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U.S. public vehicle records

Mci D45CRTLE recalls by model year

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2019 to 2025 model years. Data snapshot: . 0 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2019
1
2020
2
2021
3
2022
2
2023
1
2024
1
2025
1
Recall campaigns data
CategoryCount
20191
20202
20213
20222
20231
20241
20251

2019: 1; 2020: 2; 2021: 3; 2022: 2; 2023: 1; 2024: 1; 2025: 1

Year-by-year records

Mci D45CRTLE model-year comparison
Model yearComplaintsRecallsChange in recalls
201901Not available
202002+1
202103+1
202202-1
202301-1
2024010
2025010

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V240000 · Equipment:Mechanical:Carrier/Rack

Reported: 2023-04-05 (April 5, 2023) · Model years: 2019, 2020, 2021

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Remedy: MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

NHTSA campaign record ↗
21V971000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail

Reported: 2021-12-15 (December 15, 2021) · Model years: 2020, 2021, 2022

Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.

NHTSA campaign record ↗
24V073000 · Equipment Adaptive/Mobility:Wheelchair Lift/Ramp

Reported: 2024-02-07 (February 7, 2024) · Model years: 2021, 2022, 2023, 2024

Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

NHTSA campaign record ↗
25V457000 · Equipment:Other:Labels

Reported: 2025-07-08 (July 8, 2025) · Model years: 2025

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy: MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

NHTSA campaign record ↗