Mercedes-Benz B 250E problems and owner complaints

At 23,596 total vehicle mileage, the electric drive motor failed while driving. This occurred two days and less than 50 miles after having an annual service performed at an authorized Mercedes Benz dealership. Failure resulted in sudden loss of power alternating with full torque power at any throttle position making the car uncontrollable and hazardous to the occupants and other cars/occupants on the road. No warning indicators, vibrations, or unusual sounds noticed prior to failure. Problem confirmed at the dealership that drive motor had …

Owner-reported narrative. Look up ODI 11547557 at NHTSA ↗

My car just stalled and was not able to move on the highway exit which caused a high risk for the safety of passengers and the safety of others. The car has been towed to a Mercedes Dealer in West Covina, California. and they indicate that the coolant leaked into the drive motor and caused the car to stop. Prior to this car stall, there was no warning lamp, messages, or other symptoms of the problem prior to the failure. After the car stalls on the street, a failure message appeared asking to send the car to the shop.

Owner-reported narrative. Look up ODI 11553101 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ B250E. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BATTERY LIGHT FLASHED AS THE VEHICLE BEGAN TO LOSE POWER. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO COAST THE VEHICLE TO HER HOME. THE NEXT DAY, MULTIPLE ATTEMPTS WERE MADE TO START THE VEHICLE AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE DRIVE E…

Owner-reported narrative. 36,700 miles reported. Look up ODI 11403060 at NHTSA ↗

Glad to have found this group on Facebook: https://www.facebook.com/groups/bclasselectric?sorting_setting=TOP_POSTS Here's my situation with my B-250e 2017 model with 38,000 miles. Bought from a used car dealership in California. Took it to Mercedes-Benz of South Bay. First, they had it for 2 months and could not diagnose the problem with the error messages. This is when it was still drivable. They escalated to MB USA and Germany. Finally, Germany told them what to do to remove the alert and it worked fine. I drove it for 80 miles and now the …

Owner-reported narrative. Look up ODI 11467661 at NHTSA ↗

When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage even though the transmission was engaged. The vehicle was towed to the nearness Mercedes Benz dealership in Littleton, where they diagnosed the problem simply as a "failed electric drive". They could offer no explanation as to why the drive failed, b…

Owner-reported narrative. 16,000 miles reported. Look up ODI 11468355 at NHTSA ↗

The contact owns a 2017 Mercedes-Benz B250E. The contact stated that while reversing from the garage at 3–5 MPH, the contact depressed the park button. The vehicle attempted to go into the park position. There was an abnormal noise detected. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the transmission fluid needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at low speeds, the vehicle went into lock mode. The vehicle was taken back to the s…

Owner-reported narrative. 27,000 miles reported. Look up ODI 11585036 at NHTSA ↗

Subject: Urgent Safety Concern – Immediate Attention Required Dear To Whom it may Concern, I am writing to urgently express serious safety concerns with the vehicle I recently [purchased/test drove/had serviced]. Seat Belt Malfunction: The children’s seat belts are not retracting properly, posing a significant safety risk. Braking Issues: Despite being told the brakes are at 90%, they feel like they are grinding metal. This is highly concerning. Alignment Problem: The vehicle is veering aggressively to the right during normal driving, whic…

Owner-reported narrative. Look up ODI 11694260 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ B250. WHILE DRIVING 65 MPH AND ACCELERATING, THE BRAKES WERE APPLIED BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL IRKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401), BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11048875 at NHTSA ↗

Complaint submitted to Transport Canada: “The Eco Start function on the Mercedes Benz B250 does not work and so intermittently shuts off the car without warning. Very very dangerous. When stopped at a stop light, unless the eco smart button is turned off the car engine will suddenly shut off. Red text appears in the display above steering wheel stating gear shift error contact dealership. I contacted Mercedes Benz Canada who told me that they would not be liable for the repair. We have researched whether the function can be disabled. There does…

Owner-reported narrative. Look up ODI 11627103 at NHTSA ↗

On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the light for the off ramp a warning light indicator appeared stating Coolant Low. I found this odd as I was unaware of Electric Vehicles using Coolant. I clicked the OK button on the steering wheel and the message was acknowledged and disappeared from the screen. When the Light changed to green I proceeded to turn towards my office. At the next traffic light a new message popped up stating see service agent before starting your c…

Owner-reported narrative. Look up ODI 11633846 at NHTSA ↗