Mercedes Benz S500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
172 owner complaints analyzed
0 distinct recall campaigns
98,000 mi median reported failure mileage
Scope: 1993 to 2007 model years. Data snapshot: . 141 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 75 of 172 complaints (43.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 29 | 16.9% |
| Braking behavior | 15 | 8.7% |
| Steering behavior | 10 | 5.8% |
| Transmission and shifting | 9 | 5.2% |
| Engine operation | 8 | 4.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 75 |
| Interior Lighting | 24 |
| Suspension | 23 |
| Electrical System: Instrument Cluster/Panel | 19 |
| Exterior Lighting | 19 |
| Engine | 12 |
| Vehicle Speed Control | 11 |
| Power Train | 10 |
Electrical System: 75; Interior Lighting: 24; Suspension: 23; Electrical System: Instrument Cluster/Panel: 19; Exterior Lighting: 19; Engine: 12; Vehicle Speed Control: 11; Power Train: 10
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 12 |
| 50,000 to 74,999 | 28 |
| 75,000 to 99,999 | 27 |
| 100,000 to 149,999 | 47 |
| 150,000 and above | 18 |
Under 25,000: 9; 25,000 to 49,999: 12; 50,000 to 74,999: 28; 75,000 to 99,999: 27; 100,000 to 149,999: 47; 150,000 and above: 18
100,000 to 149,999 miles has the most reports with usable mileage (47). 31 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 1 |
| 2001 | 2 |
| 2002 | 2 |
| 2003 | 4 |
| 2004 | 1 |
| 2005 | 2 |
| 2006 | 16 |
| 2007 | 8 |
| 2008 | 3 |
| 2009 | 6 |
| 2010 | 8 |
| 2011 | 11 |
| 2012 | 5 |
| 2013 | 9 |
| 2014 | 26 |
| 2015 | 24 |
| 2016 | 7 |
| 2017 | 9 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 8 |
| 2021 | 3 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 2 |
2000: 1; 2001: 2; 2002: 2; 2003: 4; 2004: 1; 2005: 2; 2006: 16; 2007: 8; 2008: 3; 2009: 6; 2010: 8; 2011: 11; 2012: 5; 2013: 9; 2014: 26; 2015: 24; 2016: 7; 2017: 9; 2018: 7; 2019: 6; 2020: 8; 2021: 3; 2022: 1; 2024: 1; 2025: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 29 complaint narratives. Braking behavior appears in 15 complaint narratives. Steering behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10763582 · 2015-09-14 (September 14, 2015)
WHEN THE ENGINE IS RUNNING AT IDLE, THE ENGINE WILL MISS IN A RANDOM MANNER UNTIL THERE IS A LOUD POP FROM THE RADIO SPEAKER, THE BATTERY LIGHT COMES ON, AND THE ENGINE STOPS. SOMETIMES THE ENGINE WILL CONTINUE TO RUN, CONTINUE TO MISS, UNTIL THE ENGINE EVENTUALLY STOPS. WHEN RUNNING AT SPEED AND THE ENGINE IS UNDER LOAD THERE IS A LOUD POP FROM THE RADIO SPEAKER, THE ENGINE MISSES, BUT THE ENGINE WILL KEEP RUNNING. THE MB DEALER AND AN INDEPENDENT SHOP BOTH INDICATED THE WIRING HARNESS IN THE ENGINE COMPARTMENT WAS DETERIORATED AND NEED…
Owner-reported narrative. 232,637 miles reported. Look up ODI 10763582 at NHTSA ↗
Owner report 11175966 · 2019-02-09 (February 9, 2019)
VEHICLE STALLED TO DEAD THREE TIME, ONE ON AN INTERSECTION. SYMPTONS STARTED WITH ROUGH IDLE, MISFIRING AND STALL. AFTER INSPECTION OF UPPER WIRING HARNESS (RECOMMENDED BY A FRIEND) THE CONCLUSION WAS BARE AND DESINTEGRATED WIRES CAUSING SHORT CIRCUITS EVERYWHERE IN THE CAR, PUTTING ME AND MY FAMILY AT RISK. IT IS AN EXPENSIVE REPAIR AND I CAN'T DRIVE THE CAR UNTIL MBUSA GIVES A SOLUTION WHICH I'VE HEARD THEY LOOK LIKE UNAWARE. I OWNED OTHER MERCEDES MODELS AND WE ALWAYS HEAR THAT THIS W140 SERIESWERE THE BEST CAR IN THE WORLD. BUT THIS IS…
