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U.S. public vehicle records

2020 Kia SPORTAGE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

160 owner complaints analyzed

2 distinct recall campaigns

13,000 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 37 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 73 of 160 complaints (45.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1811.3%
Engine operation1610.0%
Steering behavior116.9%
Electrical and battery issues63.8%
Fuel system concerns31.9%
Transmission and shifting21.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
73
Unknown Or Other
31
Electrical System
16
Structure:Body
10
Engine And Engine Cooling
9
Steering
8
Fuel/Propulsion System
7
Service Brakes
6
Component breakdown data
CategoryCount
Engine73
Unknown Or Other31
Electrical System16
Structure:Body10
Engine And Engine Cooling9
Steering8
Fuel/Propulsion System7
Service Brakes6

Engine: 73; Unknown Or Other: 31; Electrical System: 16; Structure:Body: 10; Engine And Engine Cooling: 9; Steering: 8; Fuel/Propulsion System: 7; Service Brakes: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
3
50,000 to 74,999
4
75,000 to 99,999
6
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,9993
50,000 to 74,9994
75,000 to 99,9996
100,000 to 149,9992
150,000 and above0

Under 25,000: 22; 25,000 to 49,999: 3; 50,000 to 74,999: 4; 75,000 to 99,999: 6; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (22). 123 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
2
2020
4
2021
19
2022
17
2023
28
2024
16
2025
45
2026
29
Complaints over time data
CategoryCount
20192
20204
202119
202217
202328
202416
202545
202629

2019: 2; 2020: 4; 2021: 19; 2022: 17; 2023: 28; 2024: 16; 2025: 45; 2026: 29

Pattern summary

Engine leads the component reports. Braking behavior appears in 18 complaint narratives. Engine operation appears in 16 complaint narratives. Steering behavior appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11291233 · 2019-12-26 (December 26, 2019)

WHILE DRIVING/TURNING LEFT OUT OF A SCHOOL PARKING LOT, THE LIGHT TURNED GREEN, ALL CARS STARTING MOVING. GOING ABOUT 10-12 MPH, THE CAR IN FRONT SLAMS ON BREAKS, THE SAFETY FEATURE ALERTED ME AS WELL BUT WHEN ATTEMPTED TO PRESS ON THE BRAKES, THEY WERE RESISTING. I COULD NOT BRAKE AND HAD NO CONTROL OF STOPPING. THE WEATHER WAS DRY AND SUNNY THAT DAY. ABOUT 35 DEGREES.

Owner-reported narrative. 9,000 miles reported. Look up ODI 11291233 at NHTSA ↗

Owner report 11406620 · 2021-04-06 (April 6, 2021)

I WAS DRIVING AND I BEGAN SMELLING A BURNING SMELL WHEN I HIT THE BRAKES. THE SMELL HAS GOTTEN STRONGER AND NOT GONE AWAY. I MADE AN APPOINTMENT AT THE DEALERSHIP AFTER FINDING OUT THERE WAS RECALLS ON VEHICLE THAT WERE MY MAKE AND MODEL AND THE RECALL DESCRIBED EXACTLY WHAT WAS HAPPENING. THE DEALERSHIP WAS NOT HELPFUL. THEY SAID THEY HAD NOT GOTTEN A RECALL ON MY SPECIFIC CAR YET AND THOUGH THEY COULD DETECT AN 'ODOR' THEY WEREN'T CERTAIN WHAT IT WAS FROM AND LITERALLY TOLD ME TO NOT PARK INDOORS. AND IF MY CAR CAUGHT FIRE TO EXIT QUICKLY. I…

Owner-reported narrative. 12,500 miles reported. Look up ODI 11406620 at NHTSA ↗

Owner report 11491474 · 2022-10-30 (October 30, 2022)

I have and had many problems including: Steering components that break suddenly, causing partial or complete loss of vehicle control, Problems with fuel system components, particularly in their susceptibility to crash damage, which result in leakage of fuel and may cause vehicle fires or gets a strong fire smell at the moment, the Accelerator controls that break or stick and has been acknowledged a Kia dealership repair man. Most recently, Wheels that make loud cracking sound, which may result in loss of vehicle control, had a poor Windshiel…

