Mercedes-Benz S560 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
18 owner complaints analyzed
13 distinct recall campaigns
15,000 mi median reported failure mileage
Scope: 2018 to 2019 model years. Data snapshot: . 11 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 4 of 18 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 16.7% |
| Steering behavior | 3 | 16.7% |
| Braking behavior | 2 | 11.1% |
| Transmission and shifting | 1 | 5.6% |
| Engine operation | 1 | 5.6% |
| Fuel system concerns | 1 | 5.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 4 |
| Steering | 4 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 2 |
| Service Brakes | 2 |
| Communication | 1 |
| Electrical System | 1 |
| Fuel System, Gasoline | 1 |
Engine: 4; Steering: 4; Unknown Or Other: 4; Fuel/Propulsion System: 2; Service Brakes: 2; Communication: 1; Electrical System: 1; Fuel System, Gasoline: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (9). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 10 |
| 2022 | 2 |
2019: 4; 2020: 2; 2021: 10; 2022: 2
Pattern summary
Engine leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11426613 · 2021-07-27 (July 27, 2021)
The contact owns a 2018 Mercedes-Benz S560. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11426613 at NHTSA ↗
Owner report 11428409 · 2021-08-09 (August 9, 2021)
The contact owns a 2019 Mercedes-Benz S560. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal as the battery auxiliary warning message would appear on instrument panel. The contact had initially taken the vehicle to a dealer where they stated that water in the fuel tank had caused the failure; the fuel was drained and replaced with the gasoline at the dealer. The failure persisted and the vehicle was taken back to the dealer. The contact was informed by the dealer that she h…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11428409 at NHTSA ↗
Owner report 11405399 · 2021-03-29 (March 29, 2021)
THE FRONT ROTORS SEEM TO RETAIN BRAKE DUST JUST ON THE INSIDES OF THE ROTORS. THE OUTSIDES ARE VERY CLEAN AND SHINY BUT ON THE OTHER SIDE OF THE ROTOR (INTERIOR) BECOMES VERY COARSE CAUSING VIBRATIONS IN STEERING. KEEP IN MIND THAT THE INTERIOR IS PROTECTED BY THE BRAKE SHIELD WHICH MUST BE CAUSING HEAT NOT TO BE DISSIPATED THEREBY FOSTERING BRAKE DUST TO AMASS. SUCH VIBRATIONS WILL ALARM DRIVERS TO PANIC AND CAUSE ACCIDENTS.
Owner-reported narrative. 20,000 miles reported. Look up ODI 11405399 at NHTSA ↗
Owner report 11398700 · 2021-03-02 (March 2, 2021)
FROM DAY ONE DELIVERY, CAR TECHNOLOGY DIDN'T WORK. A COUPLE OF MONTHS, MORE PROBLEMS BEGAN: ODD SECURITY WARNINGS - CAR WOULDN'T LET ME PUT INTO PARK, NOR NEUTRAL, NOR REVERSE. THIS OCCURRED 3 TIMES, SETTING STILL, IN 3 RURAL LOCATIONS. INSTEAD THE SHIFTER OPERATED THE CENTRAL NAVIGATION MAP DIRECTIONS! TWO DEALERS COULDN'T FIX. INVESTIGATION INTO HISTORY, THE CAR HAD UNDISCLOSED DAMAGE TO THE STEERING COLUMN SHIFTER. PARTS WERE REPLACED BEFORE BEING TITLED TO ME. MERCEDES REFUSED TO ASSIST. AT MY EXPENSE I HAD CAR TOWED TO THE DEALER WHO WORK…
Owner-reported narrative. 2,300 miles reported. Look up ODI 11398700 at NHTSA ↗
Owner report 11350886 · 2020-08-24 (August 24, 2020)
BRAKES FAILED WITH NO PRIOR WARNING WHILE DRIVING AT RATED SPEED LIMIT OF 55 MPH AND TRYING TO SLOW DOWN THE CAR TO MAKE A RIGHT TURN. NO BRAKE RESPONSE AND BARELY MISSED WRAPPING THE CAR TO THE POWER LINE LOCATED ON ROUTE 62 AND BATEMAN ROAD IN BARRINGTON IL 60010
Owner-reported narrative. 7,600 miles reported. Look up ODI 11350886 at NHTSA ↗
Owner report 11435904 · 2021-10-07 (October 7, 2021)
Walk Home Condition -I purchased a 2018 CPO Mercedes-Benz S560 on 8/20/21 from Knauz Continental Autos in Lake Bluff, IL. On 9/25/2, at approx noon, I was driving the vehicle and the engine light came on, the throttle/engine felt sluggish and not responsive. The engine felt very out of balance shaking the entire care when the gas pedal was pressed. 5 mins later in heavy traffic, I stopped at a light, the engine started violently shaking and stalled. I shut the car off and tried to start it over a 5 min period. I was able to limp the vehicl…
Owner-reported narrative. Look up ODI 11435904 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2018 | 10 |
| 2019 | 10 |
2018: 10; 2019: 10