Mercedes-Benz CLA 250 electrical problems
10 complaint narratives mention electrical terms.
Key facts
99 owner complaints analyzed
19 distinct recall campaigns
20,460 mi median reported failure mileage
Scope: 2018 to 2025 model years. Data snapshot: . 19 complaints include usable failure mileage.
Electrical and battery issues evidence
10 of 99 complaints match this topic (10.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11143405 · 2018-10-27 (October 27, 2018)
I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SECOND LINE SAID 'DO NOT SHIFT GEARS' AND THE LAST LINE SAID 'CONTACT DEALER'. I WAS ABLE TO PULL MY CAR OVER TO THE FAR LEFT HAND SIDE OF TRAFFIC. I TURNED OFF MY CAR AND TURNED IT BACK ON AND IT STARTED WITH NO ISSUES. SINCE THIS INCIDENT THOUGH, I H…
Owner-reported narrative. 3,274 miles reported. Look up ODI 11143405 at NHTSA ↗
Owner report 11415295 · 2021-05-05 (May 5, 2021)
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30096, [phone removed]) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD N…
Owner-reported narrative. Look up ODI 11415295 at NHTSA ↗
Owner report 11697599 · 2025-11-05 (November 5, 2025)
The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving and turning the steering wheel to the left, there was an abnormal clicking sound coming from the vehicle. Additionally, the electrical features on the steering wheel failed to operate as needed. The contact stated that several days later, the same failure returned with air bag and a "Front Left Malfunction - Service Required" message displayed on the instrument panel. The contact spoke to her mechanically inclined brother and was informed that the failure was li…
Owner-reported narrative. Look up ODI 11697599 at NHTSA ↗
Owner report 11699248 · 2025-11-13 (November 13, 2025)
I have sent the below email over 100 times to Mercedes To whom it may concern, I am writing regarding the purchase of a CLA250 4matic in December. I had a 120 point inspection done that did not show any issues with this car. As I was driving down a dark road around 1 am, my life was thrown in danger as the command shaft shut off and I could not see the dashboard or any lights in the vehicle. I was alone and on a dark road. After sitting for 15 minutes, I was able to get a light to come on and drove to my destination. On my way home, the ligh…
Owner-reported narrative. Look up ODI 11699248 at NHTSA ↗
Owner report 11204701 · 2019-04-30 (April 30, 2019)
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MERCEDES-BENZ (5601 BRYANT IRVIN RD, FORT WORTH, TX 76132, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED NEW WIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 600.
Owner-reported narrative. 600 miles reported. Look up ODI 11204701 at NHTSA ↗