Owner-reported narrative. Look up ODI 11491474 at NHTSA ↗

Owner report 11508454 · 2023-02-21 (February 21, 2023)

About 6 weeks ago, I began to hear a clattering noise occasionally when I would accelerate. It wasn’t constant and I didn’t notice my vehicle driving any differently. So I chalked it up to being bad gas and thought maybe I should add a cleaner the next time I filled up. That seemed to work for a few days and then it was back. In addition to this not terrible noise, On Saturday February 11th around 2pm, while driving 75mph on the highway, out of nowhere, my check engine light began to flash and I lost speed. From 75mph on a 2 lane down to 25mpb …

Owner-reported narrative. Look up ODI 11508454 at NHTSA ↗

Owner report 11434654 · 2021-09-28 (September 28, 2021)

Car was stolen using a known design flaw in the steering column. Have been without my car for over two months now.

Owner-reported narrative. Look up ODI 11434654 at NHTSA ↗

Owner report 11448144 · 2022-01-20 (January 20, 2022)

My vehicle was stolen some time between the evening of 01/09/2022 and the morning of 01/10/2022. The rear left window was smashed to allow entry into the vehicle, and no alarm was heard overnight. This vehicle was stolen without the use of a key, as both keys were inside my apartment at the time of the theft. The thieves stripped the steering column and used what appeared to be a screwdriver and/or a USB port (both items were found inside the vehicle upon recovery) to start the vehicle. This problem has made national news in Milwaukee, WI, …

Owner-reported narrative. Look up ODI 11448144 at NHTSA ↗

Owner report 11388297 · 2021-01-15 (January 15, 2021)

ANIMALS ARE CHEWING ON THE WIRES, CAUSING THE ELECTRICAL SYSTEM TO FAIL WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN A CAR LESS THAN A YEAR OLD

Owner-reported narrative. 2,000 miles reported. Look up ODI 11388297 at NHTSA ↗

Owner report 11445272 · 2021-12-28 (December 28, 2021)

Oxt 2021 check engine light illuminated on my 2020 Kia Sportage. Code P242200 was pulled. service technician replaced the Canister Close Valve due to sticking open. Nov 2, 2021 the check engine illuminated again during a trip out of state. During the trip the engine light would go from illuminated to off a number of times. The car was returned to the dealer on November 16, 2021 The service technician retrieved code 2422 and contacted Kia tech line. It was decided to drop the fuel tank and inspect the evap canister. Spiders (yellow sac spi…

Owner-reported narrative. Look up ODI 11445272 at NHTSA ↗

Owner report 11476681 · 2022-07-30 (July 30, 2022)

Since I took delivery of the Sportage on 1/18/20, there has been a fuel leak. On three occasions, I asked Kirby Kia to check it and they said there was no problem. I notice that they did not include on their paperwork my requests to inspect this problem. The gas fumes are so strong that if I'm idling or stopped in traffic, I have to close all my windows and set air to recirculate. I am a senior and need someone to step in and help with this issue. Thanks.

Owner-reported narrative. Look up ODI 11476681 at NHTSA ↗

Owner report 11681974 · 2025-08-20 (August 20, 2025)

My car has the same issues as the Kia Soul and Kia Sorento. Kia has issued recalls for certain Soul and Sorento models due to various issues. A significant recall involves the 2020-2021 Soul and 2021 Seltos with 2.0L Nu MPI engines, where the piston oil rings may not have been properly heat-treated, potentially leading to engine damage and even fires. Additionally, some 2021-2022 Sorento and 2021-2023 K5 models have been recalled due to a potential loss of drive power caused by a faulty transmission oil pump. I purchased my car within the sa…

Owner-reported narrative. Look up ODI 11681974 at NHTSA ↗

Owner report 11684518 · 2025-09-02 (September 2, 2025)

I was driving home and the car kind of jerked, like it was down shifting, and the engine light came on. If I had to stop, it would almost stall out. When I got home I checked the oil and it was bone dry, however, my oil light never came on and I am diligent about oil and filter changes. I added oil to it, but the engine light still is on (flashing). The recall shows two, one for the hitch and one for an engine fire. I only received one for the hitch.

Owner-reported narrative. Look up ODI 11684518 at NHTSA ↗