2017 Lincoln MKZ HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
0 distinct recall campaigns
69,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 4 of 17 complaints (23.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 4 | 23.5% |
| Braking behavior | 4 | 23.5% |
| Steering behavior | 4 | 23.5% |
| Engine operation | 2 | 11.8% |
| Electrical and battery issues | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 4 |
| Steering | 4 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Service Brakes, Hydraulic | 2 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
| Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | 1 |
Power Train: 4; Steering: 4; Unknown Or Other: 4; Engine: 3; Service Brakes, Hydraulic: 2; Electrical System: 1; Engine And Engine Cooling: 1; Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 1; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (3). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2019 | 1 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 3 |
| 2025 | 2 |
2017: 2; 2019: 1; 2022: 3; 2023: 6; 2024: 3; 2025: 2
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11515415 · 2023-04-04 (April 4, 2023)
The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated while starting the vehicle, the message "Shift System Fault" was displayed. Additionally, the contact stated while attempting to drive from a complete stop, she shifted into drive, but the vehicle failed to respond. The vehicle responded on the second attempt. The contact stated that the failure had reoccurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The manufacturer w…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11515415 at NHTSA ↗
Owner report 11587252 · 2024-05-06 (May 6, 2024)
The vehicle transmission shift is controlled by buttons to the right of the dashboard. The letters identify Power on/off, R, Dr., etc.. The identifying imprints for each shift within a short time are erased, making it impossible to readily identify and engage in the appropriate gear or command. This poses a hazard when approaching a difficult traffic situation, when parking, or a safety issue when the power button is mistakenly turned off, when the reverse button is pressed when you are expecting to engage into Drive. It's also important to…
Owner-reported narrative. Look up ODI 11587252 at NHTSA ↗
Owner report 10991673 · 2017-05-25 (May 25, 2017)
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR ENGINEERS WERE LOOKING INTO THE FAILURE. THERE WAS A MANUFACTURER COMMUNICATION …
Owner-reported narrative. Look up ODI 10991673 at NHTSA ↗
Owner report 11522495 · 2023-05-17 (May 17, 2023)
The contact owns a 2017 Lincoln MKZ Hybrid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brake warning light was illuminated. Additionally, the vehicle stalled and was towed to the residence. The vehicle was not …
Owner-reported narrative. Look up ODI 11522495 at NHTSA ↗
Owner report 11166351 · 2019-01-10 (January 10, 2019)
WHILE DRIVING THE FRONT TIRES ABRUPTLY PULL LEFT OR RIGHT, REGARDLESS OF STEERING WHEEL POSITION (STRAIGHT OR TURNING), SPEED (25MPH OR 65MPH), OR ROAD CONDITIONS (SMOOTH OR BUMPY). ALSO, RECEIVED RANDOM ALERTS TO KEEP HANDS ON THE STEERING WHEEL WHEN MY HANDS HAD NEVER LEFT THE STEERING WHEEL. THE ALERTS STOPPED BUT THE STEERING/WHEEL POSITION ISSUE REMAINS.
Owner-reported narrative. 17,900 miles reported. Look up ODI 11166351 at NHTSA ↗
Owner report 11621049 · 2024-10-21 (October 21, 2024)
Loose steering wheel issues as described in existing recall Safety Recall 18S08 Dealer repaired at a cost, and was informed that the vehicle was not eligible for the recall. Bolt replaced and retorqued to sped. Service performed by Fiesta Lincoln 1720 S Mesa Dr, Mesa, AZ 85210 on 10/21/2024 with approx cost of $240 (final invoice not available at this time.)
Owner-reported narrative. Look up ODI 11621049 at NHTSA ↗
Owner report 11522505 · 2023-05-17 (May 17, 2023)
The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that while his wife was driving at 70–75 MPH, there was white and black smoke coming from underneath the hood. The vehicle stalled and made an abnormal sound. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the timing chain malfunctioned inside the engine, which caused the spark plugs to completely melt. There were several unknown misfire codes. Additionally, the contact was informed that the engine needed to be rep…
Owner-reported narrative. 85,000 miles reported. Look up ODI 11522505 at NHTSA ↗
Owner report 11533555 · 2023-07-20 (July 20, 2023)
Driving down the road in my black MKZ Hybrid -the red triangle sign came on and I had 6 seconds to safely get off the road, the vehicle then was non responsive. The start button was flashing and would not completely turn off. Towed to a local Ford dealer- I was informed today that the hybrid battery's temperature was 190 degrees then stated 145 degrees. The air temperature at the time was 118 degrees. Ford dealer stated they did not know what to do about it - it's just too hot. My concern is my safety and that of others were put at risk due th…
Owner-reported narrative. Look up ODI 11533555 at NHTSA ↗