2025 Nissan MURANO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
21 owner complaints analyzed
2 distinct recall campaigns
3,130 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 21 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 23.8% |
| Transmission and shifting | 4 | 19.0% |
| Steering behavior | 2 | 9.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Engine | 4 |
| Power Train | 4 |
| Lane Departure: Blind Spot Detection | 3 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Fuel/Propulsion System | 2 |
Electrical System: 6; Engine: 4; Power Train: 4; Lane Departure: Blind Spot Detection: 3; Unknown Or Other: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2; Forward Collision Avoidance: Warnings: 2; Fuel/Propulsion System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 17 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 7 |
| 2026 | 14 |
2025: 7; 2026: 14
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11714325 · 2026-01-29 (January 29, 2026)
New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off the vehicle to stop it. I then proceeded to attempt restarting to exit the roadway safely and it failed to start keeping in the lane of traffic. A me…
Owner-reported narrative. Look up ODI 11714325 at NHTSA ↗
Owner report 11721366 · 2026-03-02 (March 2, 2026)
The contact owns a 2025 Nissan Murano. The contact stated that after parking the vehicle and activating the parking brake, the contact discovered that the parking brake failed to release, and the vehicle failed to restart. The vehicle was towed to the local dealer. The contact was later informed that the vehicle was ready for pickup, but no information was offered regarding the cause of the failures or what repairs were performed. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Nu…
Owner-reported narrative. 5,560 miles reported. Look up ODI 11721366 at NHTSA ↗
Owner report 11683620 · 2025-08-28 (August 28, 2025)
The contact owns a 2025 Nissan Murano. The contact stated that while driving approximately 45-55 MPH in a construction zone, the vehicle unintendedly veered towards the wall. The contact was able to steer the vehicle to the intended direction. The vehicle was taken to the dealer, where the Lane Departure camera was replaced. The contact also stated that the infotainment system displayed a gray image and could not be turned off. The dealer pushed the ON/OFF button of the infotainment system for an extended period, and the infotainment system was…
Owner-reported narrative. 6,500 miles reported. Look up ODI 11683620 at NHTSA ↗
Owner report 11720330 · 2026-02-25 (February 25, 2026)
I have reported and taken my vehicle into the dealership regarding sluggish engine. Vehicle has hesitated multiple times while driving which slows the vehicle down and can cause an accident. Also reported gas leaking out as I pumped gas into the vehicle. Bolt was coming out of driver's side door, Matt Bowers Nissan stated they are aware of the issue with other Nissan vehicles, and the bolt was coming out so they put it back in. Door still having issues, losing time from work to take vehicle in and research is needed to initiate a recall on this…
Owner-reported narrative. Look up ODI 11720330 at NHTSA ↗
Owner report 11697792 · 2025-11-05 (November 5, 2025)
My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlif…
Owner-reported narrative. Look up ODI 11697792 at NHTSA ↗