2017 Mercedes-Benz E400 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
8 distinct recall campaigns
3,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 16 of 20 complaints (80.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 5.0% |
| Steering behavior | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 16 |
| Seats | 2 |
| Electrical System | 1 |
| Steering | 1 |
| Structure | 1 |
| Tires:Sidewall | 1 |
| Unknown Or Other | 1 |
Air Bags: 16; Seats: 2; Electrical System: 1; Steering: 1; Structure: 1; Tires:Sidewall: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 13 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 4 |
| 2023 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2017: 1; 2018: 2; 2019: 6; 2020: 4; 2021: 4; 2023: 1; 2025: 1; 2026: 1
Pattern summary
Air Bags leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11092301 · 2018-05-07 (May 7, 2018)
TAKATA AIRBAG DEFECT. I RECEIVED NOTICE OF RECALL FROM MB IN NOVEMBER, 2017, ALMOST 8 MONTHS AGO. DESPITE NUMEROUS FOLLOWUPS WITH BOTH MB AND THE DEALER, NEITHER MB OR THE MB DEALER CAN TELL ME WHEN THE PARTS WILL BE AVAILABLE TO CORRECT THIS SERIOUS SAFETY PROBLEM. PLEASE HELP BEFORE MY WIFE OR I OR OTHER PERSONS ARE INJURED OR WORSE. THE MB NOTICE STATES THAT THE AIRBAG MAY DEPLOY DUE TO INSUFFICIENT ELECTRICAL GROUNDING, AN ELECTROSTATIC DISCHARGE AND A BROKEN STEERING MODULE CLOCK SPRING, CAUSING INJURY AND RISK OF A CRASH.
Owner-reported narrative. 3,500 miles reported. Look up ODI 11092301 at NHTSA ↗