Box:Shaft Pitman
Reported: 2008-01-15 (January 15, 2008) · Model years: 2007
ON CERTAIN FIRE TRUCKS EQUIPPED WITH TRW STEERING GEARS, MODELS TAS85 AND RCS85, THESE STEERING GEARS CONTAIN POTENTIALLY DEFECTIVE SECTOR SHAFTS WITH AN INCORRECT GEAR TOOTH WHICH MAY INTERFERE WITH THE RACK-PISTON TEETH, RESULTING IN A STICK OR BIND CONDITION.
Consequence: THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: PIERCE IS WORKING WITH TRW TO REPLACE THE DEFECTIVE STEERING GEAR (PLEASE SEE 07E101). THE RECALL BEGAN ON JANUARY 11, 2008. OWNERS ONTACT TRW AT 765-429-1768 OR PIERCE AT 920-832-3249.
NHTSA campaign record ↗08V574000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2008-10-31 (October 31, 2008) · Model years: 2007, 2008
PIERCE IS RECALLING 76 MY 2007-2008 ARROW XT AND VELOCITY FIRE TRUCKS EQUIPPED WITH CATERPILLAR C13 DIESEL ENGINES. THE EXTENSION PIPES ATTACHED TO THE AFTERTREATMENT REGENERATION DEVICE (ARD) MAY DEVELOP A HOLE, AND HEAT AND FLAME MAY ESCAPE DURING A REGENERATION OF THE DIESEL PARTICULATE FILTER.
Consequence: THIS MAY RESULT IN A FIRE HAZARD.
Remedy: PIERCE IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E054). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗08V598000 · Service Brakes, Air:Disc:Caliper
Reported: 2008-11-18 (November 18, 2008) · Model years: 2007, 2008
PIERCE IS RECALLING 15 MY 2007-2008 DASH, ENFORCER, IMPEL, QUANTUM AND VELOCITY FIRE TRUCKS EQUIPPED WITH ARVINMERITOR REAR DISC BRAKES AND HENDRICKSON FIREMAAX SUSPENSION. INTERFERENCE WITH THE BRAKE CALIPER ADJUSTER BOLT SLEEVE AND THE SUSPENSION BEAM MAY OCCUR. THIS INTERFERENCE MAY OCCUR IF THE RIGHT HAND AND LEFT HAND BRAKE COMPONENTS WERE ASSEMBLED ON THE WRONG SIDE OF THE AXLE. THE ADJUSTER BOLT IS DESIGNED TO ROTATE AS THE BRAKE PADS WEAR. IF THE SLEEVE BECOMES DAMAGED, THE SLEEVE MAY PREVENT THE ADJUSTER FROM ROTATING.
Consequence: IF THE ADJUSTER CAN NOT ROTATE, BRAKE PERFORMANCE MAY BE COMPROMISED AND A CRASH MAY OCCUR.
Remedy: DEALERS WILL ADJUST THE BOLT SLEEVE AND THE PROPER COMPONENTS FREE OF CHARGE. ALL OWNERS HAVE BEEN NOTIFIED BY ARVINMERITOR.
NHTSA campaign record ↗09V105000 · Electrical System:12v/24v/48v Battery
Reported: 2009-04-01 (April 1, 2009) · Model years: 2007, 2008
PIERCE IS RECALLING 167 MY 2007-2008 VELOCITY AND IMPEL FIRE TRUCKS. A BATTERY BOX IS POSITIONED ON BOTH SIDES OF THE CHASSIS FRAME DIRECTLY UNDER THE CAB. CAB INTERFERENCE MAY OCCUR WITH THE POSITIVE BATTERY POST AND THE ALUMINUM CAB FLOOR SUBSTRUCTURE.
Consequence: IF METAL-TO-METAL CONTACT WERE TO HAPPEN, AN ELECTRICAL ARCING BETWEEN THE CAB AND BATTERY COULD OCCUR INCREASING THE RISK OF ELECTRICAL SHORT CIRCUIT AND A FIRE.
