2019 Kia SORENTO problems and owner complaints

WE PURCHASED A 2019 KIA SORENTO SXL ON MAY 4, 2019, AND TOOK DELIVERY ON MAY 6, 2019. THE FIRST DAY THAT I DROVE THE CAR IT STUMBLED WHEN I TRIED TO PULL OUT FROM A STOP. I THOUGHT IT MIGHT BE A FLUKE OR A COMPUTER LEARNING EVENT BUT IT CONTINUES TO HAPPEN OCCASIONALLY. WE HAVE HAD TWO CLOSE CALLS TRYING TO MERGE INTO TRAFFIC WHEN THE CAR STARTS TO PULL-OUT THEN IT STUMBLES WITH NO ACCELERATOR RESPONSE FOR A FEW SECONDS, THEN IT TAKES OFF LIKE A SHOT. I JOINED THE KIA FORUM TO SEE IF ANYONE ELSE REPORTED THIS HAPPENING AND FOUND THAT SEVERAL OW…

Owner-reported narrative. 45 miles reported. Look up ODI 11218381 at NHTSA ↗

TRANSMISSION STUMBLES / HESITATES WHEN ACCELERATING UP HILL OR ON LEVEL SURFACE AT LOW SPEEDS. VEHICLE BRIEFLY AND REPEATEDLY LURCHES UNDER ACCELERATION AS IF DRIVING ON PATCHY ICE-COVERED ROAD SURFACE. NOTICEABLE TO DRIVER AND PASSENGERS. WORST IN COMFORT, SMART AND ECO MODES. NOT AS PRONOUNCED, BUT STILL PRESENT IN SPORT MODE. MOST NOTICEABLE WHEN DRIVING SHORTLY AFTER START-UP. LESS NOTICEABLE AFTER 10-15 MINUTES DRIVING.

Owner-reported narrative. 100 miles reported. Look up ODI 11241915 at NHTSA ↗

MY KIA SORENTO 2019 HAS BEEN ACTING WEIRD FOR A WHILE. I HAD TALKED TO THE SERVICE GUYS AND I WAS TOLD ALL IS FINE. HERE ARE SOME OF THE MAJOR ISSUES: 1. THE CAR HAS AN ISSUE OF ACCELERATION. ONCE IT REACHES 45MPH IT BECOMES NOISY AND IT FEELS LIKE THE ENGINE IS ABOUT TO EXPLODE. THE ANSWER FROM THE SERVICE GUYS:" IT IS NORMAL." 2. THE BRAKES: IT TAKES TOO MUCH TIME TO STOP. SO, EVEN IF I KEEP MY DISTANCE FROM THE CAR IN FRONT OF ME, I ALWAYS STRUGGLE TO STOP AT THE SAFE DISTANCE AT THE STOP SIGN OR LIGHTS. THE ANSWER FROM THE SERVICE GUYS…

Owner-reported narrative. 17,800 miles reported. Look up ODI 11233153 at NHTSA ↗

I SENT THIS TO [XXX]<[XXX]> I HAVE SOME RECORDS FROM (LEV KIA) I AM GOING TO SHARE WITH YOU AS SOON AS I GET THEM TOGETHER, IN THE MEANTIME I AM GOING TO DRIVE THIS 2019 KIA SORENTO AND HOPE ON THE HIGHWAY IT DOES NOT DECIDE TO DOWN SHIFT AT 60 OR 70 MPH LIKE IT WAS DOING, ESPECIALLY IF A LARGE TRACTOR TRAILER IS BEHIND ME. I THINK IT WOULD BE A MESS WHEN THEY FIND OUT THAT A (SERIOUS ELECTRIC PROBLEM THAT THE MANAGER [XXX] AT LEV KIA TOLD ME THAT THE VEHICLE HAS) CAUSED THE TRANSMISSION TO DOWN SHIFT, I WILL SEND THOSE PAPERS SOON. ALSO I…

Owner-reported narrative. 11,000 miles reported. Look up ODI 11278175 at NHTSA ↗

I WAS OUT OF TOWN WHEN MY AIRBAG WARNING LIGHT CAME ON, INDICATING A PROBLEM WITH THE VEHICLE'S AIRBAGS. I CONTACTED KIA AND WAS TOLD THE REPAIR SHOULD TAKE 2-4 HOURS. HOWEVER, AFTER TRYING A FIX THE DEALER DISCOVERED THAT A WIRING HARNESS IN THE FRONT CONSOLE WAS FAULTY AND NEEDED TO BE REPLACED. THEY HAVE NOW HAD THE CAR FOR A WEEK. I AM NOT SURE IF ANY OR ALL OF THE AIRBAGS WOULD'VE FAILED DURING A WRECK BUT FELT THIS WAS SIGNIFICANT ENOUGH TO REPORT, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

