2021 Mercedes-Benz SPRINTER 1500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
17 distinct recall campaigns
22,880 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 33.3% |
| Fuel system concerns | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Power Train | 2 |
| Service Brakes | 2 |
| Unknown Or Other | 2 |
| Vehicle Speed Control | 2 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
Forward Collision Avoidance: Adaptive Cruise Control: 2; Power Train: 2; Service Brakes: 2; Unknown Or Other: 2; Vehicle Speed Control: 2; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 3 |
2021: 1; 2022: 2; 2023: 3; 2024: 3
Pattern summary
Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 3 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11452961 · 2022-02-19 (February 19, 2022)
On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal both at same elevation. brake pedal to close to the gas pedal.. Vehicle is a 4 wd 2500 series van. I have used van for 5,000 miles so I am used to the vehicles characteristics. Practiced a r…
Owner-reported narrative. Look up ODI 11452961 at NHTSA ↗
Owner report 11513923 · 2023-03-27 (March 27, 2023)
The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors were serviced for a second time. The contact stated the brake caliper had exposed out of the vehicle and the brakes were dragging. The vehicle was not repaired. The manufacturer was made awa…
Owner-reported narrative. 22,880 miles reported. Look up ODI 11513923 at NHTSA ↗
Owner report 11547376 · 2023-09-29 (September 29, 2023)
Fuel pump recall July 5. No resolution. Vehicle deemed unsafe per recall. Please advise. Have contacted Mercedes Benz and also local dealer. No resolution at this time. What are the next steps?
Owner-reported narrative. Look up ODI 11547376 at NHTSA ↗