Remedy: OWNERS WILL RECEIVE A REMEDY KIT ALONG WITH INSTRUCTIONS AND SHOULD INSPECT THE POSITIVE BATTERY POSTS TO MAKE SURE THE PROTECTIVE CAPS HAVE NOT WORN AWAY, IF CONTACT WITH THE CAB HAS OCCURRED, REPLACE THE BATTERY POST PROTECTIVE CAPS. THIS REMEDY WILL BE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 6, 2009. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
NHTSA campaign record ↗09V341000 · Air Bags:Side/Window:Curtain
Reported: 2009-08-31 (August 31, 2009) · Model years: 2007, 2008, 2009
PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.
Consequence: INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.
Remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.
NHTSA campaign record ↗11V527000 · Electronic Stability Control (Esc)
Reported: 2011-11-01 (November 1, 2011) · Model years: 2007, 2008, 2009, 2010, 2011
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗13V062000 · Latches/Locks/Linkages
Reported: 2013-02-25 (February 25, 2013) · Model years: 2007, 2008, 2009, 2010
Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Consequence: If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy: Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
NHTSA campaign record ↗13V214000 · Structure:Body:Door
Reported: 2013-05-17 (May 17, 2013) · Model years: 2007, 2008, 2009, 2010, 2011, 2012, 2013
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
Consequence: In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
NHTSA campaign record ↗18V463000 · Structure
Reported: 2018-07-11 (July 11, 2018) · Model years: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
NHTSA campaign record ↗09V137000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2009-04-28 (April 28, 2009) · Model years: 2008
PIERCE MANUFACTURING IS RECALLING 257 MY 2008 EMERGENCY VEHICLES MANUFACTURED BETWEEN JUNE 1 AND OCTOBER 31, 2008, EQUIPPED WITH TRIMARK DOOR LATCHES. THESE LATCHES FAIL TO COMPLY WITH THE TRANSVERSE PULL STATIC LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE LATCHES MAY "POP" INTO THE SECONDARY LOCKING POSITION.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE DOOR WOULD NOT HAVE PRIMARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.
Remedy: PIERCE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT PIERCE CUSTOMER SERVICE TOLL-FREE AT 1-888-974-3723.
NHTSA campaign record ↗09V203000 · Steering
Reported: 2009-06-08 (June 8, 2009) · Model years: 2008, 2009
PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEAR AS THE DRIVER TURNS THE STEERING WHEEL.
Consequence: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗09V389000 · Engine And Engine Cooling
Reported: 2009-10-06 (October 6, 2009) · Model years: 2008, 2009
PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.
Consequence: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy: PIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗10V269000 · Service Brakes, Air:Slack Adjusters:Automatic
Reported: 2010-06-16 (June 16, 2010) · Model years: 2009, 2010
PIERCE IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2010 ARROW XT, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 11, 2009, THROUGH MAY 20, 2010. THE REAR BRAKE SLACK ADJUSTERS MAY INTERFERE WITH THE AUTOMATIC TIRE CHAIN BRACKETS. THE INTERFERENCE OCCURS AT NEAR FULL STROKE OF THE SLACK ADJUSTERS. DUE TO THE VARYING AUTOMATIC SLACK ADJUSTER MOVEMENT, THE SLACK ADJUSTER MAY CONTACT THE TIRE CHAIN BRACKET.
