Mci D4505 recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
41 distinct recall campaigns
34,000 mi median reported failure mileage
Scope: 2000 to 2022 model years. Data snapshot: . 1 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 10 |
| 2007 | 10 |
| 2008 | 9 |
| 2009 | 9 |
| 2010 | 10 |
| 2011 | 8 |
| 2012 | 8 |
| 2013 | 6 |
| 2014 | 7 |
| 2015 | 8 |
| 2016 | 4 |
| 2017 | 5 |
| 2018 | 7 |
| 2019 | 8 |
| 2020 | 7 |
| 2021 | 2 |
| 2022 | 1 |
2006: 10; 2007: 10; 2008: 9; 2009: 9; 2010: 10; 2011: 8; 2012: 8; 2013: 6; 2014: 7; 2015: 8; 2016: 4; 2017: 5; 2018: 7; 2019: 8; 2020: 7; 2021: 2; 2022: 1
Year-by-year records
Recall history
41 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
06V140000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2006-04-27 (April 27, 2006) · Model years: 2000, 2001, 2002, 2003, 2004, 2005, 2006
ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES, THE TURBOCHARGER COMPRESSORS CAN FAIL.
Consequence: A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
Remedy: DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REMEDY THESE MOTOR COACHES. THE ENGINES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR MOTOR COACH AT 866-624-2622.
NHTSA campaign record ↗08V603000 · Equipment
Reported: 2008-11-21 (November 21, 2008) · Model years: 2002, 2003, 2004, 2005, 2006, 2007, 2008
MCI IS RECALLING 1,893 MY 2002-2008 D MODEL AND MY 2001-2008 E AND J4500 MOTOR COACHES EQUIPPED WITH ZF TRANSMISSIONS. THERE IS A POTENTIAL FOR THE SHIFT SELECTOR TO MALFUNCTION AS A RESULT OF A CELL PHONE OR RADIO BEING PLACED IN CLOSE PROXIMITY TO THE SHIFTER CONTROL PAD.
Consequence: WHEN THIS HAPPENS, THE SHIFT SELECTOR MAY MOVE INTO REVERSE WITHOUT DRIVER KNOWLEDGE INCREASING THE RISK OF A CRASH.
Remedy: MCI IS WORKING WITH ZF AND HAS CREATED A SOFTWARE UPDATE THAT PROTECTS AGAINST THE POTENTIAL FOR TRANSIENT ANALOG OR DIGITAL SIGNAL INTERFERENCE. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. .OWNERS MAY CONTACT MCI AT 1-800-333-0371 AND ZF AT 1-734-416-6200.
NHTSA campaign record ↗09V446000 · Electrical System:Alternator/Generator/Regulator
Reported: 2009-11-18 (November 18, 2009) · Model years: 2005, 2006, 2007, 2008, 2009
MCI IS RECALLING CERTAIN MODEL YEAR 2005-2008 D4000, MODEL YEAR 2005-2009 D4500 AND D4505 TRANSIT BUSES, EQUIPPED WITH CATERPILLAR C13 ENGINE AND 50DN ALTERNATOR. THE ALTERNATOR CABLE MAY BECOME LOOSE WITHIN THE CABLE CLAMP, WHICH COULD RESULT IN CHAFING OF THE ALTERNATOR CABLE AND POSSIBLE ARCING OF THE CABLE WIRES.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE ALTERNATOR CABLE CLAMP AND RELATED HARDWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2009. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗10V087000 · Equipment Adaptive/Mobility
Reported: 2010-03-09 (March 9, 2010) · Model years: 2005, 2006, 2007
MCI IS RECALLING CERTAIN MODEL YEAR 2000-2009 D4000, MODEL YEAR 2001-2010 D4500 AND MODEL YEAR 2005-2007 D4505 COACHES EQUIPPED WITH RICON WHEELCHAIR LIFT (WCL) AND A CASSETTE-TYPE WCL COMPARTMENT DOOR. THE WHEELCHAIR LIFT MAY BECOME DISENGAGED FROM A LOCKED POSITION AND SLIDE UNRESTRAINED ON ITS ROLLERS IN THE STORAGE STRUCTURE, POTENTIALLY BREAKING THROUGH THE CASSETTE DOOR AND EXTENDING BEYOND THE OUTSIDE OF THE DOOR WHEN THE COACH IS IN MOTION, PARTICULARLY WHEN THE COACH IS MAKING A LEFT TURN.
