2015 Kia SORENTO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
749 owner complaints analyzed
3 distinct recall campaigns
75,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 341 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 359 of 749 complaints (47.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 79 | 10.5% |
| Braking behavior | 66 | 8.8% |
| Steering behavior | 50 | 6.7% |
| Electrical and battery issues | 39 | 5.2% |
| Transmission and shifting | 20 | 2.7% |
| Fuel system concerns | 7 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 359 |
| Unknown Or Other | 113 |
| Structure:Body | 95 |
| Exterior Lighting | 86 |
| Electrical System | 57 |
| Power Train | 42 |
| Steering | 32 |
| Air Bags | 30 |
Engine: 359; Unknown Or Other: 113; Structure:Body: 95; Exterior Lighting: 86; Electrical System: 57; Power Train: 42; Steering: 32; Air Bags: 30
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 40 |
| 25,000 to 49,999 | 37 |
| 50,000 to 74,999 | 93 |
| 75,000 to 99,999 | 75 |
| 100,000 to 149,999 | 77 |
| 150,000 and above | 19 |
Under 25,000: 40; 25,000 to 49,999: 37; 50,000 to 74,999: 93; 75,000 to 99,999: 75; 100,000 to 149,999: 77; 150,000 and above: 19
50,000 to 74,999 miles has the most reports with usable mileage (93). 408 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 12 |
| 2015 | 8 |
| 2016 | 15 |
| 2017 | 28 |
| 2018 | 45 |
| 2019 | 91 |
| 2020 | 88 |
| 2021 | 123 |
| 2022 | 100 |
| 2023 | 98 |
| 2024 | 67 |
| 2025 | 46 |
| 2026 | 28 |
2014: 12; 2015: 8; 2016: 15; 2017: 28; 2018: 45; 2019: 91; 2020: 88; 2021: 123; 2022: 100; 2023: 98; 2024: 67; 2025: 46; 2026: 28
Pattern summary
Engine leads the component reports. Engine operation appears in 79 complaint narratives. Braking behavior appears in 66 complaint narratives. Steering behavior appears in 50 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10661198 · 2014-11-28 (November 28, 2014)
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.
Owner-reported narrative. 1,980 miles reported. Look up ODI 10661198 at NHTSA ↗
Owner report 10906816 · 2016-09-15 (September 15, 2016)
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY JERKED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART AND HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS DIAGNOSED THAT SLUDGE WAS PRESENT IN THE OIL RESERVOIR, WHICH CAUSED THE ENGINE TO SHUT DOWN. THE VEHICLE HAD TO BE TOWED BACK TO THE STATE OF RESIDENCE AND THE DEALER DIAGNOSED THAT IMPROPER OIL CHANGES WERE PERFORMED. THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPRO…
Owner-reported narrative. 70,000 miles reported. Look up ODI 10906816 at NHTSA ↗
Owner report 10663356 · 2014-12-10 (December 10, 2014)
THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THI…
Owner-reported narrative. 2,020 miles reported. Look up ODI 10663356 at NHTSA ↗
Owner report 10702880 · 2015-03-31 (March 31, 2015)
KIA SORENTO LESS THEN 5000 MILES WATER AROUND VIN NUMBER ON DASH ALSO LEAKING INTO THE FLOOR. DEALER TRIED TO SAY BUILD OF LEAVES AROUND WINDSHIELD IS THE CAUSE. IF THAT IS THE CAUSE THEN THERE IS A DESIGN PROBLEM WITH THESE CARS. I BELIEVE THEY ARE SAYING THAT DUE TO THEY CAN'T NOT FIND OUT WHERE THE PROBLEM IS. ALSO WHEN CAR SITS OVER NIGHT AND IT HAS RAIN THE BRAKES SCRUB LIKE THEY RUSTED OVERNIGHT. BOTH OF THESE PROBLEMS WERE TURNED INTO THE SERVICE DEPARTMENT WITH OUT NO DETERMINATION AS TO WHY THEY ARE DOING THIS. ALSO THE SERVICE DEPARTM…
