2018 Mercedes-Benz METRIS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
10 distinct recall campaigns
12,500 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Tires is the most frequently named component, appearing in 14 of 28 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 10.7% |
| Steering behavior | 2 | 7.1% |
| Fuel system concerns | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 14 |
| Wheels | 5 |
| Steering | 3 |
| Unknown Or Other | 3 |
| Back Over Prevention | 2 |
| Engine | 2 |
| Service Brakes | 2 |
| Back Over Prevention: Sensing System: Camera | 1 |
Tires: 14; Wheels: 5; Steering: 3; Unknown Or Other: 3; Back Over Prevention: 2; Engine: 2; Service Brakes: 2; Back Over Prevention: Sensing System: Camera: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2020 | 1 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 14 |
| 2025 | 1 |
2018: 1; 2020: 1; 2022: 5; 2023: 6; 2024: 14; 2025: 1
Pattern summary
Tires leads the component reports. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11373524 · 2020-11-06 (November 6, 2020)
THE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REACTS IS SERIOUSLY A DANGER HAZARD AND SHOULD BE RECALLED. THIS IS MY 3RD WHEEL SENSOR ON THIS VEHICLE IN 8 MONTHS.
Owner-reported narrative. 35,000 miles reported. Look up ODI 11373524 at NHTSA ↗
Owner report 11486887 · 2022-09-28 (September 28, 2022)
Wheel speed sensors appear to fail on a routine basis (every 0-10 months), similar to the subject of recall 21V-042 on Sprinter vans. Sensor failure disables most safety features of vehicles including ABS, blind spot warning, assisted steering, and other safety features. THe failure causes notable issues with handling/steering and braking. Failure at highway speed impacts vehicle driving stability and increases the risk of a crash. Dealer previously repaired under warranty in October or November 2021. Unit failed in traffic at highway spee…
Owner-reported narrative. Look up ODI 11486887 at NHTSA ↗
Owner report 11459937 · 2022-04-06 (April 6, 2022)
Hi, I was driving at highway speeds, about 80mph through West Texas where the speed limit is 80MPH. I was pulling a trailer, there was a 40'ish MPH side-wind blowing pushing the vehicle to the center divider. As I was passing a semi on the outside of a curve, as I came upon the bow wake, the vehicle was pushed towards the center divider and encountered the rumble strip. At which point the power steering malfunctioned and completely turned off, leaving only manual steering. There was an error on the display indicating power steering malfunc…
Owner-reported narrative. Look up ODI 11459937 at NHTSA ↗
Owner report 11503698 · 2023-01-25 (January 25, 2023)
The contact owns a 2018 Mercedes-Benz Metris. The contact stated that the vehicle was lifted for tire servicing and upon lowering back to the ground, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact had received notification of NHTSA Campaign Number: 22V134000 (Fuel System, Gasoline) which he related to the failure; however, the dealer informed the contact that the failure was not related to the recall. The vehicle was not repaired. The manufacturer wa…
Owner-reported narrative. 12,500 miles reported. Look up ODI 11503698 at NHTSA ↗