Owner-reported narrative. 163,000 miles reported. Look up ODI 11175966 at NHTSA ↗
Owner report 11030244 · 2017-09-27 (September 27, 2017)
ENGINE SMOKING BRAKING SYSTEM INEFFECTIVE STEERING IS A LITTLE RUFF VEHICLE JERKS. *JS
Owner-reported narrative. 158 miles reported. Look up ODI 11030244 at NHTSA ↗
Owner report 11035055 · 2017-10-23 (October 23, 2017)
1999 MERCEDES-BENZ 2500. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE VEHICLE HAS SEVERAL SAFETY DEFECTS CONCERNING ELECTRIC STABILITY CONTROL, BRAKES, BODY, STEERING, SUSPENSION, WHEELS, ENGINE, POWER TRAIN, AND THE ELECTRICAL SYSTEM. UPDATED 10/23/2017*JS
Owner-reported narrative. Look up ODI 11035055 at NHTSA ↗
Owner report 10257529 · 2009-02-05 (February 5, 2009)
MY 2000 MERCEDES BENZ S-500 INSTRUMENT CLUSTER STARTED FLICKERING OFF AND ON ABOUT 3 MONTHS AGO, THEN WENT COMPLETELY OUT ON SUNDAY FEBRUARY 1, 2009 WHILE RETURNING FROM A SUPER BOWL PARTY. I HAD TO DRIVE APPROXIMATELY 90 MILES WITH ABSOLUTELY NO HELP FROM MY INDICATION AND SAFETY SYSTEM ON A $80,000 VEHICLE. AFTER DAYS OF TRYING TO FIGURE OUT WHAT TO DO AND COUNTLESS HOURS OF SEARCHING ON THE INTERNET, I DECIDED TO DISCONNECT THE NEGATIVE BATTERY CABLE TO RESET TO CARS COMPUTER. THIS IS WHAT I HAVE TO DO APPROX TWICE A YEAR WHEN MY RADIO, CD,…
Owner-reported narrative. 87,878 miles reported. Look up ODI 10257529 at NHTSA ↗
Owner report 10344761 · 2010-07-22 (July 22, 2010)
WE WERE DRIVING AT HIGHWAY SPEED AROUND 65 MPH WHEN EITHER THE TRANSMISSION OR DIFFERENTIAL WENT OUT. WE'RE NOT SURE EXACTLY WHAT HAPPENED MECHANICALLY BECAUSE WE HAVEN'T TAKEN THE CAR TO THE SHOP YET. BUT WHATEVER IT WAS, IT WAS DEFINITELY CATASTROPHIC. THERE WAS NO ACCIDENT AT ALL. WE WERE ABLE TO MANEUVER THE CAR SAFELY TO THE SIDE OF THE HIGHWAY AFTER THE CAR BROKE. BUT FOR SOME REASON THE PASSENGER SIDE AIRBAGS DEPLOYED THE INSTANT THAT THE CAR BROKE DOWN! THE AIRBAGS IN TURN INJURED THE PASSENGERS SITTING ON THE PASSENGER SIDE OF THE CAR.…
Owner-reported narrative. 135,626 miles reported. Look up ODI 10344761 at NHTSA ↗
Owner report 10352845 · 2010-08-30 (August 30, 2010)
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ 500S. WHILE DRIVING APPROXIMATELY BETWEEN 60-65, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THERE WAS NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. SUDDENLY, THE ENGINE STALLED WHICH RESULTED TO TEN PERCENT BRAKING POWER AND A LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION WITH CAUTION AND HE WAS FORCED TO APPLY THE BRAKE PEDAL BEFORE COMING TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND IT WAS ALSO REPAIRED. THE TECHN…
Owner-reported narrative. 84,000 miles reported. Look up ODI 10352845 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 1993 | 0 |
| 1994 | 0 |
| 1995 | 0 |
| 1996 | 0 |
| 1999 | 0 |
| 2000 | 0 |
| 2001 | 0 |
| 2002 | 0 |
| 2003 | 0 |
| 2004 | 0 |
| 2005 | 0 |
| 2006 | 0 |
| 2007 | 0 |
1993: 0; 1994: 0; 1995: 0; 1996: 0; 1999: 0; 2000: 0; 2001: 0; 2002: 0; 2003: 0; 2004: 0; 2005: 0; 2006: 0; 2007: 0