Consequence: IF THIS INTERFERENCE OCCURS, THE BRAKE CAPABILITY MAY BE COMPROMISED AND A CRASH MAY OCCUR WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW AUTOMATIC TIRE CHAIN BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗11V230000 · Wheels
Reported: 2011-04-05 (April 5, 2011) · Model years: 2009, 2010, 2011
PIERCE IS RECALLING CERTAIN MODEL YEAR 2009-2011 ARROW XT AND VELOCITY FIRE APPARATUS MANUFACTURED FROM JUNE 30, 2009, THROUGH MARCH 15, 2011. THE FRONT AXLE OF THESE VEHICLES WERE BUILT WITH MICHELIN 365/70R22.5 XZA TIRES INSTALLED ON 12.25 INCH WIDE WHEELS. THESE TIRES REQUIRE 10.5 INCH WIDE WHEELS. THEREFORE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence: THE WIDER 12.25 INCH WHEEL MAY CAUSE THE TIRE BEAD TO SEPARATE FROM THE RIM. THIS TIRE BEAD SEPARATION CAN CAUSE A TIRE FAILURE THAT MAY CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL NEW 10.5 INCH WIDE WHEELS AND NEW MICHELIN 365/70R22.5 ZXA TIRES ON THE FRONT AXLE OF THE FIRE APPARATUS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 15, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗13V518000 · Exterior Lighting:Turn Signal | Electrical System
Reported: 2013-10-22 (October 22, 2013) · Model years: 2009, 2010, 2011, 2012, 2013
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
NHTSA campaign record ↗14V660000 · Suspension:Front:Control Arm:Lower Arm
Reported: 2014-10-21 (October 21, 2014) · Model years: 2009, 2010, 2011, 2012, 2013
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Consequence: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
NHTSA campaign record ↗11V551000 · Structure:Body:Door
Reported: 2011-11-10 (November 10, 2011) · Model years: 2010, 2011
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPPED WITH DUAL SCBA CYLINDER STORAGE COMPARTMENTS. THESE COMPARTMENTS EXTEND INBOARD HORIZONTALLY FROM THE SIDE OF THE REAR BODY. THE SCBA COMPARTMENT DOOR LATCH ORIENTATION MAY HAVE BEEN MANUFACTURED INCORRECTLY, ALLOWING THE DOOR TO ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION. THE DOOR MAY OPEN WITHOUT WARNING AND WITHOUT KNOWLEDGE TO THE DRIVER.
Consequence: IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.
Remedy: PIERCE DEALERS WILL NOTIFY OWNERS, AND WILL INSTALL A FLAT REINFORCEMENT PLATE THAT SPANS THE LENGTH OF THE SCBA DOOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗12V080000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2012-02-28 (February 28, 2012) · Model years: 2010, 2011, 2012
PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 ARROW XT, DASH CF, QUANTUM AND VELOCITY EMERCENCY VEHICLES MANUFACTURED FROM OCTOBER 13, 2010, THROUGH FEBRUARY 8, 2012, AND EQUIPPED WITH DETROIT DIESEL DD13 EPA 2010 ENGINES. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.
Consequence: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: PIERCE WILL NOTIFY OWNERS, AND DETROIT DIESEL DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE, FREE OF CHARGE. PIERCE HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT PIERCE AT 888-974-3723.
NHTSA campaign record ↗12V311000 · Fuel System, Diesel | Engine And Engine Cooling:Engine:Diesel
Reported: 2012-06-29 (June 29, 2012) · Model years: 2010, 2011, 2012
PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy: PIERCE WILL NOTIFY OWNERS, AND THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DAIMLER TRUCK NORTH AMERICA (DTNA) AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR PIERCE MANUFACTURING, INC. AT 1-920-832-3000.
NHTSA campaign record ↗16V186000 · Equipment
Reported: 2016-04-01 (April 1, 2016) · Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
NHTSA campaign record ↗22V809000 · Structure:Critical Fasteners | Equipment:Mechanical
Reported: 2022-10-27 (October 27, 2022) · Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
NHTSA campaign record ↗11V422000 · Engine And Engine Cooling
Reported: 2011-08-17 (August 17, 2011) · Model years: 2011
PIERCE IS RECALLING CERTAIN MODEL YEAR 2011 ARROW XT, CUSTOM CONTENDER, DASH CF, IMPEL, SABER, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM JANUARY 24, 2011, THROUGH APRIL 19, 2011, EQUIPPED WITH A CUMMINS ISB, ISX, ISC, OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: PIERCE IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR PIERCE AT 1-920-832-3000.
