2015 Mercedes-Benz CLA250 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
61 owner complaints analyzed
7 distinct recall campaigns
36,954 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 34 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 17 of 61 complaints (27.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 6 | 9.8% |
| Braking behavior | 5 | 8.2% |
| Engine operation | 3 | 4.9% |
| Electrical and battery issues | 3 | 4.9% |
| Steering behavior | 1 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 17 |
| Engine | 14 |
| Air Bags | 8 |
| Electrical System | 6 |
| Power Train | 6 |
| Structure:Body | 5 |
| Service Brakes | 4 |
| Visibility:Sun/Moon Roof Assembly | 4 |
Unknown Or Other: 17; Engine: 14; Air Bags: 8; Electrical System: 6; Power Train: 6; Structure:Body: 5; Service Brakes: 4; Visibility:Sun/Moon Roof Assembly: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 12 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 9; 25,000 to 49,999: 12; 50,000 to 74,999: 7; 75,000 to 99,999: 5; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (12). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 8 |
| 2019 | 3 |
| 2020 | 13 |
| 2021 | 8 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 10 |
| 2025 | 6 |
2015: 1; 2016: 2; 2017: 4; 2018: 8; 2019: 3; 2020: 13; 2021: 8; 2022: 2; 2023: 4; 2024: 10; 2025: 6
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 6 complaint narratives. Braking behavior appears in 5 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10926920 · 2016-11-28 (November 28, 2016)
A1 INCOMING EMAIL REQUEST: EMAIL FROM CONSUMER RE 2015 MERCEDES BENZ CLA250 4MATIC TRANSMISSION ISSUES, MERCEDES BENZ WILL NOT ADDRESSED THE ISSUE. *SMD THE CONSUMER STATED THE VEHICLE JERKED VIOLENTLY WHEN DOWN SHIFTING FROM 1ST THROUGH 4TH GEAR IN BOTH DRIVE AND REVERSE. ADDITIONALLY, THE VEHICLE WOULD GET STUCK IN 2ND GEAR AND WOULD NOT SHIFT UP OR DOWN. THE PROBLEM WAS SPORADIC. MERCEDES BENZ INFORMED THE CONSUMER, IF THEY COULD NOT DUPLICATE THE ISSUE, THEY COULD NOT FIX IT.*JB UPDATED 01/03/17.*JB
Owner-reported narrative. Look up ODI 10926920 at NHTSA ↗
Owner report 11162487 · 2018-12-19 (December 19, 2018)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE SEAT BELT BECAME TOO TIGHT AROUND THE CONTACT'S WAIST. IT WAS DIFFICULT TO MOVE THE CONTACT'S WAIST AND THIGHS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ FORT WORTH [phone removed], LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILLURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE…
Owner-reported narrative. 24,000 miles reported. Look up ODI 11162487 at NHTSA ↗
Owner report 11057296 · 2017-12-29 (December 29, 2017)
IMMEDIATELY AFTER ENTERING A FREEWAY FROM AN ON-RAMP AT APPROXIMATELY 60MPH, WARNING CHIMES FOR COLLISION INDICATOR DEACTIVATED CAME ON, AUTO-DAMPENING OF ENGINE SPEED OCCURRED, AND AUTO-BRAKING OCCURRED. NO VEHICLES WERE DIRECTLY IN FRONT OF VEHICLE, NOR NEAR ENOUGH TO SIDE OR REAR CAUSE PROXIMITY SENSORS TO ACTIVATE. THE ONLY REMEDY FOR THIS WAS TO LIMP TO THE SIDE OF THE ROAD (IN RUSH HOUR TRAFFIC), TURN OFF CAR, AND THEN TURN BACK ON. ALL INDICATORS AND WARNINGS WERE CLEARED UPON RESTARTING VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED…
