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U.S. public vehicle records

2017 Mazda MAZDA6 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

60 owner complaints analyzed

1 distinct recall campaigns

23,450 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 18 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 23 of 60 complaints (38.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior711.7%
Electrical and battery issues35.0%
Steering behavior35.0%
Transmission and shifting23.3%
Engine operation23.3%
Fuel system concerns23.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
23
Electrical System
19
Engine
4
Forward Collision Avoidance: Warnings
4
Forward Collision Avoidance: Automatic Emergency Braking
3
Power Train
3
Service Brakes
3
Seats
2
Component breakdown data
CategoryCount
Unknown Or Other23
Electrical System19
Engine4
Forward Collision Avoidance: Warnings4
Forward Collision Avoidance: Automatic Emergency Braking3
Power Train3
Service Brakes3
Seats2

Unknown Or Other: 23; Electrical System: 19; Engine: 4; Forward Collision Avoidance: Warnings: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Power Train: 3; Service Brakes: 3; Seats: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
2
100,000 to 149,999
0
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9992
100,000 to 149,9990
150,000 and above1

Under 25,000: 11; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (11). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
2
2018
3
2019
3
2020
5
2021
6
2022
6
2023
10
2024
12
2025
6
2026
7
Complaints over time data
CategoryCount
20172
20183
20193
20205
20216
20226
202310
202412
20256
20267

2017: 2; 2018: 3; 2019: 3; 2020: 5; 2021: 6; 2022: 6; 2023: 10; 2024: 12; 2025: 6; 2026: 7

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11306704 · 2020-02-03 (February 3, 2020)

I WAS DRIVING IN AN URBAN AREA, ON A CITY STREET, AND THE CAR AHEAD OF ME WAS MAKING A RIGHT TURN. AS MY VEHICLE WAS SLOWING, I COVERED THE BRAKE PEDAL IN ANTICIPATION OF THE POSSIBILITY OF THE NEED TO BRAKE. THE CAR IN FRONT OF ME WAS JUST ABOUT CLEAR AND THERE WAS STILL PLENTY OF DISTANCE BETWEEN US. AT THAT TIME, THE SMART CITY BRAKE SUPPORT ENGAGED AND BROUGHT MY CAR TO A VIOLENT STOP. I FELT IMMEDIATE PAIN IN 2 LOCATIONS OF MY BACK, DUE TO THE JOLT. THERE WAS NOT AN IMPENDING ACCIDENT. IT WASN'T EVEN CLOSE.

Owner-reported narrative. 23,000 miles reported. Look up ODI 11306704 at NHTSA ↗

Owner report 11308471 · 2020-02-11 (February 11, 2020)

ALL ROTORS, PADS AND CALIPERS NEED TO BE CHANGED AFTER ONLY 15,000 MILES ON THIS NEW VEHICLE. THE BRAKE SYSTEM IS UNRELIABLE ON THE HIGHWAY AND AT RISK OF LOCKING UP DUE TO RUSTING OF ALL COMPONENTS. THE CAR WAS PURCHASED IN MISSISSIPPI THEN HOUSED IN FLORIDA FOR 90% OF ITS LIFE. IT HAS NOT BEEN EXPOSED TO FLOOD OR EXCESSIVE STANDING WATER, NOR UP NORTH AT ALL. HTTPS://VIDEO.37483.NET/HOUGN3BG

Owner-reported narrative. 14,000 miles reported. Look up ODI 11308471 at NHTSA ↗

Owner report 11058324 · 2018-01-03 (January 3, 2018)

MAIN WIRING HARNESS NEAR ENGINE COILS CHEWED THRU BY RODENT WHILE IT WAS PARKED IN THE CITY. ONE WIRE WAS COMPLETELY CUT AND ANOTHER NEARBY WIRE WAS CHEWED. THESE WIRES CARY HIGH VOLTAGES AND CAN CAUSE FIRE IF SHORTED. THIS WIRING HARNESS MAY CONTAIN SOY BASED PRODUCTS WHICH CAN ATTRACT RODENTS. THIS CAR ENGINE COVER HAS ENOUGH ROOM FOR ROBENT TO GET INSIDE AND MAKE THEIR HOME NEAR THE WIRES. THE WHITE FIBERS MATERIALS YOU SEE IN THE IMAGE IS FROM THE ENGINE COVER INSULATION THAT RAT REMOVED FROM COVER.

