Mercedes-Benz CLA250 steering problems
17 complaint narratives mention steering terms.
Key facts
347 owner complaints analyzed
15 distinct recall campaigns
22,000 mi median reported failure mileage
Scope: 2012 to 2017 model years. Data snapshot: . 215 complaints include usable failure mileage.
Steering behavior evidence
17 of 347 complaints match this topic (4.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11323508 · 2020-05-06 (May 6, 2020)
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11323508 at NHTSA ↗
Owner report 10630432 · 2014-09-03 (September 3, 2014)
AS I WAS DRIVING ON THE HIGHWAY AROUND 65 MILES PER HOUR, THE VEHICLE'S CHECK ENGINE CAME UP AND SAID " INOPERATIVE, PRE SAFE INACTIVE" I FREAKED OUT. I WAS AT HIGHWAYS SPEEDS AND IT WAS INOPERATIVE. I NOTICED THAT THE POWER STEERING WAS AFFECTED AND THE VEHICLE WAS UNRESPONSIVE WHEN I ACCELERATED. THE ABS SYSTEM WAS DISABLED, I WAS SCARED EVEN TO BRAKE BECAUSE I KNOW THAT WHEN THE ABS SYSTEM IS DISABLED THE BRAKES CAN LOCK UP AND CAUSE AN ACCIDENT, INJURIES AND EVEN DEATH. I HAVE NOTICED THAT MANY CLA250 OWNERS HAVE THE SAME PROBLEM. *TR
Owner-reported narrative. 5,000 miles reported. Look up ODI 10630432 at NHTSA ↗
Owner report 10676575 · 2015-01-20 (January 20, 2015)
PURCHASE MY 2014 CLA 250 IN JANUARY 2014 FOR MY DAUGHTER. IN MAY MY DAUGHTER CALL AND SAID THE CAR JUST STOPPED RUNNING WHILE SHE WAS DRIVING IT. DIDN'T REALLY THINK ANYTHING OF IT BECAUSE SHE WAS A NEW DRIVER. ABOUT 3 WEEKS LATER SHE SAID IT DID THE SAME THING. AGAIN IN OCTOBER 2014 I WAS DRIVING THE CAR. DRIVING ABOUT 40MPH AND THE CAR JUST STOP MOVING. A MESSAGE OF INOPERATIVE CAME THE SCREEN. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE STEERING WAS VERY HARD TO TURN AND NOTHING WOULD WORK EXCEPT FOR THE BRAKES. IF YOU TURN THE C…
Owner-reported narrative. 8,100 miles reported. Look up ODI 10676575 at NHTSA ↗
Owner report 10724231 · 2015-06-09 (June 9, 2015)
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. WHILE ATTEMPTING TO REVERSE, THE STEERING WHEEL SEIZED. IN ADDITION, THE POWER STEERING MALFUNCTION, SEE MANUAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 11,000 miles reported. Look up ODI 10724231 at NHTSA ↗
Owner report 11180372 · 2019-02-15 (February 15, 2019)
SEE UPLOADED DOCUMENT PROTECTED AUTO ISSUES FOR FULL STORY. HENNESSY BUICK, MAZDA, GMC SOLD ME A CAR 8/18/2017 UNKNOWINGLY I DISCOVERED ON 2/5/2019 THAT IT HAD AN ILLEGAL CAN BLOCKER/SWITCH (MANIPULATES COMPUTER SYSTEMS IN CAR AND TAMPERS TRUE MILEAGE ON CAR) INSTALLED IN IGNITION SWITCH. AFTER OBTAINING EMISSIONS TEST 12/26/2018, SEVERAL CAR FAILURES BEGAN TO HAPPEN WHILE STATIONARY AT TESTING CENTER. WHILE IN MOTION THAT DAY, SEVERAL LIGHTS BEGAN TO STOP WORKING. IN JANUARY 2019, WHILE DRIVING THE POWER STEERING FAILED CAUSING ME TO BE UNS…
Owner-reported narrative. 44,000 miles reported. Look up ODI 11180372 at NHTSA ↗