Consequence: IF THE COACH IS IN MOTION, POTENTIAL INJURY TO PERSONS AND/OR DAMAGE TO OTHER VEHICLES OR PROPERTY COULD OCCUR.
Remedy: MCI WILL PROVIDE PARTS AND LABOR TO INSTALL FREE OF CHARGE TO CUSTOMERS, A RICON DESIGNED RETROFIT KIT THAT INCLUDES A SPRING LOADED LOCK MECHANISM. THE SAFETY RECALL BEGAN ON MARCH 31, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE LINE AT 1-800-241-2947.
NHTSA campaign record ↗13V498000 · Electrical System
Reported: 2013-10-17 (October 17, 2013) · Model years: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
NHTSA campaign record ↗25V853000 · Visibility:Glass, Side/Rear | Structure:Body:Door
Reported: 2025-12-10 (December 10, 2025) · Model years: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA campaign record ↗06V480000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2006-12-15 (December 15, 2006) · Model years: 2006, 2007
ON CERTAIN D SERIES MOTOR COACHES, THERE COULD BE A POSSIBLE INTERFERENCE BETWEEN THE DRIVE SHAFT MOUNTING HARDWARE AND THE TAG AXLE STRUCTURE.
Consequence: THE BEARING CAP BOLTS COULD SHEAR, FREEING THE BEARINGS, AND POSSIBLY RELEASING THE DRIVE SHAFT, INCREASING THE RISK OF A CRASH.
Remedy: SHIMS WILL BE INSTALLED ABOVE THE TAG AXLE AIR SPRING MOUNTING BRACKETS TO LIMIT THE SUSPENSION TRAVEL. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
NHTSA campaign record ↗08V386000 · Visibility:Glass, Side/Rear
Reported: 2008-08-06 (August 6, 2008) · Model years: 2006, 2007
MCI IS RECALLING 185 MY 2006-2007 D4005 AND D4505 MOTOR COACHES EQUIPPED WITH DURA SIDE BODY EGRESS WINDOWS. THESE COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, 'BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.' THE WINDOWS WERE PRODUCED WITH INCONSISTENT PRIMING ON THE PRIMARY AND SECONDARY BOND LINES.
Consequence: THE PURPOSE OF THIS STANDARD IS TO MINIMIZE THE LIKELIHOOD OF OCCUPANTS BEING THROWN FROM THE BUS AND TO PROVIDE A MEANS OF READILY ACCESSIBLE EMERGENCY EGRESS.
Remedy: MCI WILL NOTIFY OWNERS INSTRUCTING THEM TO INSPECT THE WINDOWS FOR SIGNS OF WATER LEAK, WIND NOISE, OR VISIBLE PARTIAL DE-BONDING. WINDOWS SHOWING THESE SIGNS WILL BE REPLACED FREE OF CHARGE BY DURA (PLEASE SEE 07E042). THE RECALL BEGAN ON AUGUST 27, 2007. OWNERS CAN CONTACT DURA AT 1-248-844-1615 OR MCI AT 1-800-241-2947.
NHTSA campaign record ↗09V041000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2009-02-03 (February 3, 2009) · Model years: 2006, 2007, 2008
MCI IS RECALLING 103 MY 2005-2008 D4500 AND D4505 COACHES EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES AND A ZF TRANSMISSION. CUSTOMERS MAY EXPERIENCE A POSSIBLE INTERFERENCE BETWEEN THE DRIVE SHAFT U-JOINT BEARING CAP BOLTS AND THE TAG AXLE CENTER BEAM ASSEMBLY.
Consequence: INTERFERENCE BETWEEN THE BEARING CAP BOLTS AND THE AXLE CENTER BEAM ASSEMBLY COULD CAUSE THE BEARING CAP BOLTS TO SHEAR, FREEING THE BEARINGS AND POSSIBLY RELEASING THE DRIVE SHAFT, INCREASING THE RISK OF VEHICLE DAMAGE OR A CRASH.
Remedy: DEALERS WILL INSTALL A TAG AXLE SUSPENSION SPACER KIT AND AN SPL250 DRIVESHAFT RETROFIT KIT TO LIMIT THE SUSPENSION TRAVEL AND REDUCE THE SWING DIAMETER OF THE DRIVESHAFT THEREBY INCREASING THE CLEARANCE AND ELIMINATING ANY POSSIBLE INTERFERENCE. THE RECALL BEGAN ON FEBRUARY 25, 2009. OWNERS MAY CONTACT MCI AT 1800-241-2947.