NHTSA campaign record ↗13V435000 · Parking Brake
Reported: 2013-09-17 (September 17, 2013) · Model years: 2012, 2013
Pierce Manufacturing Inc. is recalling certain model year 2012-2013 Arrow XT and Velocity emergency vehicles, manufactured January 1, 2012, through June 14, 2013 and equipped with quarter-turn ball valves installed between the glad hands connectors and the parking brake system. If the ball valves are left in the closed position, air pressure can build up on the parking brake circuit side and prevent the application of the spring park brakes when the parking brake valve is activated in the cab.
Consequence: This may allow the vehicle to unexpectedly roll, increasing the risk of personal injury or a vehicle crash.
Remedy: Pierce will notify owners, and dealers will remove the quarter turn ball valves and connect the glad hand signal hose into the primary air tank, free of charge. The recall began on December 20, 2013. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B243.
NHTSA campaign record ↗17V349000 · Suspension
Reported: 2017-05-31 (May 31, 2017) · Model years: 2012, 2013, 2014, 2015, 2016, 2017
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Consequence: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗14V243000 · Seat Belts
Reported: 2014-05-13 (May 13, 2014) · Model years: 2013
Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy: Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1-888-974-3723. Pierce's number for this campaign is 74B246.
NHTSA campaign record ↗15V760000 · Equipment
Reported: 2015-11-16 (November 16, 2015) · Model years: 2013, 2014, 2015
Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
Consequence: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy: Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
NHTSA campaign record ↗15V511000 · Exterior Lighting:Headlights
Reported: 2015-08-12 (August 12, 2015) · Model years: 2014, 2015
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Remedy: Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B264.
NHTSA campaign record ↗15V516000 · Power Train:Driveline:Driveshaft
Reported: 2015-08-13 (August 13, 2015) · Model years: 2014, 2015
Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
Consequence: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
Remedy: Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.
NHTSA campaign record ↗15V174000 · Suspension:Rear:Springs:Leaf Spring Assembly
Reported: 2015-03-25 (March 25, 2015) · Model years: 2015
Pierce Manufacturing (Pierce) is recalling certain model year 2015 Saber, Enforcer, Impel, and Velocity vehicles manufactured December 4, 2014, to March 23, 2015. The rear axle cast iron leaf spring spacer block may crack and fracture.
Consequence: If the leaf spring spacer block fractures, the pieces may become a road hazard. If the entire spacer block separates from the vehicle, the alignment of the rear axle may suddenly shift. Either condition could increase the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the cast iron spring spacer block with a machined steel spring spacer block, free of charge. The recall began on March 23, 2015. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗15V706000 · Power Train:Axle Assembly
Reported: 2015-10-26 (October 26, 2015) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Velocity, Enforcer, and Saber vehicles manufactured November 20, 2014, to September 29, 2015. The affected vehicles are equipped with front drive axles whose hex nuts on the flange yoke may not have been properly tightened.
Consequence: If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on November 12, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B266.
NHTSA campaign record ↗16V390000 · Equipment
Reported: 2016-06-01 (June 1, 2016) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy: Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
NHTSA campaign record ↗16V551000 · Equipment
Reported: 2016-07-22 (July 22, 2016) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Enforcer, Impel, and Velocity vehicles manufactured April 12, 2016, to May 31, 2016, equipped with aerial devices. The affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial device. This plastic plug may separate from the pump resulting in a hydraulic fluid leak, potentially disabling the aerial device.
Consequence: The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
Remedy: Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. The recall began on July 26, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B276.
NHTSA campaign record ↗16V585000 · Power Train:Manual Transmission
Reported: 2016-08-05 (August 5, 2016) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy: Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
NHTSA campaign record ↗17V570000 · Steering:Linkages:Tie Rod Assembly | Steering
Reported: 2017-09-14 (September 14, 2017) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
NHTSA campaign record ↗18V050000 · Equipment
Reported: 2018-01-11 (January 11, 2018) · Model years: 2015, 2016
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy: Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
NHTSA campaign record ↗22V032000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2022-01-26 (January 26, 2022) · Model years: 2015, 2016, 2017, 2018, 2019, 2020, 2021
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
NHTSA campaign record ↗26V217000 · Equipment:Mechanical:Boom/Crane/Ladder | Electrical System:Software
Reported: 2026-04-06 (April 6, 2026) · Model years: 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Consequence: A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Remedy: Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗16V123000 · Power Train:Driveline:Driveshaft
Reported: 2016-03-02 (March 2, 2016) · Model years: 2016
Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been improperly tightened.
