Mercedes Benz C350 steering problems
56 complaint narratives mention steering terms.
Key facts
238 owner complaints analyzed
12 distinct recall campaigns
69,452 mi median reported failure mileage
Scope: 2006 to 2009 model years. Data snapshot: . 159 complaints include usable failure mileage.
Steering behavior evidence
56 of 238 complaints match this topic (23.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11065782 · 2018-01-30 (January 30, 2018)
EIS AND ESL GO BAD, CAR WILL NOT START DUE TO STEERING WHEEL LOCKING.
Owner-reported narrative. 102,000 miles reported. Look up ODI 11065782 at NHTSA ↗
Owner report 10524932 · 2013-07-15 (July 15, 2013)
MERCEDES C350 2008 52,000 MILES.CAR SUDDENLY WOULD NOT START. LIGHTS WORKED, CONSOLE SCREEN CAME ON, NAVIGATION SCREEN POPPED UP. IT WASN'T BATTERY,NOT BOTH CAR KEYS.CANNOT GET OUT OF PARK,STEERING WHEEL LOCKED. HAD TO TOW TO NEAREST DEALERSHIP 70 MILES AWAY. BAD STEERING WHEEL LOCK (ICM)IGNITION CONTROL REPLACEMENT COST $1500. MECHANIC PRIOR LOOKED AND TRIED ORDERING PART. WOULDN'T SELL IT TO HIM BECAUSE IT WAS SUPPOSABLE A RECALLED PART!? DEALERSHIP SAID NO RECALL OR WARRANTY, OUT OF POCKET. THEN WHEN INFORMED REPAIR DONE, I WAS TOLD COMMAND…
Owner-reported narrative. 52,000 miles reported. Look up ODI 10524932 at NHTSA ↗
Owner report 10551531 · 2013-11-08 (November 8, 2013)
IN THE C300 AND C350 MODELS, THERE HAS BEEN AN ON-GOING ISSUE WITH STEERING WHEEL LOCKS. MERCEDES BENZ HAS DONE NOTHING TO CORRECT THIS OR CHANGE THE PART THAT HAVE BEEN FAULTY, DUE TO THIS PROBLEM THIS CAN LEAVE AN INDIVIDUAL STRANDED WITH OUT ANY WARNING AS IT JUST HAPPENS OUT OF NO WHERE. MY VEHICLE IS UP TO DATE ON ALL IT'S MAINTENANCE, AND OUT OF NO WHERE IT JUST WOULDN'T START AND IT WASN'T THE BATTERY IT WAS THE STEERING WHEEL LOCK (PART #2019005912). THIS IS UNACCEPTABLE AS IT'S BEEN A PROBLEM FOR MANY YEARS ONT EH C300 AND C350 MODE…
Owner-reported narrative. 60,000 miles reported. Look up ODI 10551531 at NHTSA ↗
Owner report 10559997 · 2014-01-15 (January 15, 2014)
WHEN THE KEY WAS PLACED IN THE IGNITION, THE KEY WAS NOT RECOGNIZED. THE CAR WOULD NOT START AND THE STEERING WHEEL REMAINED LOCKED. A MESSAGE ON THE DASH ADVISED TO REMOVE THE KEY. THIS WAS NOT A BATTERY ISSUE. THE LIGHTS, RADIO AND CAR LOCKS WORKED FINE. THE CAR HAS BEEN TOWED TO THE DEALERSHIP AND I AM WAITING FOR THE OUTCOME. IT IS INTERESTING THAT THE TOW COMPANY THAT PICKED UP MY VEHICLE ADVISED ME THAT THEY HAD TOWED APPROXIMATELY 30 MERCEDES IN THE LAST 2 WEEK AND THAT APPROXIMATELY 20 OF THEM WERE EXPERIENCING THE SAME COMPLAINTS.…
Owner-reported narrative. 69,500 miles reported. Look up ODI 10559997 at NHTSA ↗
Owner report 10626670 · 2014-08-20 (August 20, 2014)
ENTER THE CAR AND PUT THE KEY IN. ALL I CAN HEAR WAS LITTLE TICKING SOUND CAME FROM THE STEERING WHEEL AFTER PUTTING THE FOB KEY IN. THE BATTER HAS BEEN CHECKED AND IS OK. SHIFTER WON'T MOVE, THE STEERING WHEEL DOESN'T COME OUT OF ITS LOCK AND THE CAR WON'T START. CONSOLE AND RADIO TURNS ON AND CAR LOCKS/UNLOCKS.THERE ARE MANY OTHERS WITH THESE COMPLAINTS FOR THE SAME YEAR CAR IN THE SAME CLASS BUT NO RECALL HAS BEEN ISSUED. MERCEDES BENZ NEEDS TO COVER THESE PARTS AND REPAIR BECAUSE IT IS SUCH A CATASTROPHIC FAILURE THAT HAS NOTHING TO DO WITH…
Owner-reported narrative. 42,000 miles reported. Look up ODI 10626670 at NHTSA ↗