2021 Lexus ES problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
1 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 25 of 28 complaints (89.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 2 | 7.1% |
| Braking behavior | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 25 |
| Steering | 2 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
Air Bags: 25; Steering: 2; Service Brakes: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 12 |
| 2025 | 14 |
| 2026 | 1 |
2023: 1; 2024: 12; 2025: 14; 2026: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11537243 · 2023-08-08 (August 8, 2023)
Power steering malfunction with red steering wheel sign Car doesnot turn either side Power steering low Visit your dealer
Owner-reported narrative. Look up ODI 11537243 at NHTSA ↗
Owner report 11585513 · 2024-04-26 (April 26, 2024)
The contact owns a 2021 Lexus ES. While the contact's wife was driving at unknown speeds, the messages stating "vehicle notification system, a malfunction in the vehicle notification system has been detected, contact dealer", and "notification system malfunction visit your dealer" were displayed. The contact stated that the steering wheel automatically maneuvered to the left side of the lane and the contact's wife avoided a crash, however, the failure recurred and the contact's wife crashed into the rear bumper of a vehicle with the front bumpe…
Owner-reported narrative. 38,000 miles reported. Look up ODI 11585513 at NHTSA ↗