Lexus ES 350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
86 owner complaints analyzed
0 distinct recall campaigns
69,000 mi median reported failure mileage
Scope: 2007 to 2014 model years. Data snapshot: . 25 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 64 of 86 complaints (74.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 2.3% |
| Steering behavior | 2 | 2.3% |
| Braking behavior | 1 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 64 |
| Unknown Or Other | 9 |
| Electrical System | 6 |
| Structure:Body | 5 |
| Engine | 2 |
| Service Brakes | 2 |
| Steering | 2 |
| Visibility/Wiper | 2 |
Air Bags: 64; Unknown Or Other: 9; Electrical System: 6; Structure:Body: 5; Engine: 2; Service Brakes: 2; Steering: 2; Visibility/Wiper: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 1 |
Under 25,000: 3; 25,000 to 49,999: 8; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 7; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (8). 61 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 11 |
| 2017 | 53 |
| 2018 | 9 |
| 2019 | 7 |
| 2020 | 2 |
| 2021 | 1 |
2014: 2; 2015: 1; 2016: 11; 2017: 53; 2018: 9; 2019: 7; 2020: 2; 2021: 1
Pattern summary
Air Bags leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10794625 · 2015-11-18 (November 18, 2015)
MY CAR BATTERY IS DEAD 3 TIMES IN 2 YEARS.
Owner-reported narrative. Look up ODI 10794625 at NHTSA ↗
Owner report 11093567 · 2018-05-13 (May 13, 2018)
MY 2014 LEXUS ES 350 HAS LESS THEN 4000 MILES ON THE VEHICLE AND THE STEERING HAS MALFUNCTIONED TWICE AND I AM NOW UNABLE TO DRIVE THE CAR AS IT IS PART OF THE ELECTRICAL SYSTEM WHICH CONTINUALLY FREEZES UP MAKING IT INOPERABLE. I PURCHASED THE CAR 2 MONTHS AGO AND AS IT WAS CERTIFIED BY LEXUS THIS SHOULD NOT HAVE HAPPENED.THIS IS A POTENTIALLY VERY DANGEROUS SITUATION. FORTUNATELY I WAS IN MY PARKING LOT BOTH TIMES THIS OCCURRED AND NOT ON THE HIGHWAY.
Owner-reported narrative. 3,995 miles reported. Look up ODI 11093567 at NHTSA ↗
Owner report 11103102 · 2018-06-21 (June 21, 2018)
STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING
Owner-reported narrative. 100,000 miles reported. Look up ODI 11103102 at NHTSA ↗
Owner report 11151596 · 2018-11-14 (November 14, 2018)
THE BRAKE IS VERY SPONGY. THE PEDAL GETS VERY LOW TO THE FLOOR.ITS HARD TO STOP THESE CAR. BRAKE FLUID, BRAKE PADS AND ROTORS CHECK OUT FINE AT THE DEALERSHIP. THERE ARE COMPLAINTS ABOUT DEFECTS WITH THE MASTER CYLINDER. MY CAR HAS 44000 MILES AND THE PROBLEM IS CHRONIC. YOU NEED A LARGE STOPPING RANGE WHEN USING THIS CAR. LEXUS CLAIMS I NEED TO GET USE TO IT
Owner-reported narrative. 44,000 miles reported. Look up ODI 11151596 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 0 |
| 2014 | 0 |
2007: 0; 2014: 0