NHTSA campaign record ↗14V335000 · Power Train:Driveline:Driveshaft
Reported: 2014-06-18 (June 18, 2014) · Model years: 2006, 2008
Motor Coach Industries (MCI) is recalling certain model year 1993-1995 102DL3 motor coaches manufactured November 1992 to January 1995, and 2006 and 2008 D4505 motor coaches manufactured June 2005 to April 2008. The affected buses are equipped with a driveshaft with a compressed length of 30 inches or less, a steerable trailing axle equipped with a system that changes the tag axle caster when the vehicle is in reverse travel and no electronic stability control (ESC). In these vehicles, the driveshaft may detach from the transmission and escape its containment bracket.
Consequence: If the driveshaft escapes containment it can strike the trailing axle tie rod and components of the trailing axle locking system potentially causing the trailing axle steering and caster locking mechanisms to unlock. If this occurs, the driver may experience loss of steering control of the vehicle, increasing the risk of a vehicle crash.
Remedy: MCI will notify owners, and dealers will add a secondary drive shaft containment hoop forward of the tag axle support structure, free of charge. The recall began on August 7, 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 414.
NHTSA campaign record ↗09V432000 · Interior Lighting
Reported: 2009-11-03 (November 3, 2009) · Model years: 2007
MCI IS RECALLING CERTAIN MODEL YEAR 2002-2009 D SERIES COACHES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: MCI WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗11V524000 · Electronic Stability Control (Esc)
Reported: 2011-10-26 (October 26, 2011) · Model years: 2007, 2008, 2009, 2010, 2011, 2012
MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗08V063000 · Steering:Gear Box:Shaft Pitman
Reported: 2008-02-07 (February 7, 2008) · Model years: 2008
MOTOR COACH INDUSTRIES (MCI) IS RECALLING 24 MY 2008 D4505, D4500, D4000ISTV MOTOR COACHES EQUIPPED WITH TRW STEERING GEARS, MODELS TAS85. THESE STEERING GEARS CONTAIN POTENTIALLY DEFECTIVE SECTOR SHAFTS WITH AN INCORRECT GEAR TOOTH WHICH MAY INTERFERE WITH THE RACK-PISTON TEETH, RESULTING IN A STICKING OR BINDING CONDITION.
Consequence: THIS CONDITION HAS THE POTENTIAL TO CAUSE THE STEERING GEAR TO STALL AND RESTRICT THE STEERING TURNING ANGLE OF THE VEHICLE WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: MCI IS WORKING WITH TRW TO REPLACE THE DEFECTIVE STEERING GEAR (PLEASE SEE 07E101). THE RECALL BEGAN ON FEBRUARY 11, 2008. OWNERS MAY CONTACT TRW AT 1-765-429-1768 OR MCI AT 1-204-287-4982.
NHTSA campaign record ↗10V114000 · Equipment Adaptive/Mobility
Reported: 2010-03-24 (March 24, 2010) · Model years: 2008, 2009, 2010
MCI HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2009 D4000 AND MODEL YEAR 2008-2010 D4500 AND D4505 MOTOR COACHES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: MCI IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.
NHTSA campaign record ↗09V196000 · Steering
Reported: 2009-06-01 (June 1, 2009) · Model years: 2009
MCI IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 MOTOR COACHES, MODEL J4500 MANUFACTURED BETWEEN OCTOBER 2007 AND APRIL 2009; 2009 MOTOR COACHES MODELS D4000ISTV, D4005, D4500, AND D4505 MANUFACTURED BETWEEN JANUARY AND JULY 2009; 2010 D4500 COACHES MANUFACTURED BETWEEN DECEMBER 2008 AND APRIL 2009; 2009 E4500 COACHES MANUFACTURED BETWEEN JANUARY AND APRIL 2009; AND ONE 2003 E4500 COACH MANUFACTURED IN OCTOBER 2002. THESE VEHICLES MAY HAVE BEEN EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS) WHICH CAN DEVELOP INTERNAL FRICTION BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEER AS THE DRIVER TURNS THE STEERING WHEEL.
