Mercedes-Benz C 300 problems and owner complaints

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10981577 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF EL CAJON LOCATED AT 875 EL CAJON BLVD, EL CAJON, CA 92020; [phone removed]) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER OF 201…

Owner-reported narrative. Look up ODI 10992424 at NHTSA ↗

11 MONTHS OLD CAR AND AROUND 3,000 MILES - CHECK BRAKE PAD WARNING WENT OFF. WILL TAKE THE CAR TO THE DEALER TO FIX THE ISSUE.

Owner-reported narrative. 3,000 miles reported. Look up ODI 11055855 at NHTSA ↗

ON 7/30/18 I WAS STRANDED IN THE MIDDLE OF THE STREET AFTER THE COOLANT MALFUNCTION LIGHT CAME ON. THE CAR BEGAN OVERHEATING, AND THERE WAS NO AC. I WAITED FOR ROADSIDE ASSISTANCE MORE THAN 3 HOURS. I WAS INFORMED OF THE INCORRECT POSITIONING OF THE ALTERNATOR FROM MANUFACTURING, WHICH RESULTED IN MULTIPLE LIGHTS ON CLUSTER. THEY FOUND THE ENGINE BELT FELL OFF & REPLACED THE V-BELT. THEY PERFORMED LI13.22-P-060187, AND RELEASED STRESS OF ALTERNATOR AND CORRECTED TORQUE. THEY ALSO WORKED ON A CAMPAIGN/RECALL (#2018070005) I HAD NOT BEEN INFORMED…

Owner-reported narrative. Look up ODI 11203356 at NHTSA ↗

STEERING WHEEL MALFUNCTION. CAR PARKED AT GARAGE AND WHEN I WENT TO START I GOT THE MALFUNCTION MESSAGE AND THE STEERING WHEEL WOULD NOT TURN. I CALLED MERCEDES AND THEY WILL TOW THE CAR TOMORROW. FOR A BRAND NEW 2017 MERCEDES THIS IS UNACCEPTABLE.

Owner-reported narrative. Look up ODI 11055406 at NHTSA ↗

SINCE I BOUGHT IN FEBRUARY 2017 BRAND NEW 2017 MERCEDES BENZ C300 CONVERTIBLE IN ONE YEAR OF OWNERSHIP I HAD TO BRING MY CAR SEVERAL TIMES FOR SERVICES LIKE, THE CONVERTIBLE TOP WOULD NOT WORK, THE MIRRORS WOULD NOT FOLD, THE STEERING WHEEL WOULD NOT ADJUST, ELECTRONICAL ISSUES LIKE CONNECTING MY CELL PHONE TO THE CAR. ( I HAD THE TOP GOT REPLACED ONLY AFTER COUPLE OF MONTHS AFTER I PURCHASED THE CAR.) TODAY APRIL 27 2018 I COULD NOT START THE CAR IN THE MORNING TO GO TO WORK, THE DISPLAY WAS SHOWING THE KEY IS NOT DETECTED( HAD TO EXIT THE C…

Owner-reported narrative. Look up ODI 11090429 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE THE HEATER WAS ACTIVATED, THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VENTS INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE FUEL ODOR ONLY OCCURRED DURING THE WINTER. THE CONTACT ALSO STATED THAT THE FUEL TANK HOSE CLIP THAT GOES TO THE ENGINE BECAME LOOSE AND CAUSE THE FUEL ODOR TO PENETRATE INSIDE THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MI…

Owner-reported narrative. 55,000 miles reported. Look up ODI 11383821 at NHTSA ↗

GAS LEAKING IS COMMON ISSUE AND WHEN TURNING CAR ON THERE IS A GAS SMELL. WHEN TURNING HEAT ON THERE IS A GAS SMELL. MERCEDES BENZ SAID THERE IS A LOT OF ISSUES WITH THE CLAMPS. IT IS A COMMON ISSUE. CAN CAUSE FIRE.

Owner-reported narrative. Look up ODI 11395633 at NHTSA ↗

THE 2017 MERCEDES-BENZ C300 VEHICLE SUFFERED A COMPLETE LOSS OF POWER/ELECTRICS WHILE IN MOTION AT SPEED AND IN TRAFFIC, CAUSING THE VEHICLE TO UNEXPECTEDLY STOP ON TWO SEPARATE OCCASIONS. THE LOSS OF ALL ELECTRICAL SUPPLY LEAVES THE VEHICLE IMMOBILE, WITHOUT WARNING INDICATORS AND CANNOT BE MOVED. THE FIRST INCIDENT WAS AROUND 5PM IN A BUSY ROAD JUNCTION IN THE DARK, WITH LIMITED LIGHTING. AS THE VEHICLE IS BLACK COLORED IT IT IS DIFFICULT TO SEE IN THESE CIRCUMSTANCES. THE SECOND INCIDENT WAS AT ANOTHER BUSY ROAD JUNCTION IN HEAVY TRAFFIC, AT…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11282140 at NHTSA ↗

WHEN THE CAR IS IN THE A FEATURE, WHERE IT TURNS ON AND OFF WHEN NOT IN MOTION, IT GETS STUCK IN THAT MODE AS IF A MAGNET IS HOLDING IT IN THAT POSITION. IT WILL NOT MOVE, IT STALLS. I TURN IT OFF AND TURN IT BACK ON AND SOMETIMES IT STILL WILL NOT MOVE, SOMETIMES, IT WILL NOT TURN BACK ON. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. ONCE, I PULLED TO THE SIDE OF MY MAILBOX TO PICK UP MAIL, AND ANOTHER OCCASION I PULLED INTO MY GARAGE, AND IT STOPPED, AND WOULD NOT TURN ON. THIS IS VERY DANGEROUS, I WOULD HATE TO BE IN TRAFFIC, RAILWAY CR…

Owner-reported narrative. 36,000 miles reported. Look up ODI 11402743 at NHTSA ↗

The contact owns a 2017 Mercedes-Benz C300. The contact stated that while at a stop light the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the battery cable needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that an update to the powertrain software was needed, and the transmission pump needed to be replaced. The vehicle was repaired but the failure persis…

Owner-reported narrative. 80,000 miles reported. Look up ODI 11580064 at NHTSA ↗

The contact owns a 2018 Mercedes-Benz C300. While driving at various speeds, the contact could hear an abnormal sound from the transmission. The vehicle was taken to a local independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a local dealer for diagnosis, but the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

Owner-reported narrative. 57,000 miles reported. Look up ODI 11610269 at NHTSA ↗