Owner-reported narrative. 2,070 miles reported. Look up ODI 11058324 at NHTSA ↗

Owner report 11534184 · 2023-07-24 (July 24, 2023)

I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless i physically hover the key fob over the push to start button. I continued with the purchase and now 2 years in I’ve had so many issues with the infotainment screen acting insane, known as “ghost touching”. When coming to a stop the screen will start clicking around to different screen settings on the monitor. It’s incredibly fr…

Owner-reported narrative. Look up ODI 11534184 at NHTSA ↗

Owner report 11103842 · 2018-06-25 (June 25, 2018)

ON THE NIGHT OF 6/22/2018 I WAS TRAVELING BACK TO MISSOURI FROM FLORIDA GOING ABOUT 60-65 MPH ON A INTERCHANGE FROM I-75 TO I-24 WHEN MY CAR LOCKED UP COMPLETELY, IT SENT ME INTO A SPIN THAT I OVER CORRECTED AND THREW THE CAR INTO NEUTRAL AND HAD TO CORRECT MY STEERING FROM HITTING A GUARD RAIL WHILE AVOIDING 2 SEMIS AND 2 CARS. WE ACTUALLY GOT OUT OF THIS SITUATION BY THE GRACE OF GOD AND NOT A SINGLE SCRATCH TO US OR THE CAR. FOUND OUT THIS MORNING 6/25/2018 THAT OUR TRANSMISSION WAS THE CAUSE AND IS IN THE PROCESS OF BEING REPLACED. IS THERE…

Owner-reported narrative. 18,306 miles reported. Look up ODI 11103842 at NHTSA ↗

Owner report 11375393 · 2020-11-19 (November 19, 2020)

GHOST TOUCH- RADIO/AUDIO CENTER RANDOMLY SWITCHES MODES, STATIONS, FUNCTIONS AND WILL ACCESS PHONE CONTACTS VIA BLUETOOTH AND MAKE RANDOM VOICE CALLS . ONCE CONNECTED, IT IS VERY DIFFICULT TO DISCONNECT. OFTEN TIMES THE CALL WILL BE REPEATED SEVERAL TIMES. THIS OCCURS BOTH WHILE SITTING STILL OR WHEN DRIVING. IT IS VERY DISTRACTING TO TRY TO DISCONNECT RANDOM VOICE CALLS WHILE DRIVING. THE STEERING WHEEL BUTTONS ARE NOT EFFECTIVE IN TRYING TO DISCONNECT. YOU MUST CANCEL THE CALL ON THE ACTUAL PHONE IN VIOLATION OF HANDS-FREE LAWS IN THE STATE …

Owner-reported narrative. 82,000 miles reported. Look up ODI 11375393 at NHTSA ↗

Owner report 11390759 · 2021-01-30 (January 30, 2021)

SITUATION: CVT TRAMSMISSION RUNNING SMOOTHLY WHEN CAR WAS FIRST BOUGHT. I AM 3 WEEKS INTO OWNING THE VEHICLE AND THE TRANSMISSION SEEMS TO BE GOING OUT. I HAD A DIAGNOSTIC TEXT RUN AND THERE ARE ZERO COMPUTER ERRORS. ISSUES: HIGH REVS AND JERKING OF VEHICLE WHEN GASSED. WHETHER I AM AT A STAND STILL OR ALREADY GIVING GAS. ANY INCREASED SPEED APPLIED BY THE GAS CAUSES THE JERKING MOTION. THERE IS A 2-5 SECOND DELAY FROM THE PEDAL TO THE TRANSMISSION KICKING. I HAVE ALMOST WRECKED MULTIPLE TIMES WHEN THIS ISSUE STARTED OCCURRING ON MY DRIVE. TH…

Owner-reported narrative. 39,250 miles reported. Look up ODI 11390759 at NHTSA ↗

Owner report 11396179 · 2021-02-14 (February 14, 2021)

I BOUGHT MY 2017 MAZDA 6 BRAND NEW. WHILE THE CAR WAS IN WARRANTY IN JANUARY 2020 WHILE I WAS DRIVING WITH 50 MILES IN HOUR, THE ENGINE WAS RUNNING ROUGH, THE ENGINE LIGHT WAS ON AND THE ENGINE STALL. THE CAR WAS TOWED BY MAZDA AT DEALER. THEY REPLACED THE FUEL PUMP AT THAT TIME. FEW DAYS AGO WHILE I WAS DRIVING WITH 35 MILES IN HOUR THE CAR DID THE SAME THING. MAZDA TOWED THE CAR TO ANOTHER DEALER. AFTER DIAGNOSIS THEY TOLD ME THAT IS NOTHING WRONG WITH THE CAR AND THE CAR IS NOT UNDER THE WARRANTY ANYMOORE . I TOLD THEM THAT THE ENGINE LIGHT …

Owner-reported narrative. 24,000 miles reported. Look up ODI 11396179 at NHTSA ↗

Owner report 11729881 · 2026-04-08 (April 8, 2026)

The contact owns a 2017 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that while driving 40 MPH, the engine choked, and the vehicle stalled. The contact stated that when the vehicle accelerated to 60 MPH, the choking and stalling failure ceased. The contact stated that the instrument panel was inoperable. No warning lights were illuminated. The vehicle was taken to an independent mechanic where the failur…

Owner-reported narrative. 175,000 miles reported. Look up ODI 11729881 at NHTSA ↗

Owner report 11624935 · 2024-11-13 (November 13, 2024)

The contact owns a 2017 Mazda Mazda6. The contact stated while driving at slower speeds and depressing the accelerator pedal, there was a delay before the vehicle responded. Additionally, the contact stated that after refueling the vehicle, the contact became aware of a fuel leak on the driveway. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the fuel tank was rusted and the fuel sending unit needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacture…

Owner-reported narrative. 50,000 miles reported. Look up ODI 11624935 at NHTSA ↗