Lexus ES330 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
227 owner complaints analyzed
2 distinct recall campaigns
44,559 mi median reported failure mileage
Scope: 2004 to 2010 model years. Data snapshot: . 168 complaints include usable failure mileage.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 69 of 227 complaints (30.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 54 | 23.8% |
| Transmission and shifting | 36 | 15.9% |
| Steering behavior | 15 | 6.6% |
| Electrical and battery issues | 10 | 4.4% |
| Engine operation | 8 | 3.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 69 |
| Air Bags | 47 |
| Power Train:Automatic Transmission | 36 |
| Power Train | 16 |
| Electrical System | 10 |
| Service Brakes | 10 |
| Steering | 10 |
| Unknown Or Other | 8 |
Vehicle Speed Control: 69; Air Bags: 47; Power Train:Automatic Transmission: 36; Power Train: 16; Electrical System: 10; Service Brakes: 10; Steering: 10; Unknown Or Other: 8
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 62 |
| 25,000 to 49,999 | 30 |
| 50,000 to 74,999 | 35 |
| 75,000 to 99,999 | 15 |
| 100,000 to 149,999 | 17 |
| 150,000 and above | 9 |
Under 25,000: 62; 25,000 to 49,999: 30; 50,000 to 74,999: 35; 75,000 to 99,999: 15; 100,000 to 149,999: 17; 150,000 and above: 9
Under 25,000 miles has the most reports with usable mileage (62). 59 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 4 |
| 2005 | 14 |
| 2006 | 16 |
| 2007 | 6 |
| 2008 | 9 |
| 2009 | 10 |
| 2010 | 68 |
| 2011 | 9 |
| 2012 | 10 |
| 2013 | 9 |
| 2014 | 14 |
| 2015 | 17 |
| 2016 | 16 |
| 2017 | 9 |
| 2018 | 10 |
| 2019 | 5 |
| 2020 | 1 |
2004: 4; 2005: 14; 2006: 16; 2007: 6; 2008: 9; 2009: 10; 2010: 68; 2011: 9; 2012: 10; 2013: 9; 2014: 14; 2015: 17; 2016: 16; 2017: 9; 2018: 10; 2019: 5; 2020: 1
Pattern summary
Vehicle Speed Control leads the component reports. Braking behavior appears in 54 complaint narratives. Transmission and shifting appears in 36 complaint narratives. Steering behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10632826 · 2014-09-12 (September 12, 2014)
I WAS RIDING THE BRAKE INTO A PARKING SPACE AND WAS ALMOST FINISHED PARKING (MY FOOT WAS STILL ON THE BRAKE) WHEN THE CAR SUDDENLY ACCELERATED AND TRAVELED THROUGH A SHORT WOODED AREA THEN OVER A 12 FOOT DROP TO A ROAD WITH TRAFFIC BELOW. THE FRONT OF THE CAR CRASHED INTO A STONE WALL, CRASHED BACK INTO THE STONE WALL THAT THE CAR FLEW OVER, AND CAME TO A STOP IN THE MIDDLE OF A BUSY ROAD APPROXIMATELY 100 FEET FROM WHERE IT FLEW OVER THE DROP. AIRBAG DEPLOYED, SEATBELT WAS ON. I WAS TAKEN TO THE ER VIA AMBULANCE WITH A BROKEN NOSE, CONCUSSION,…
Owner-reported narrative. 87,000 miles reported. Look up ODI 10632826 at NHTSA ↗
Owner report 10939684 · 2017-01-04 (January 4, 2017)
I CONTINUALLY HAVE TO REPLACE THE DISC BRAKES ON THIS VEHICLE. THE PADS DON'T WEAR DOWN VERY MUCH, BUT THE BRAKE PEDAL GETS LOW AND SPONGY. THIS IS AFTER NORMAL DRIVING. *TR
Owner-reported narrative. 49,000 miles reported. Look up ODI 10939684 at NHTSA ↗
Owner report 10096389 · 2004-10-25 (October 25, 2004)
(1) CAR WAS NEARLY NEW, ONLY 100 MILES, NO ABNORMAL BEHAVIOR UP TO THAT POINT. (2) WHILE SHIFTING INTO PARK AS PART OF THE PROCESS OF PARKING, AND WITH NO PRESSURE ON ACCELLERATOR, CAR SUDDENLY LURCHED FORWARD, STRIKING CONCRETE STANCHEON OF PARKING LOT LIGHT POLE. THIS RESULTED IN DAMAGE TO THE FRONT BUMPER, FRAME, RIGHT QUARTER-PANEL, RIGHT HEADLIGHT ASSEMBLY, CAUSING OVER $4,000 IN REPAIR COSTS. (3) ABOVE PROBLEMS WERE REPAIRED BY A DEALER-APPROVED AUTO BODY SHOP. *AK
Owner-reported narrative. 100 miles reported. Look up ODI 10096389 at NHTSA ↗
Owner report 10113845 · 2005-03-08 (March 8, 2005)
