Mercedes Benz G500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
2 distinct recall campaigns
48,000 mi median reported failure mileage
Scope: 2002 to 2009 model years. Data snapshot: . 9 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes is the most frequently named component, appearing in 2 of 13 complaints (15.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 30.8% |
| Steering behavior | 3 | 23.1% |
| Electrical and battery issues | 2 | 15.4% |
| Transmission and shifting | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
| Electrical System | 1 |
| Engine | 1 |
| Engine And Engine Cooling | 1 |
| Power Train | 1 |
| Seats | 1 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Abs Warning Light | 1 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module | 1 |
Service Brakes: 2; Electrical System: 1; Engine: 1; Engine And Engine Cooling: 1; Power Train: 1; Seats: 1; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Abs Warning Light: 1; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (3). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 4 |
| 2004 | 1 |
| 2006 | 1 |
| 2010 | 1 |
| 2011 | 1 |
| 2013 | 1 |
| 2014 | 2 |
| 2015 | 2 |
2003: 4; 2004: 1; 2006: 1; 2010: 1; 2011: 1; 2013: 1; 2014: 2; 2015: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10029784 · 2003-07-22 (July 22, 2003)
CONSUMER STATES THAT WHILE DRIVING ABS LIGHT COMES ON. DEALER NOTIFIED.*AK
Owner-reported narrative. Look up ODI 10029784 at NHTSA ↗
Owner report 10039240 · 2003-09-21 (September 21, 2003)
ESP BRAKING SYSTEM ON THE 2003 G500 GOING DOWN HILL AROUND CURVES PAST 40 MPH IS A SERIOUS DRIVING HAZARD. AUTOMATIC BRAKING ON THE LEFT TIRE TURNING TO THE RIGHT CAN THROW YOU INTO ONCOMING TRAFFIC. ESP NEEDS TO BE ADJUSTED. *JB
Owner-reported narrative. Look up ODI 10039240 at NHTSA ↗
Owner report 10049692 · 2003-12-13 (December 13, 2003)
I HAVE 2003 MERCEDES BENZ G 500. WHEN I AM DRIVING ON THE FREEWAY AND I HIT A BUMP IN THE WHOLE ROAD THE WHOLE STEERING UNIT IN THE TRUCK SHAKES AND ALMOST LOST CONTROL BECAUSE OF IT. THIS HAS HAPPENED A FEW TIMES AND THE PROBLEM IS DOCUMENTED BY OTHER OWNDERS AT WWW.BENZWORLD.ORG HTTP://WWW.BENZWORLD.ORG/FORUMS/FORUMS/THREAD-VIEW.ASP?TID=1124269&POSTS=16&FID=30&NP=1128200. *AK
Owner-reported narrative. 16,000 miles reported. Look up ODI 10049692 at NHTSA ↗
Owner report 10094235 · 2004-09-23 (September 23, 2004)
WHILE DRIVING, THE STEERING WHEEL STARTED SHAKING UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE STEERING RACK PINION SHAFT NEEDED REPLACEMENT. THE CONSUMER INFORMED THE MECHANIC THAT THE THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Owner-reported narrative. Look up ODI 10094235 at NHTSA ↗
Owner report 10763976 · 2015-09-15 (September 15, 2015)
I PURCHASED THIS CAR IN NOVEMBER OF 2012 AS THE 2ND OWNER. IT ONLY HAD 60,000 MILES ON IT AND SEEMED LIKE A GREAT CAR. ONE DAY I WAS DRIVING ON THE FREEWAY APPROXIMATELY 65MPH, WHEN I HAD TO BRAKE SLIGHTLY AND THE BRAKE PEDAL FELT KINDA MUSHY AND MY BRAKING WAS SLOWER THAN NORMAL. NEXT THING I SAW WAS MY DASHBOARD HAD A RED MESSAGE ON IT (BRAKE REDUCED BRAKING EFFORT) AHHHHHH I WAS FREAKED OUT AND GOT OFF THE FREEWAY AND PULLED INTO A GAS STATION. I CALLED A TOW TRUCK (I WAS AFRAID MY BRAKES WERE NOT GOING TO WORK AND I DIDN'T WANT TO PUT MY…
Owner-reported narrative. 75,000 miles reported. Look up ODI 10763976 at NHTSA ↗
Owner report 10575058 · 2014-03-26 (March 26, 2014)
THE VEHICLE HAS TURNED OFF BY ITSELF WHILE DRIVING AT VARIOUS SPEEDS. ENGINE TURNS OFF, ALL ELECTRICAL POWER INCLUDING POWER STEERING AND BRAKE ASSIST SHUTS OFF - WHEN THIS HAPPENS VEHICLE BECOMES VERY DIFFICULT TO OPERATE. TO REGAIN POWER, VEHICLE MUST BE SWITCHED TO NEUTRAL, COME TO A COMPLETE STOP, AND KEY NEEDS TO BE CYCLED OFF AND BACK ON. DEALER, MERCEDES BENZ OF WESTMINSTER IN COLORADO HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM WITH A GREAT DEGREE OF CERTAINTY, ALTHOUGH THEY THINK IT MAY BE A DEFECTIVE IGNITION SWITCH. DEALER HAS CONT…
Owner-reported narrative. 23,000 miles reported. Look up ODI 10575058 at NHTSA ↗
Owner report 10651758 · 2014-10-31 (October 31, 2014)
I WAS DRIVING ON HIGHWAY ABOUT 50MPH WHEN VEHICLE SUDDENLY WOULD NOT SHIFT GEARS AND WOULD NOT ACCELERATE; ONLY THE ENGINE INCREASED RPMS. I TRIED TO MANUALLY SHIFT GEARS AND NUMBER ON THE INSTRUMENT CHANGES BUT THE TRANSMISSION WOULD NOT RESPOND. I WAS ABLE TO COAST OVER THE THE SHOULDER PLACED THE CAR IN PARK, SHUT OFF THE IGNITION AND RESTARTED THE CAR.NOW ALL WAS NORMAL. THEN A FEW WEEKS LATER THE SAME THING HAPPENED CAR WAS UNRESPONSIVE IN CHANGING GEARS IN AUTO MODE OR MANUAL MODE. AGAIN STOPPING AND RESTARTING CAR IT ACED NORMAL. FINALLY…
Owner-reported narrative. 64,000 miles reported. Look up ODI 10651758 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2003 | 2 |
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 1 |
| 2007 | 1 |
| 2008 | 1 |
| 2009 | 1 |
2002: 1; 2003: 2; 2004: 1; 2005: 1; 2006: 1; 2007: 1; 2008: 1; 2009: 1