Consequence: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 10, 2009. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
NHTSA campaign record ↗09V200000 · Suspension:Rear:Shock Absorber
Reported: 2009-06-08 (June 8, 2009) · Model years: 2009
MCI IS RECALLING 29 MODEL YEAR 2009 D4505 MOTOR COACHES MANUFACTURED BETWEEN FEBRUARY AND APRIL 2009, EQUIPPED WITH KONI SHOCK ABSORBERS. WHEN THE COACH IS MOVING IN REAR-RISE MODE, THE TAG SUSPENSION AIR SPRINGS CAN GENERATE FORCE THAT EXCEEDS THE MAXIMUM ALLOWABLE TENSILE STRENGTH OF THE SHOCK ABSORBERS EXCEEDING THEIR DESIGN REBOUND LIMIT.
Consequence: THIS FAILURE COULD RESULT IN SEPARATION OF THE SHOCK ABSORBER FROM ITS MOUNTING, CAUSING INTERFERENCE BETWEEN THE UPPER PORTION OF THE SUSPENSION AND THE DRIVESHAFT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND WILL REPAIR THE COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 10, 2009. OWNERS MAY CONTACT MCI AT 1-847-285-2000.
NHTSA campaign record ↗09V350000 · Steering:Linkages:Tie Rod Assembly
Reported: 2009-09-09 (September 9, 2009) · Model years: 2009
MCI IS RECALLING MODEL YEAR 2009 D4500/4505 COACHES EQUIPPED WITH THE MERITOR FH 946 14,000 LB RATED STEERABLE TAG AXLE. DUE TO INSUFFICIENT CLAMPING FORCE OF THE CYLINDER LOCK PLATE, IT MAY MOVE FROM ITS NORMAL SET POSITION, WHICH IN TURN COULD RESULT IN THE TAG AXLE NOT AUTOMATICALLY LOCKING, OR LOCKING WITH THE WHEELS NOT IN A STRAIGHT AHEAD POSITION.
Consequence: IF THE TAG AXLE DOES NOT LOCK ABOVE 20 MPH, THERE IS A LOSS OF LATERAL FORCE CONTROL OF THE TAG AXLE THAT CAN AFFECT THE STEERING OF THE VEHICLE. ALSO DURING A TURN THE REAR OF THE VEHICLE WILL SWING FURTHER OUT IN THE OPPOSITE DIRECTION OF THE TURN AND COULD RESULT IN THE COACH STRIKING ANOTHER VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL PROVIDE REPLACEMENT CLAMPS THAT DO NOT HAVE PAINT ON THE CLAMPING SURFACES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2009. OWNERS MAY CONTACT MCI CUSTOMER SERVICE LINE AT 1-800-241-2947.
NHTSA campaign record ↗10V409000 · Seats
Reported: 2010-09-09 (September 9, 2010) · Model years: 2009, 2010
MCI IS RECALLING CERTAIN MODEL YEAR 2009-2010 D4005 AND D4505 MOTOR COACHES EQUIPPED WITH A NATIONAL SEATING COMPANY DRIVER'S SEAT CONTAINING A STABILUS BLOC-O-LIFT SHOCK. THE DRIVER'S SEAT SHOCK DAMPER MAY BREAK ALLOWING THE DRIVER'S SEAT TO UNEXPECTEDLY DROP TO THE FLOOR WITHOUT WARNING.
Consequence: IN THE EVENT THIS SHOULD OCCUR WHILE THE BUS IS IN OPERATION, THE DRIVER MAY LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE SEAT SHOCK AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗10V199000 · Power Train:Axle Assembly
Reported: 2010-05-11 (May 11, 2010) · Model years: 2010
MCI IS RECALLING CERTAIN MODEL YEAR 2010 D4000, D4005, D4500, D4505, E4500, AND J4500 MODEL MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2009 THROUGH MAY 2010, EQUIPPED WITH ARVINMERITOR FRONT AND TAG AXLE ASSEMBLIES. THE SUSPECT AXLES MAY HAVE HAD IMPROPER TORQUE APPLIED TO THE HUB/ROTOR/WHEEL ADAPTER BOLTS DURING THE ASSEMBLY PROCESS. REDUCED BOLT TORQUE COULD LEAD TO VIBRATION LOOSENING OF THE BOLT.