LEXUS ES330 2005 ECTI TRANSMISSION PROBLEM. *BF THE CONSUMER STATED HE NOTICED ON THE FIRST DAY OF PURCHASING THE VEHICLE, THERE WAS A DISTINCT HESITATION UPON ACCELERATING, FOLLOWED BY A LURCH. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING THEY COULD DO AT THE DEALERSHIP, BECAUSE IT WAS A DESIGN PROBLEM RELATED TO THE ELECTRONICALLY CONTROLLED TRANSMISSION WITH INTELLIGENCE AND THE FACTORY WAS WORKING ON A REMEDY. *JB
Owner-reported narrative. Look up ODI 10113845 at NHTSA ↗
Owner report 10689504 · 2015-02-20 (February 20, 2015)
WAS DRIVING 2004ES 330 LEXUS ON INTERSTATE, TRAFFIC WAS LIGHT, CLOUDY DAY @1:20PM. HAD BEEN ON INTERSTATE FOR MAYBE 15-18 MINS OF DRIVING BEFORE ACCIDENT OCCURRED. ALL OF A SUDDEN STEERING SEEM TO LOCK AND CAR JUST STARTED SPINNING UNCONTROLLABLE. HIT ONE BRICK OVERPASS THEN SPRUNG INTO THE OPPOSITE SIDE, HITTING ANOTHER BRICK WALL,CONTINUED TO SPIN UNTIL IT REST AGAINST THE BRICK WALL AGAIN. AFTER HELP CAME TO PULL ME OUT, CAR WAS SMOKING. WE COULD NOT GET IT INTO PARK TO PREVENT FROM CONTINUE TO ROLL BACKWARDS. WE JUST LEFT DOOR OPEN...REST …
Owner-reported narrative. Look up ODI 10689504 at NHTSA ↗
Owner report 10936761 · 2016-12-21 (December 21, 2016)
TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NEVER PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Owner-reported narrative. 175,000 miles reported. Look up ODI 10936761 at NHTSA ↗
Owner report 10861363 · 2016-04-25 (April 25, 2016)
TL* THE CONTACT OWNS A 2004 LEXUS ES330. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED, AND THE CRUISE CONTROL, FUEL GAUGE, AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE ELECTRICAL HOUSING SYSTEM OF THE FRONT PASSENGER SEAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Owner-reported narrative. 154,000 miles reported. Look up ODI 10861363 at NHTSA ↗
Owner report 11172702 · 2019-01-29 (January 29, 2019)
AIR BAG LIGHT CAME ON WHEN IDLE AND WON'T GO OFF. CODE B1787. NEVER IN AN ACCIDENT. UNPLUGGED AND RE-PLUGGED ALL CONNECTIONS; DISCONNECTED BATTERY FOR 15 MINUTES BUT DID NOT RESET LIGHT. DEALER CHECKED AND COULD NOT RESET SYSTEM. NO AIR BAG PROTECTION NOW. FIX REQUIRES NEW SEAT WITH SENSORS EST $4500. CAN'T AFFORD TO FIX.
Owner-reported narrative. 158,000 miles reported. Look up ODI 11172702 at NHTSA ↗
Owner report 10296814 · 2009-12-23 (December 23, 2009)
I PURCHASED MY 2005 LEXUS ES330 AS A CERTIFIED PRE-OWN IN SEPTEMBER 2007. AFTER DRIVING IT FOR A MONTH OR TWO. I EXPERIENCE A CONSISTENT HESITATION ISSUE. I TOOK IT TO THE LOCAL DEALERSHIP AND THEY SAID THEY WOULD RESET SOMETHING IN THE COMPUTER TO ADJUST TO MY DRIVING STYLE. IT DID NOT APPEAR TO HELP. SO I'VE TAKEN IT BACK 2 TIMES SINCE AND THEY SAY IT'S THE NORMAL FUNCTION OF THE DRIVE BY WIRE AND NOTHING THEY CAN DO. THE PROBLEM IS THE TRANSMISSION IN MY LEXUS ES330 APPEARS NOT TO SHIFT DOWN NORMALLY UNLESS THE VEHICLE IS BROUGHT TO …
Owner-reported narrative. 66,500 miles reported. Look up ODI 10296814 at NHTSA ↗
Owner report 10306244 · 2010-02-05 (February 5, 2010)
TRANSMISSION HESITATES FROM A STOPPED POSITION ON MY 2005 LEXUS ES330 CAUSING A FEELING THAT THE CAR MAY STALL OR LUNGE FORWARD UNEXPECTEDLY. I PURCHASED THE CAR A FEW MONTHS AGO WITH 22,500 MILES. I BROUGHT THIS PROBLEM TO THE DEALER'S ATTENTION AND READ ABOUT IT ONLINE. APPARENTLY, LEXUS PROVIDES A "FLASH" FIX TO THE SOFTWARE. BUT, MY LOCAL LEXUS SERVICE MANAGER SUGGESTED NOT USING THE FIX BECAUSE, ACCORDING TO HIS PERSONAL EXPERIENCE, THE FIX CAN CAUSE DAMAGE SOMEHOW TO THE CAR'S COMPUTER THAT IS IRREPARABLE. APPARENTLY, THE FIX IS NOT ALWAY…
Owner-reported narrative. 23,100 miles reported. Look up ODI 10306244 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 2 |
| 2006 | 0 |
| 2010 | 0 |
2004: 1; 2005: 2; 2006: 0; 2010: 0