Pierce IMPEL problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
40 distinct recall campaigns
91,222 mi median reported failure mileage
Scope: 1998 to 2026 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Steering is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 4 | 100.0% |
| Braking behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3 |
| Suspension | 3 |
| Electronic Stability Control (Esc) | 1 |
Steering: 3; Suspension: 3; Electronic Stability Control (Esc): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2015 | 3 |
2009: 1; 2015: 3
Pattern summary
Steering leads the component reports. Steering behavior appears in 4 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10671053 · 2015-01-08 (January 8, 2015)
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN…
Owner-reported narrative. 91,222 miles reported. Look up ODI 10671053 at NHTSA ↗
Owner report 10703171 · 2015-04-01 (April 1, 2015)
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOINTS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING TH…
Owner-reported narrative. 111,136 miles reported. Look up ODI 10703171 at NHTSA ↗
Owner report 10282532 · 2009-09-01 (September 1, 2009)
IN REGARDS TO RECALL 09V-023. IT APPEARS TO ME THAT THERE IS A LARGER PROBLEM. THAT IS THAT THE ESC SYSTEM DOES NOT INDICATE THAT THERE IS A DEFECT OR FAULT EVEN AFTER THESE SENSORS FAIL. ALSO THAT THE SOFTWARE TO DIAGNOSE THESE SYSTEMS CAN NOT READ WHAT THE SENSORS ARE ACTUALLY DOING OR RECORD ANY PROBLEMS. TWO OF OUR VEHICLE WERE INVOLVED WITH THE COMPANY RECALLING THE SENSORS AFTER THEY BOTH HAD UNEXPECTED BRAKE APPLICATIONS WHEN MAKING A TURN, FORCING THEM INTO THE ONCOMING LANE. AFTER THESE EVENTS WE DROVE THE FIRST TRUCK FOR SEVERAL HOURS…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10282532 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 9 |
| 2011 | 8 |
| 2012 | 5 |
| 2013 | 7 |
| 2014 | 3 |
| 2015 | 9 |
| 2016 | 9 |
| 2017 | 6 |
| 2018 | 6 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 1 |
2010: 9; 2011: 8; 2012: 5; 2013: 7; 2014: 3; 2015: 9; 2016: 9; 2017: 6; 2018: 6; 2019: 6; 2020: 6; 2021: 4; 2022: 3; 2023: 2; 2024: 1; 2025: 2; 2026: 1
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1998 | 0 | 1 | Not available |
| 1999 | 0 | 1 | 0 |
| 2000 | 0 | 1 | 0 |
| 2001 | 0 | 1 | 0 |
| 2002 | 0 | 1 | 0 |
| 2003 | 0 | 2 | +1 |
| 2004 | 0 | 3 | +1 |
| 2005 | 0 | 4 | +1 |
| 2006 | 0 | 5 | +1 |
| 2007 | 3 | 12 | +7 |
| 2008 | 1 | 15 | +3 |
| 2009 | 0 | 13 | -2 |
| 2010 | 0 | 9 | -4 |
| 2011 | 0 | 8 | -1 |
| 2012 | 0 | 5 | -3 |
| 2013 | 0 | 7 | +2 |
| 2014 | 0 | 3 | -4 |
| 2015 | 0 | 9 | +6 |
| 2016 | 0 | 9 | 0 |
| 2017 | 0 | 6 | -3 |
| 2018 | 0 | 6 | 0 |
| 2019 | 0 | 6 | 0 |
| 2020 | 0 | 6 | 0 |
| 2021 | 0 | 4 | -2 |
| 2022 | 0 | 3 | -1 |
| 2023 | 0 | 2 | -1 |
| 2024 | 0 | 1 | -1 |
| 2025 | 0 | 2 | +1 |
| 2026 | 0 | 1 | -1 |