Consequence: If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
NHTSA campaign record ↗17V455000 · Equipment
Reported: 2017-07-18 (July 18, 2017) · Model years: 2016, 2017
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Consequence: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy: Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
NHTSA campaign record ↗18V756000 · Exterior Lighting:Brake Lights
Reported: 2018-10-26 (October 26, 2018) · Model years: 2017, 2018
Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗21V394000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-05-26 (May 26, 2021) · Model years: 2017, 2018, 2019, 2020, 2021
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗20V571000 · Equipment
Reported: 2020-09-22 (September 22, 2020) · Model years: 2018, 2019, 2020
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Consequence: Unintended movement of the aerial device can increase the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗23V096000 · Equipment:Mechanical:Boom/Crane/Ladder
Reported: 2023-02-17 (February 17, 2023) · Model years: 2018, 2019, 2020, 2021, 2022, 2023
Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Consequence: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
Remedy: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
NHTSA campaign record ↗19V562000 · Air Bags
Reported: 2019-07-31 (July 31, 2019) · Model years: 2019
Pierce Manufacturing (Pierce) is recalling certain 2019 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to improper manufacturing, the passenger-side knee air bag (KAB) may not properly inflate during a deployment event.
Consequence: In the event of a crash, if the KAB does not inflate properly, it may not provide the intended protection to the occupant, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the KAB assembly, free of charge. The recall began October 9, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗20V120000 · Equipment
Reported: 2020-02-28 (February 28, 2020) · Model years: 2019, 2020
Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
Consequence: The failed tube may cause the aerial device to fall, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗23V823000 · Electrical System:Wiring
Reported: 2023-12-07 (December 7, 2023) · Model years: 2019, 2020, 2021, 2022, 2023
Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Consequence: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
Remedy: Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.
NHTSA campaign record ↗22V590000 · Steering
Reported: 2022-08-05 (August 5, 2022) · Model years: 2021, 2022
Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B321.
NHTSA campaign record ↗24V127000 · Structure:Body:Bumpers | Exterior Lighting:Back Up Lights
Reported: 2024-02-21 (February 21, 2024) · Model years: 2021, 2022
Pierce Manufacturing (Pierce) is recalling certain 2020 Enforcer, 2021-2022 Velocity, and 2023 Saber vehicles equipped with a specific rear bumper option. The bumper may partially obstruct the rear lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Partially obstructed rear lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy: Pierce will reposition the lights, free of charge. Owner notification letters were mailed April 15, 2024. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B333.
NHTSA campaign record ↗24V905000 · Wheels:Rim | Tires
Reported: 2024-12-02 (December 2, 2024) · Model years: 2023, 2024
Pierce Manufacturing (Pierce) is recalling certain 2023-2024 Enforcer, Quantum, and Velocity fire trucks. The tires mounted on the front steer axles are incompatible with the wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
Consequence: The tires can separate from the wheels, increasing the risk of a crash.
Remedy: Pierce will supply new front steer axle wheel/tire assemblies and updated tire information labels, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗26V060000 · Steering:Linkages
Reported: 2026-02-02 (February 2, 2026) · Model years: 2025
Pierce Manufacturing (Pierce) is recalling certain 2025 Velocity, Saber, Impel, Enforcer, and Arrow XT vehicles. The steering linkage arm bolt may come loose, resulting in the steering linkage arm detaching from the steering motor.
Consequence: Steering linkage arm detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering linkage arm bolts, free of charge. Owner notification letters were mailed February 10, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
NHTSA campaign record ↗