2019 Mercedes-Benz GLC350E problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
5 distinct recall campaigns
27,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Back Over Prevention: Sensing System: Camera is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 25.0% |
| Electrical and battery issues | 2 | 25.0% |
| Braking behavior | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Back Over Prevention: Sensing System: Camera | 2 |
| Structure | 2 |
| Electrical System | 1 |
| Engine | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Back Over Prevention: Sensing System: Camera: 2; Structure: 2; Electrical System: 1; Engine: 1; Power Train: 1; Service Brakes: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 1 |
2019: 2; 2020: 1; 2021: 1; 2022: 1; 2023: 2; 2025: 1
Pattern summary
Back Over Prevention: Sensing System: Camera leads the component reports. Engine operation appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11203297 · 2019-04-24 (April 24, 2019)
VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT STALLED AND EVEN THOUGH I DEPRESSED THE ACCELERATOR, VEHICLE WOULD NOT MOVE. A MESSAGE IN RED APPEARED STATING THERE WAS NOT ENOUGH FUEL AND TO GO RE-FUEL, EVEN THOUGH THE TANK WAS 3/4 FULL. THE ENERGY FLOW THROUGH THE BATTERY WAS 16-19%. I HAD TO SHUT OFF THE CAR. WAIT. THEN, RE-START AND WAS ABLE TO GET HOME. PROBLEM: 1. THE CAR GAS ENGINE DID NOT KICK IN AND THE MESSAGE WAS TO RE-FUEL (CAR DID NOT RECOGNIZE ALMOST FULL TANK OF GAS). 2.STALLED WHILE IN MOTION. (I AM GLAD THIS DID NOT HAPPEN …
Owner-reported narrative. 770 miles reported. Look up ODI 11203297 at NHTSA ↗
Owner report 11377146 · 2020-11-30 (November 30, 2020)
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING AND ACCELERATING FROM APPROXIMATELY 15 MPH TO 60 MPH, THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTED THE DRIVER THAT THE VEHICLE WOULD SHUT-OFF WITHIN 3 MINUTES. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER, STALLED AND SHUT-OFF WITH SEVERAL UNKNOWN MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ODOR CAME FROM THE BATTERY. THE VEHICLE WAS TOWED TO MERCEDES-BENZ…
Owner-reported narrative. 40,000 miles reported. Look up ODI 11377146 at NHTSA ↗
Owner report 11241048 · 2019-08-01 (August 1, 2019)
TL THE CONTACT OWNS A 2019 MERCEDES-BENZ GLC350E4. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED FORWARD BEFORE IT STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE ALSO OVERHEATED, WHICH CAUSED THE COOLING SYSTEM NOT TO WORK. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS [phone removed], LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE WITH T…
Owner-reported narrative. Look up ODI 11241048 at NHTSA ↗