Consequence: THIS COULD RESULT IN A LOSS OF THE WHEEL POSSIBLY RESULTING IN A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTOR COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
NHTSA campaign record ↗11V016000 · Engine And Engine Cooling:Cooling System:Fan
Reported: 2011-01-12 (January 12, 2011) · Model years: 2010, 2011
MCI IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4500, D4505, AND D4000 MOTOR COACHES. THE AFFECTED PULLEY COVERS MAY LACK CERTAIN WELDS REQUIRED TO KEEP THE COVERS ATTACHED TO THE COACH STRUCTURE.
Consequence: THE COVER WILL EVENTUALLY FAIL AS A RESULT OF FATIGUE, AND THE COVER MAY BECOME DETACHED FROM THE COACH AND FALL AND STRIKE A PERSON OR OBJECT, RESULTING IN PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: MCI WILL INSPECT AND REPLACE AS NECESSARY THE IDLER PULLEY COVERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗11V548000 · Electrical System:Alternator/Generator/Regulator
Reported: 2011-11-10 (November 10, 2011) · Model years: 2010, 2011
MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4505 MOTOR COACHES MANUFACTURED FROM MAY 1, 2010, THROUGH SEPTEMBER 30, 2011. THESE VEHICLES WERE EQUIPPED WITH PENNTEX ALTERNATORS THAT, AS INSTALLED, MAY COLLECT MOISTURE AT THE POWER STUD. THIS MOISTURE MAY RESULT IN CORROSION BUILDUP AT AND AROUND THE POWER STUD BASE.
Consequence: THIS CORROSION MAY CREATE A SHORT CIRCUIT BETWEEN THE POWER STUD AND THE ALTERNATOR BODY, WHICH IN TURN COULD RESULT IN BURNING OF THE POWER STUD OR THE POWER CABLE END. THIS COULD INCREASE THE RISK OF A FIRE. ADDITIONALLY, THE VEHICLE BATTERY COULD DISCHARGE WHICH COULD CAUSE THE VEHICLE TO STALL.
Remedy: MCI WILL INSPECT AND MODIFY THE ALTERNATOR INSTALLATION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
NHTSA campaign record ↗12V250000 · Interior Lighting
Reported: 2012-05-31 (May 31, 2012) · Model years: 2010
MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 D4000, D4500 AND 2010 D4505 MOTOR COACHES EQUIPPED WITH LED LIGHTS INTERIOR LIGHTS AND POWERED BY EITHER A VANSCO OR IO MULTIPLEX SYSTEM. DUE TO EXCESSIVE POWER DRAW OF THE LED LIGHTS, HEAT MAY BUILD UP AT THE FUSE BLOCK AND CONNECTOR, CAUSING COMPONENTS TO MELT.
Consequence: IF THIS OCCURS, SURROUNDING MATERIAL MAY BE DAMAGED AND WILL BURN, INCREASING THE RISK OF A FIRE.
Remedy: MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL RE-DESIGNED WIRING, FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2012. OWNERS MAY CONTACT MCI AT 1-866-624-2622.
NHTSA campaign record ↗14V329000 · Interior Lighting | Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2014-06-16 (June 16, 2014) · Model years: 2010
Motor Coach Industries, Inc (MCI) is recalling certain model year 2009-2011 D4000 and D4500 and 2010 D4505 motor coaches equipped with LED lights interior lights powered by either a Vansco or IO multiplex system. Due to the excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing the components to melt.
Consequence: If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the fuse holders, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 388B. Note: This recall supersedes recall 12V-250. Motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
NHTSA campaign record ↗16V020000 · Seats
Reported: 2016-01-20 (January 20, 2016) · Model years: 2011, 2012, 2013, 2014, 2015, 2016
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
NHTSA campaign record ↗17V337000 · Engine And Engine Cooling:Exhaust System
Reported: 2017-05-24 (May 24, 2017) · Model years: 2011, 2012
Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
Consequence: If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
Remedy: MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.
NHTSA campaign record ↗18V309000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Engine And Engine Cooling:Exhaust System
Reported: 2018-05-13 (May 13, 2018) · Model years: 2011, 2012, 2013, 2014, 2015
Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Consequence: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗12V086000 · Electrical System
Reported: 2012-03-05 (March 5, 2012) · Model years: 2012
MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2012 D4505, D4500, AND D4000ISTV MOTOR COACHES, EQUIPPED WITH A SEDAN STYLE ENTRANCE DOOR AND AN ACTIA MULTIPLEX SYSTEM. THIRTY MINUTES AFTER THE PARK BRAKE IS SET AND THE IGNITION IS TURNED OFF, THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING.
