Lincoln MKZ HYBRID steering problems
39 complaint narratives mention steering terms.
Key facts
177 owner complaints analyzed
0 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2011 to 2020 model years. Data snapshot: . 117 complaints include usable failure mileage.
Steering behavior evidence
39 of 177 complaints match this topic (22.0%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10641621 · 2014-10-06 (October 6, 2014)
WHILE DRIVING SLOWLY (LESS THAN 30 MPH), A CHIME SOUNDED AND TWO MESSAGES APPEARED ON MY DASH-BOARD, "POWER STEERING ASSIST FAULT," AND "SERVICE ADVANCETRAC." SIMULTANEOUSLY, POWER STEERING ASSIST STOPPED WORKING, REQUIRING ME TO MUSCLE THE STEERING WHEEL AROUND IN ORDER TO MANEUVER OUT OF HARMS WAY. IN ADDITION TO THE INCIDENT DESCRIBED ABOVE, THE SAME THING (LOSS OF POWER STEERING AND THOSE TWO MESSAGES) OCCURRED SEVERAL OTHER TIMES, AT VARIOUS SPEEDS AND CONDITIONS. I WAS ALWAYS ABLE TO RESTORE FUNCTION BY RESTARTING THE ENGINE ONCE OR …
Owner-reported narrative. 57,099 miles reported. Look up ODI 10641621 at NHTSA ↗
Owner report 10643497 · 2014-10-09 (October 9, 2014)
POWER STEERING ASSIST WENT OUT WHILE DRIVING CAR. STEERING SYSTEM FAULT LIGHT WENT ON. PULLED OVER, TURNED OFF ENGINE AND THEN RESTARTED IT. POWER STEERING ASSIST WORKED UNTIL A FEW HOURS LATER IT WENT OFF AGAIN IN THE DRIVEWAY. TURNED OFF ENGINE AND THEN RESTARTED IT AND POWER STEERING ASSIST WORKED AGAIN. TOOK CAR TO THE DEALER ON JULY 31. I WAS GIVEN A LOANER CAR AND I PICKED UP MY CAR ON AUGUST 1. *TR
Owner-reported narrative. 16,600 miles reported. Look up ODI 10643497 at NHTSA ↗
Owner report 10716957 · 2015-05-17 (May 17, 2015)
LOSS OF POWER STEERING IN THE VEHICLE - POWER STEERING ASSIST FAULT, WHILE DRIVING THE VEHICLE. PULLED THE VEHICLE OVER AND AFTER 5 TIMES OF TURNING THE VEHICLE OFF, AND THEN RESTARTING IT, THE ALERT WOULD GO AWAY AND THE POWER STEERING WOULD BE ACTIVE AGAIN. HAS BEEN AN ONGOING ISSUE FOR THE LAST 6 MONTHS, HOWEVER IT HAS BEEN A DAILY ISSUE FOR THE LAST WEEK.
Owner-reported narrative. 120,000 miles reported. Look up ODI 10716957 at NHTSA ↗
Owner report 10723757 · 2015-06-06 (June 6, 2015)
STARTED CAR AND STEERING WAS SO HARD I COULD NOT SAFELY STEER THE CAR. IT WAS TOWED TO THE DEALER (MARGATE LINCOLN, MARGATE FLORIDA) FOR REPAIR. THEY TOLD ME THE INCIDENT WAS NOT RELATED TO THE MANUFACTURES RECALL AND THAT I WOULD HAVE TO PAY FOR IT. I HAVE REPAIR COVERAGE SO IT ONLY COST ME 100.00 AND THE PLAN PAID THE REMAINDER. IF I DID NOT HAVE COVERAGE IT WAS GOING TO BE AROUND 2,000.00. I AM 73 AND WAS UNABLE TO STEER THE CAR SAFELY AT ANY SPEED. I AM NOW SCARED OF THE CAR BECAUSE OF WHAT COULD HAPPEN AND THINK IT IS UNSAFE TO ME, …
Owner-reported narrative. 50,410 miles reported. Look up ODI 10723757 at NHTSA ↗
Owner report 11006570 · 2017-07-20 (July 20, 2017)
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE DRIVING 20-30 MPH ON THREE OCCASIONS, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (LOCATED AT 193 S DUPONT HWY, NEW CASTLE, DE 19720, PHONE: [phone removed]) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. …
Owner-reported narrative. 76,000 miles reported. Look up ODI 11006570 at NHTSA ↗