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U.S. public vehicle records

2019 Mercedes-Benz SPRINTER 1500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

38 distinct recall campaigns

3,500 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 5 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 3 of 8 complaints (37.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior337.5%
Braking behavior225.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
3
Unknown Or Other
3
Air Bags:Srs Malfunction Warning Lamp/Light
1
Electrical System
1
Electronic Stability Control (Esc)
1
Power Train
1
Structure
1
Component breakdown data
CategoryCount
Steering3
Unknown Or Other3
Air Bags:Srs Malfunction Warning Lamp/Light1
Electrical System1
Electronic Stability Control (Esc)1
Power Train1
Structure1

Steering: 3; Unknown Or Other: 3; Air Bags:Srs Malfunction Warning Lamp/Light: 1; Electrical System: 1; Electronic Stability Control (Esc): 1; Power Train: 1; Structure: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
2
2020
3
2022
1
2023
1
2024
1
Complaints over time data
CategoryCount
20192
20203
20221
20231
20241

2019: 2; 2020: 3; 2022: 1; 2023: 1; 2024: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11281858 · 2019-11-22 (November 22, 2019)

LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING BECOMES UNRESPONSIVE, THIS CAUSES ABRUPT RAPID DECELERATION AND LITTLE TO NO STEERING CONTROL. I ALMOST CAUSED A 6 VEHICLE PILE UP ON THE INTERSTATE THE FIRST TIME I DROVE MY NEW 2019 SPRINTER. AS IF THE ABOVE IS NOT HORRIBLE ENOUGH AND COUNTER T…

Owner-reported narrative. 295 miles reported. Look up ODI 11281858 at NHTSA ↗

Owner report 11290921 · 2019-12-23 (December 23, 2019)

CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE LUCKY THIS HAPPENED IN TOWN. THIS VEHICLE IS BEING PROMOTED AS A VEHICLE TO ACCESS MORE REMOTE LOCATIONS. THIS COULD LEAVE PEOPLE IN A DANGEROUS SITUATION. THIS HAS HAPPENED FREQUENTLY ON THIS VEHICLE ACCORDING TO SOCIAL MEDIA SITES. WE WERE LUCKILY …

Owner-reported narrative. 4,850 miles reported. Look up ODI 11290921 at NHTSA ↗

Owner report 11298470 · 2020-01-10 (January 10, 2020)

WHEN I WAS PARKED ON A CITY STREET I ACCIDENTALLY BUMPED THE GEAR SHIFT LEVER IN MY 2019 SPRINTER AFTER PRESSING THE IGNITION BUTTON THAT IS DIRECTLY IN FRONT OF THE LEVER. THIS PUT IT INTO NEUTRAL WITHOUT ME KNOWING, WITHOUT A BEEP OR ANY SIGNAL THAT IT WAS NOT IN PARK ANY LONGER. I ENDED UP ROLLING THE VEHICLE BACKWARDS INTO ANOTHER PARKED CAR WHEN I LET MY FOOT OFF THE BRAKE. THIS IS INCREDIBLY DANGEROUS AND SHOULD BE REVIEWED. BODY DAMAGE WAS CAUSED ON BOTH VEHICLES, AND SINCE THE INCIDENT I HAVE DONE RESEARCH ON THE LEVER DESIGN WHICH SEEM…

Owner-reported narrative. 3,500 miles reported. Look up ODI 11298470 at NHTSA ↗