Consequence: THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY TO PEOPLE ENTERING OR EXITING THE BUS.
Remedy: MCI WILL NOTIFY OWNERS, AND REMEDY THE AFFECTED COACHES BY REPROGRAMMING THE MULTIPLEX SYSTEM, FREE OF CHARGE. THE RECALL BEGAN ON APRIL 11, 2012. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
NHTSA campaign record ↗13V142000 · Engine And Engine Cooling:Exhaust System
Reported: 2013-04-16 (April 16, 2013) · Model years: 2012, 2013
Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
Consequence: During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
Remedy: MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.
NHTSA campaign record ↗15V389000 · Power Train:Axle Hubs
Reported: 2015-06-19 (June 19, 2015) · Model years: 2013, 2014
Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
Consequence: Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.
NHTSA campaign record ↗24V073000 · Equipment Adaptive/Mobility:Wheelchair Lift/Ramp
Reported: 2024-02-07 (February 7, 2024) · Model years: 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗14V370000 · Exterior Lighting:Headlights
Reported: 2014-06-09 (June 9, 2014) · Model years: 2014
Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Consequence: If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
NHTSA campaign record ↗15V184000 · Steering:Linkages:Tie Rod Assembly
Reported: 2015-03-30 (March 30, 2015) · Model years: 2014, 2015
Motor Coach Industries (MCI) is recalling certain model year 2014 J4500 and model year 2015 D4000ISTV, D4005, D4500, and D4505 motor coaches manufactured August 26, 2014, to December 3, 2014. The affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
Consequence: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. The recall began on April 15, 2015. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗15V580000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2015-09-21 (September 21, 2015) · Model years: 2015
Motor Coach Industries, Inc. (MCI) is recalling certain model year 2015 D4000 vehicles manufactured June 8, 2015, to July 20, 2015, D4005 vehicles manufactured March 18, 2015, to July 10, 2015, D4500 vehicles manufactured December 19, 2014, to July 20, 2015, and D4505 vehicles manufactured December 18, 2014, to July 15, 2015. In the affected vehicles, the fuse block assembly for the heating, ventilation and air conditioning motors in the battery compartment may have been assembled incorrectly.
Consequence: The incorrectly assembled fuse block may not protect the circuit and the connections may arc, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the fuse block assembly, free of charge. The recall began on November 2, 2015. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗15V837000 · Power Train:Axle Assembly
Reported: 2015-12-14 (December 14, 2015) · Model years: 2015
Motor Coach Industries (MCI) is recalling certain model year 2015 D4500 motor coaches manufactured January 23, 2015, to May 1, 2015, and D4505 motor coaches manufactured May 12, 2015, to May 13, 2015. The affected coaches have drive axles that may be missing welds on the hanger brackets, allowing the hanger bracket to separate from the axle housing.
Consequence: If the bracket separates from the axle housing, vehicle control may be affected, increasing the risk of a crash.
Remedy: MCI will notify owners, and dealers will inspect the coaches and replace the affected axles, free of charge. The recall began on January 4, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 429.
NHTSA campaign record ↗20V242000 · Seat Belts
Reported: 2020-04-29 (April 29, 2020) · Model years: 2015, 2016, 2017, 2018, 2019, 2020
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
Consequence: Inability to use the seat belt may increase the risk of injury in the event of a crash.
Remedy: MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.
NHTSA campaign record ↗21V364000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-05-18 (May 18, 2021) · Model years: 2017, 2018, 2019
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
NHTSA campaign record ↗21V748000 · Electrical System
Reported: 2021-09-24 (September 24, 2021) · Model years: 2017, 2018, 2019, 2020
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
Consequence: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
Remedy: MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
NHTSA campaign record ↗19V924000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2019-12-27 (December 27, 2019) · Model years: 2018, 2019, 2020
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
Consequence: If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
Remedy: MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗20V352000 · Electrical System:Alternator/Generator/Regulator
Reported: 2020-06-12 (June 12, 2020) · Model years: 2018, 2019, 2020
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
Consequence: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
Remedy: MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.
NHTSA campaign record ↗19V344000 · Visibility:Sun/Moon Roof Assembly
Reported: 2019-05-03 (May 3, 2019) · Model years: 2019
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
NHTSA campaign record ↗21V971000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-12-15 (December 15, 2021) · Model years: 2020, 2021
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.
NHTSA campaign record ↗