Owner-reported narrative. 4,884 miles reported. Look up ODI 10702880 at NHTSA ↗
Owner report 10639657 · 2014-09-28 (September 28, 2014)
THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WOR…
Owner-reported narrative. 500 miles reported. Look up ODI 10639657 at NHTSA ↗
Owner report 10897802 · 2016-08-22 (August 22, 2016)
RETURNING FROM A TRIP TO CALIFORNIA, THE KIA HAD JUST TURNED OVER 30000 MILES ON THE KS TURNPIKE WHEN THE ENGINE OIL LIGHT CAME ON. WE STOPPED AND CHECKED THE OIL, IT WAS FINE. WE HAD HAD THE OIL CHANGED BEFORE THE TRIP SO IT HAD LESS THAN 3000 MILES. AFTER CHECKING THE OIL, WE RESUMED THE TRIP. WITHIN A MILE WE HEARD A KNOCKING SOUND, THE CAR DIED, WE PULLED OVER AND THE CAR ENGINE WAS ON FIRE. CALLED 911, WITHIN 15 MINUTES THE FIREMEN ARRIVED AND EXTINGUISHED THE FIRE. ONE OF THE FIREMEN SAID IT LOOKED ELECTRICAL AND SEEMED TO BE CENTERE…
Owner-reported narrative. 30,400 miles reported. Look up ODI 10897802 at NHTSA ↗
Owner report 11021196 · 2017-09-02 (September 2, 2017)
MY MOM HAS BEEN HAVING ISSUE AFTER ISSUE.. FIRST THE PASSENGER AIR BAG LIGHT AND BATTERY AFTER POWER STEERING MAKING NOICES ..BRAKES NOT RESPONDING AND NOW FUEL INJECTION PROBLEMS.
Owner-reported narrative. Look up ODI 11021196 at NHTSA ↗
Owner report 11157343 · 2018-12-10 (December 10, 2018)
VEHICLE STALLS DURING NORMAL OPERATION BOTH WHILE MOVING AT TRAFFIC SPEEDS AND AT A STOP. INITIAL OCCURANCE WAS WHILE TURNING LEFT THRU AN INTERSECTION. ENGINE RPMS DROPPED TO ZERO AND ENGINE QUIT RUNNING. RESTARTED AFTER SHIFTING INTO NEUTRAL. HAPPENED 15 ADDITIONAL TIMES DURING TWENTY MINUTE DRIVE HOME - WHILE STOPPED AT A LIGHT, SLOWING FOR OTHER VEHICLES, AND WHEN NOT ACTUALLY ACCELERATING WHILE DRIVING DOWN THE ROAD. VEHICLE WILL NOT IDLE ONCE RESTARTED WITHOUT STALLING OUT. BATTERY CONNECTIONS ARE TIGHT, OIL LEVELS ARE NORMAL. VEHICLE SP…
Owner-reported narrative. 93,000 miles reported. Look up ODI 11157343 at NHTSA ↗
Owner report 11172161 · 2019-01-25 (January 25, 2019)
WAS DRIVING ON A BUSY INTERSECTION ON 1/15/2019 AROUND 2:30 PM AND DOING AROUND 40MPH THE CHECK ENGINE LIGHT BEGAN FLASHING. A SHORT WHILE AFTER THE CEL BEGAN FLASHING THE CAR RPMS SLOWED DOWN EVEN THOUGH THE CAR WAS IN MOTION & I WAS PRESSING ON THE ACCELERATOR. THE CAR BEHIND ME BEGAN HONKING THEIR HORN BECAUSE MY VEHICLE WAS SLOWING DOWN. I TRIED TO FIND A STREET WHERE I COULD SAFELY PULL OVER. AFTER DODGING CARS WHILE THE CAR WAS IN A SLOW RPMS MOTION I PULLED OVER TO A SIDE STREET & SHIFTED THE GEAR TO PARK BUT KEPT THE ENGINE RUNNING…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11172161 at NHTSA ↗
Owner report 10605212 · 2014-06-23 (June 23, 2014)
TL ' THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS FLAGGED BY ANOTHER MOTORIST AND NOTICED FUEL LEAKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK AT THE FUEL PUMP INLET. THE FUEL PUMP WAS CLEANED AND RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,744. JCC
Owner-reported narrative. 2,744 miles reported. Look up ODI 10605212 at NHTSA ↗
Owner report 10628777 · 2014-08-27 (August 27, 2014)
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WENT INTO "SAFE MODE" AND DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10628777 at NHTSA ↗