2024 Lincoln NAVIGATOR problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
7 distinct recall campaigns
12,350 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 31.3% |
| Transmission and shifting | 2 | 12.5% |
| Electrical and battery issues | 2 | 12.5% |
| Steering behavior | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 5 |
| Power Train | 4 |
| Electrical System | 3 |
| Wheels | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Back Over Prevention: Warnings | 1 |
| Engine | 1 |
| Exterior Lighting | 1 |
Suspension: 5; Power Train: 4; Electrical System: 3; Wheels: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Back Over Prevention: Warnings: 1; Engine: 1; Exterior Lighting: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 8 |
| 2026 | 5 |
2024: 3; 2025: 8; 2026: 5
Pattern summary
Suspension leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11630576 · 2024-12-13 (December 13, 2024)
ANSWERS: 1) VEHICLE LURCHED FORWARD CRASHING INTO A GARAGE DOOR AND VEHICLE SHUT DOWN. VEHICLE IS AVAILABLE FOR INSPECTION. 2) CRASHING INTO GARAGE DOOR COULD HAVE CAUSED BODILY INJURY. 3) THE PROBLEM HAS NOT BEEN REPRODUCED OR CONFIRMED AT THIS TIME. 4) THE VEHICLE/COMPONENT HAS NOT BEEN INSPECTED YET. 5) NO PRIOR WARNINGS OR SYMPTOMS. THE INCIDENT OCCURRED [XXX]. 6) THE VEHICLE IS EQUIPED WITH PRE-COLLISION ASSIST WITH AUTOMATIC EMERGENCY BRAKING THAT DID NOT OPERATE. 7) THE VEHICLE IS BEING REPAIRED AND I WILL HAVE LINCOLN INSPECT THE VE…
Owner-reported narrative. Look up ODI 11630576 at NHTSA ↗
Owner report 11671782 · 2025-07-07 (July 7, 2025)
When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is re-engaged, or the Cruise Control system is turned of completely. Dealer has verified that this behavior is similar to another car of same model and year. Dealer has inspected and said that it appears to be designed to work that way, but will talk to …
Owner-reported narrative. Look up ODI 11671782 at NHTSA ↗
Owner report 11716687 · 2026-02-09 (February 9, 2026)
The contact owns a 2024 Lincoln Navigator. The contact stated that while driving approximately 55 MPH on several occasions, the transmission independently shifted into neutral(N). The contact stated that during each failure, the drive(D) button was pressed without depressing the brake pedal first. The contact stated that an undisclosed message was displayed. The vehicle was taken to the dealer on three occasions; however, the dealers were unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was appr…
Owner-reported narrative. 1,700 miles reported. Look up ODI 11716687 at NHTSA ↗
Owner report 11762942 · 2026-09-08 (September 8, 2026)
On August 31, 2026, at approximately 11:07 a.m., the vehicle had been parked and was stationary with the engine running. After remaining stationary for a short period of time, the vehicle suddenly and unexpectedly moved backward rapidly on its own. I did not intentionally command the vehicle to move backward and I did not press the accelerator. While the vehicle was moving backward, I pressed the brake pedal twice in an attempt to stop the vehicle. The brake pedal felt soft, as though there was little or no braking resistance, and the vehicle …
Owner-reported narrative. Look up ODI 11762942 at NHTSA ↗
Owner report 11658892 · 2025-05-05 (May 5, 2025)
When driving with automatic brights, occasionally when it automatically switches to dim, the dim lights will shine only about 10 feet in front of the car. When it does this, it shines so bright directly in front of the car, the brights won't come back on. It is also a very harsh demarcation so that it is completely dark beyond 10 feet and to the sides. You can shut the car off and back on and it corrects it. This happened on my way to work in the dark right before I hit standing water in the road under a narrow bridge. It nearly caused me …
Owner-reported narrative. Look up ODI 11658892 at NHTSA ↗
Owner report 11664534 · 2025-06-03 (June 3, 2025)
From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the underlying cause, and the original tires were completely replaced within the first month of ownership, but the problems continued. Subsequently, at the 2nd month of ownership, the new set of tires were completely replaced again (this is now the 3rd set…
Owner-reported narrative. Look up ODI 11664534 at NHTSA ↗