Owner-reported narrative. 8,000 miles reported. Look up ODI 11241885 at NHTSA ↗

WHILE DRIVING ON HIGHWAY, RADIO ON AND ONLY CONNECTED VIA BLUETOOTH. THE RADIO SCREEN WAS FLICKERING AND THEN SHUT DOWN AS IF I MANUALLY TURNED OFF . AS THIS HAPPENED THE DASHBOARD LIGHTS AND MY HEADLIGHTS SHUT OFF. I HAD TO SAFELY PULL OVER AND BY THE TIME THAT I DID, I COULDN'T RECORD IT FOR EVIDENCE AS IT REBOOTED ITSELF. I CALLED RIGHT AWAY AND HAD TO WAIT 2 DAYS FOR APPT. THIS IS THE 3RD TIME AND RICK CASE KIA IN SUNRISE FL KEEPS GIVING ME THE RUN AROUND. MY BATTERY AND ALTERNATOR IS FINE. I HONESTLY THINK THEY STOP CARING AND JUST GIVE M…

Owner-reported narrative. 18,200 miles reported. Look up ODI 11288150 at NHTSA ↗

WHEN DRIVING AT HIGH ALTITUDES, THE CAR SEEMS TO WANT TO STALL. WE WILL BE DRIVING ALONG JUST FINE AND THEN THERE IS HESITATION FOR A MOMENT AND THEN THE CAR WILL BE GOING ALONG JUST FINE AGAIN AND THE HESITATION HAPPENS AGAIN. THIS IS CONTINUOUS THROUGHOUT OUR ENTIRE HIGH ALTITUDE DRIVES. USUALLY OCCURS AT APPROXIMATELY 8000-10,000 FT IN ELEVATION. SEEMS TO OCCUR MORE OFTEN AT 40 MILES PER HOUR. I AM SCARED WE WILL HAVE COMPLETE FAILURE OF THE CAR IN THE MOUNTAINS AND HAVE NO CELL PHONE SERVICE IN ORDER TO CALL SOMEONE FOR HELP. WE HAVE …

Owner-reported narrative. 27,500 miles reported. Look up ODI 11233063 at NHTSA ↗

ENGINE TROUBLE. ENGINE FAILURE AND STALLING PROBLEMS.

Owner-reported narrative. 4,800 miles reported. Look up ODI 11377139 at NHTSA ↗

ON AUGUST 25, 2019, WHILE DRIVING HOME TO NEW YORK, MY WIFE SAT IN THE FRONT PASSENGER SEAT AND MY DAUGHTER SAT IN THE SECOND ROW SEAT BEHIND MY WIFE, I STOPPED AT A REST STOP FOR GASOLINE AT ABOUT 12:15 PM AS I PULLED INTO THE AREA WITH MY FOOT ON THE BREAK TO SLOW DOWN, THE CAR SURGED FORWARD AND I PRESSED HARD TO STOP THE CAR. IT STOPPED. ON THE SAME DAY, AT 4:17 PM, I PULLED INTO A SUNOCO GAS STATION. WITH MY FOOT ON THE BREAK AS I PULLED INTO THE STATION, THE CAR SURGED, I PRESSED HARD AND THE CAR SLOWED DOWN. I SLOWLY PULLED AROUND TH…

Owner-reported narrative. 7,500 miles reported. Look up ODI 11278855 at NHTSA ↗

What component failed-High pressure fuel pump. It would have to be towed from place of inspected. They cannot put the part back inside the car; the part went "poof" into big chunks after it was taken apart. Mine and my children's saftey; our lives were put at risk on April 5th, 2022. We were driving home from school in a 40 mph zone. At the stop light when the light had turned green when the gas pedal was pressed down the car drove at less then 5mph and then stalled out. There was zero power to the gas pedal. We had to pull over and restart car…

Owner-reported narrative. Look up ODI 11461561 at NHTSA ↗

IN STATIONARY POSITION. CAR OFF. THE PLASTIC COVERS ON THE BOTTOM OF THE STEERING WHEEL BROKE OFF. THE PLASTIC CONNECTING THEM DID NOT MATCH AND IS OF POOR DESIGN.

Owner-reported narrative. 4,700 miles reported. Look up ODI 11206141 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 KIA SORENTO. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT KIA OF SPRINGFIELD (321 BALTIMORE PIKE, SPRINGFIELD, PA 19064, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. UPON LEAVING A PARKING LOT, THE STEERING WHEEL SEIZED AND FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE SAME LOCAL DEALER WHO STATED THAT THE POWER STE…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11270428 at NHTSA ↗