Owner-reported narrative. 39,000 miles reported. Look up ODI 11057296 at NHTSA ↗
Owner report 11060894 · 2018-01-06 (January 6, 2018)
CAR TAKEN TO MERCEDES BENZ SERVICE DEPARTMENT ON 1/3/2018 FOR COLLISION ASSIST SYSTEM FAILURE ON 12/30/2017 CAUSING CAR TO LOSE POWER, COLLISION ASSIST SYSTEM WARNING ALERT, AUTO BRAKING (ALL AT HIGHWAY SPEED WHILE ENTERING HIGHWAY FROM ON-RAMP). ONLY SOLUTION WAS TO LIMP TO SIDE OF FREEWAY AND TURN OFF CAR, THEN RESTART. ALL WARNINGS CLEARED, CAR RETURNED TO NORMAL STATE. ABLE TO DRIVE. OCCURRED TWICE BEFORE (12/22/2017 AND 12/23/2017). AFTER RECEIVING CAR BACK FROM MERCEDES BENZ SERVICE DEPARTMENT, REPORTED ISSUE WAS CA SENSOR WAS LOOSE IN IT…
Owner-reported narrative. 36,107 miles reported. Look up ODI 11060894 at NHTSA ↗
Owner report 11589101 · 2024-05-16 (May 16, 2024)
I HAVE 2 MECEDES WITH THE SAME ISSUE PER MERCEDES BENZ OF USA INSPECTION CAUSING ENGINE LIGHT TO BE TRIGGERED PER DIAGNOSIS TESTING RAN ON BOTH CARS. 2015 VIN [XXX] GLA 250 4 MATIC 2016 VIN [XXX] CLA 250 MATIC I WAS TOLD BY A MERCEDES SERVICES ADVISOR THAT BOTH CARS HAVE THE SAME ENGINE FOR A 2015GLA AND A 2016 CLA - BOTH Due to both cars stalling in traffic on multiple time when driving I took both to the shop to run further testing to discover both had the same engine light trigger which is the CRANKSHAFT (AKA) OIL SEPERATOR (AKA)INTAKE TU…
Owner-reported narrative. Look up ODI 11589101 at NHTSA ↗
Owner report 11353735 · 2020-09-08 (September 8, 2020)
THE COMMAND UNIT REBOOTS EVERY 2 MINUTES WITH THE CAR ON OR OFF. IT KILLS THE BATTERY. THIS IS A SAFETY ISSUE AS THE BATTERY DISCHARGES. WE HAVE SEEN DOZENS OF CUSTOMER COMPLAINTS ONLINE. MERCEDES CHARGED 157.00 AND WANTS ANOTHER 500--600 FOR DIAGNOSTICS. THE CAR HAS 52,000 MILES AND JUST WENT OUT OF WARRANTY.
Owner-reported narrative. Look up ODI 11353735 at NHTSA ↗
Owner report 11443577 · 2021-12-13 (December 13, 2021)
I noticed for the last several weeks my car sometimes hesitates when I start the engine. I hadn't looked into it and wasn't sure what it could be because I changed my battery less than 2 years ago. I hoped it was a fluke or do to the increasing cold weather. Also the car occasionally shudders and hesitates when I increase and decrease speed and one or two the radio shut off on it's own. This morning, the automatic windshield wipers came on even though it was not raining and my windshield was not wet. This lasted for a few minutes before it sto…
Owner-reported narrative. Look up ODI 11443577 at NHTSA ↗
Owner report 11343136 · 2020-08-04 (August 4, 2020)
ML 250 BLU TECH DIESEL. 55,000 MILES. VEHICLE HAD BEEN PREVIOUSLY MAINTAINED ONLY BY MERCEDES BENZ AND EVERY RECOMMENDED SERVICE HAD BEEN COMPLETED TIMELY BY ONLY MERCEDES BENZ. 1 MONTH OUT OF WARRANTY AND THE CAR WAS INSPECTED BY MERCEDES 30 DAYS PRIOR AND GIVEN A CLEAN BILL OF HEALTH. NO WARNING LIGHTS EVER CAME ON PRIOR TO OR DURING THE INCIDENT. THIS COMPLAINT IS VERY SIMILAR TO ANOTHER ON YOUR WEBSITE ALSO INVOLVING THE SAME PARTS. VEHICLE WAS COMPLETELY STOPPED AT A MAJOR 4 WAY INTERSECTION. WHEN I TRIED TO MAKE A LEFT TURN A HORRIBL…
Owner-reported narrative. 55,000 miles reported. Look up ODI 11343136 at NHTSA ↗