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U.S. public vehicle records

2012 Mercedes-Benz GLK350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

167 owner complaints analyzed

4 distinct recall campaigns

44,630 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 22 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 132 of 167 complaints (79.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior84.8%
Fuel system concerns74.2%
Steering behavior63.6%
Electrical and battery issues31.8%
Engine operation21.2%
Transmission and shifting10.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
132
Fuel/Propulsion System
12
Unknown Or Other
7
Service Brakes
6
Electrical System
4
Suspension
4
Power Train
3
Seats
3
Component breakdown data
CategoryCount
Air Bags132
Fuel/Propulsion System12
Unknown Or Other7
Service Brakes6
Electrical System4
Suspension4
Power Train3
Seats3

Air Bags: 132; Fuel/Propulsion System: 12; Unknown Or Other: 7; Service Brakes: 6; Electrical System: 4; Suspension: 4; Power Train: 3; Seats: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
9
50,000 to 74,999
3
75,000 to 99,999
4
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9999
50,000 to 74,9993
75,000 to 99,9994
100,000 to 149,9992
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 9; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (9). 145 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
1
2015
3
2016
5
2017
68
2018
25
2019
38
2020
4
2021
5
2022
2
2023
5
2024
4
2025
5
2026
1
Complaints over time data
CategoryCount
20131
20141
20153
20165
201768
201825
201938
20204
20215
20222
20235
20244
20255
20261

2013: 1; 2014: 1; 2015: 3; 2016: 5; 2017: 68; 2018: 25; 2019: 38; 2020: 4; 2021: 5; 2022: 2; 2023: 5; 2024: 4; 2025: 5; 2026: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 8 complaint narratives. Fuel system concerns appears in 7 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10790053 · 2015-11-12 (November 12, 2015)

WHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING T…

Owner-reported narrative. 15,210 miles reported. Look up ODI 10790053 at NHTSA ↗

Owner report 10810779 · 2015-12-16 (December 16, 2015)

WHILE PARKING MY CAR IN A GARAGE, IT ACCELERATED. UPON APPLYING THE BRAKES, IT SPEEDED UP CAUSING ME TO CRASH INTO A CONCRETE BARRIER. AIR BAG DID NOT DEPLOY.

Owner-reported narrative. 41,000 miles reported. Look up ODI 10810779 at NHTSA ↗

Owner report 11101947 · 2018-06-14 (June 14, 2018)

SINCE NEW THE GLK WOULD SMELL LIKE GAS ANY TIME YOU FUELED UP. I NEVER TOPPED IT OFF BECAUSE THE DEALER TOLD ME THAT MAY BE A REASON YOU SMELL THE FUEL. I TOOK IT IN TO GET LOOKED AT AN THEY TOLD ME IT'S COMMON IT'S JUST THE EVAP SYSTEM WORKING. THAT'S FINE BUT AFTER A FEW YEARS ANYTIME I FILLED UP I NOTICED IT WOULD START LEAKING ONTO MY GARAGE FLOOR. I TOOK IT IN TO THE DEALER AND THEY TOLD ME IT'S OUT OF WARRANTY BY A MONTH AN THIS WOULD COST OVER A THOUSAND TO GET FIXED. I TOLD THEM I READ THAT A LOT OF MB ARE GETTING RECALLED DUE TO THE FU…

Owner-reported narrative. 38,000 miles reported. Look up ODI 11101947 at NHTSA ↗

Owner report 11119889 · 2018-08-14 (August 14, 2018)

THE GLK SMELLS LIKE GAS ANY TIME IT'S FUELED UP. I NEVER TOP IT OFF BECAUSE IF I DO, IT LEAKS FUEL UNTIL I GET DOWN TO 3/4 OF A TANK. I TOOK IT IN TO GET LOOKED AT AND THE DEALERSHIP WARRANTY DEPT. TOLD ME MY VIN NUMBER WAS NOT ONE OF THE ONES AFFECTED BY THE SAMEEXAT TYPE OF FUEL LEAK AS OTHERS IN THE RECALL! I AM SORRY THAT I EVER BOUGHT THIS VEHICLE, I WILL NEVER BUY MERCEDES-BENZ AGAIN1

Owner-reported narrative. 75,000 miles reported. Look up ODI 11119889 at NHTSA ↗

Owner report 10855155 · 2016-04-12 (April 12, 2016)

AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO…

Owner-reported narrative. 105,000 miles reported. Look up ODI 10855155 at NHTSA ↗

Owner report 11363628 · 2020-10-09 (October 9, 2020)

[XXX] STEERING LOCK FAILURE SHOULD BE A RECALL. MERCEDES CHARGES $1100 TO REPLACE MINE AND EVERYTHING I'VE READ PPL ARE ALL HAVING SAME COMMON ISSUES. I HAD NO ISSUES UNTIL AFTER MY CAR WAS HIT IN FRONT WHEN SOMEONE BACKED INTO ME (VERY HARD THAT IS). SUDDENLY MANY LIGHTS ON DASH CAME ON AND NEXT STEERING LOCK FAILURE. INS CO SAID THAT MERCEDES MECHANIC SUPERVISOR SAID IT DIDN'T HAPPEN FROM ACCIDENT.. AND THAT IT'S COMMON WITH THESE MERCEDES BC THEY ARE LEMONS!!! REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDO…

Owner-reported narrative. Look up ODI 11363628 at NHTSA ↗

Owner report 11459870 · 2022-04-06 (April 6, 2022)

The component or system failed or malfunctioned: Brake pedal -does not brake effectively Engine :Alternator/ignition-the car would not start on me Cigarette lighter: front cigarette lighter does not work (greater fuse or electrical problem Inspection: Car was returned to Hawthorne Auto Square for repair and ultimately returned and sale of the used car was cancelled due to these issues. Please inspect car at Hawthorne Auto Square 11646 Prairie Ave, Hawthorne, CA 90250. Please do not allow Hawthorne Auto Square to resell this car it is a hazar…

Owner-reported narrative. Look up ODI 11459870 at NHTSA ↗

Owner report 11544810 · 2023-09-15 (September 15, 2023)

The plastic trim/cover that wraps around the steering wheel column and is the same color as the seats and interior heats up, melts, becomes brittle after the fact but could is fire hazard, especially with melting plastic falling into the driver’s feet and/or carpeting. When I googled the replacement part, I found out on The Internet that owners across America have had the same problem with their vehicles regardless of the year or model. Some believe there is a shortage in the wiring that allows the steering wheel to be raised, lowered, pushed a…

Owner-reported narrative. Look up ODI 11544810 at NHTSA ↗

Owner report 11130422 · 2018-09-20 (September 20, 2018)

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 30 MPH, THE DRIVE TRAIN FAILED AND THERE WAS A TEMPORARY LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED AND AN APPOINTMENT WAS SCHEDULED TO COMPLETE THE REPAIR. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,008.

Owner-reported narrative. 84,008 miles reported. Look up ODI 11130422 at NHTSA ↗

Owner report 11374336 · 2020-11-12 (November 12, 2020)

CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE.

Owner-reported narrative. Look up ODI 11374336 at NHTSA ↗