2013 Kia SORENTO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
981 owner complaints analyzed
5 distinct recall campaigns
83,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 649 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 496 of 981 complaints (50.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 135 | 13.8% |
| Engine operation | 131 | 13.4% |
| Electrical and battery issues | 97 | 9.9% |
| Steering behavior | 54 | 5.5% |
| Transmission and shifting | 31 | 3.2% |
| Fuel system concerns | 10 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 496 |
| Electrical System | 112 |
| Unknown Or Other | 89 |
| Structure:Body | 85 |
| Power Train | 69 |
| Exterior Lighting | 65 |
| Air Bags | 60 |
| Service Brakes, Hydraulic | 53 |
Engine: 496; Electrical System: 112; Unknown Or Other: 89; Structure:Body: 85; Power Train: 69; Exterior Lighting: 65; Air Bags: 60; Service Brakes, Hydraulic: 53
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 103 |
| 25,000 to 49,999 | 69 |
| 50,000 to 74,999 | 112 |
| 75,000 to 99,999 | 114 |
| 100,000 to 149,999 | 211 |
| 150,000 and above | 40 |
Under 25,000: 103; 25,000 to 49,999: 69; 50,000 to 74,999: 112; 75,000 to 99,999: 114; 100,000 to 149,999: 211; 150,000 and above: 40
100,000 to 149,999 miles has the most reports with usable mileage (211). 332 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 16 |
| 2013 | 47 |
| 2014 | 54 |
| 2015 | 26 |
| 2016 | 39 |
| 2017 | 73 |
| 2018 | 119 |
| 2019 | 146 |
| 2020 | 109 |
| 2021 | 100 |
| 2022 | 59 |
| 2023 | 65 |
| 2024 | 79 |
| 2025 | 33 |
| 2026 | 16 |
2012: 16; 2013: 47; 2014: 54; 2015: 26; 2016: 39; 2017: 73; 2018: 119; 2019: 146; 2020: 109; 2021: 100; 2022: 59; 2023: 65; 2024: 79; 2025: 33; 2026: 16
Pattern summary
Engine leads the component reports. Braking behavior appears in 135 complaint narratives. Engine operation appears in 131 complaint narratives. Electrical and battery issues appears in 97 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10489234 · 2012-12-19 (December 19, 2012)
2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE AN ALTERNATOR BEFORE AND NOT IN STOCK, WAITING FOR OVERNIGHT SHIPPING FOR TWO DAYS. DEALER STATES THEY HAVE NO CONTROL OVER DEFECTIVE PARTS, BUT WILL FIX AND SERVICE VEHICLE WHEN PARTS ARRIVE. *TR
Owner-reported narrative. 1,450 miles reported. Look up ODI 10489234 at NHTSA ↗
Owner report 10489239 · 2012-12-19 (December 19, 2012)
DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP …
Owner-reported narrative. 1,500 miles reported. Look up ODI 10489239 at NHTSA ↗
Owner report 10470486 · 2012-08-13 (August 13, 2012)
WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER TO THE RIGHT (NOBODY WOULD LET US GET OUT OF THE LANE WE WERE IN) TO GET TO A SAFE PLACE .WE ALMOST CAUSED MULTIPLE ACCIDENTS. MY WIFE WAS SCREAMING. I THOUGHT THAT WE WERE GOING TO CREATE A MAJOR ACCIDENT. NO MATTER WHAT I DID I WAS NOT ABLE TO GET THE CAR STARTED AND IT CAME TO A COMPLE…
Owner-reported narrative. 778 miles reported. Look up ODI 10470486 at NHTSA ↗
Owner report 10507184 · 2013-04-04 (April 4, 2013)
AT AN IDLE, THIS VEHICLE RUNS ROUGH AND SHAKES. IT FEELS AS THOUGH IT WILL STALL. I DO NOT BELIEVE THIS SHOULD BE HAPPENING WITH A NEW CAR. I TOLD THE MECHANIC AT MY FIRST MAINTENANCE CHECK, AND HE ACTED AS IF IT WOULD GET BETTER WITH AN OIL CHANGE. IT SEEMS TO BE GETTING WORSE. I COMMUTE 120 MILES A DAY FOR WORK, AND I HAVE HAD THE CAR FOR 5 MONTHS, IT HAS 9000 MILES NOW. NOW THE RADIO WILL NOT TURN ON? THIS CONCERNS ME THAT MAYBE SOMETHING ELECTRICAL IS MALFUNCTIONING. *TR
Owner-reported narrative. 350 miles reported. Look up ODI 10507184 at NHTSA ↗
Owner report 10477374 · 2012-09-28 (September 28, 2012)
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12
Owner-reported narrative. 600 miles reported. Look up ODI 10477374 at NHTSA ↗
Owner report 10520041 · 2013-06-16 (June 16, 2013)
WHILE DRIVING HOME FROM A WEEKEND VACATION, WITH ROUGHLY 130 MILES REMAINING OF THE TRIP, RUNNING AT 70-80 MPH ON EXPRESSWAY, THE CAR LOST RPM, STALLED, AND WOULD NOT ACCELERATE. THIS HAPPENED AT ROUGHLY 2:15PM. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, CROSSING OVER 2 LANES OF EXPRESSWAY TRAFFIC, WHILE COASTING, WITH MY WIFE A 3YR OLD CHILD IN HIS CAR SEAT. I TURNED THE CAR OFF AND RESTARTED THE CAR IN WHICH RPM'S WERE BACK AND CAR WAS RUNNING. WE STOPPED AT MY WIFE'S PARENTS AND LOOKED UP ENGINE STALLING ISSUES ON THE 2013 KIA SORENTO. …
Owner-reported narrative. 11,400 miles reported. Look up ODI 10520041 at NHTSA ↗
Owner report 10473691 · 2012-09-04 (September 4, 2012)
WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE…
Owner-reported narrative. 584 miles reported. Look up ODI 10473691 at NHTSA ↗
Owner report 10537582 · 2013-08-27 (August 27, 2013)
VEHICLE SUFFERS CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE ON HIGHWAY RESULTING IN LOSS OF POWER. DEALERSHIP REPLACED PART. THIS IS A HIGH PRESSURE DIRECT INJECTION ENGINE. ENGINE HAS SUFFERED EXTREME NOISE, VIBRATION, AND HARSHNESS ISSUES SINCE NEW. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS IS POTENTIALLY LIFE THREATENING. THE RELIABILITY OF THIS DIRECT INJECTION FUEL SYSTEM APPEARS POOR. OUR 2013 ONLY HAD 24K MILES AT FAILURE. *TR
Owner-reported narrative. 24,000 miles reported. Look up ODI 10537582 at NHTSA ↗
Owner report 10576160 · 2014-04-01 (April 1, 2014)
I HAVE A 2013 KIA SORENTO THAT HAS LOST POWER NUMEROUS (10-15) TIMES. IT HAS OCCURRED IN MULTIPLE SETTINGS, AT LIGHTS, DRIVING DOWN THE STREET, BUT MOSTLY WHILE DRIVING DOWN A VERY BUSY INTERSTATE AT 65-70 MILES AN HOUR. THIS CAR IS GOING TO GET ME, ONE OF MY GRANDBABIES OR SOMEONE ELSE KILLED! ONCE I TURN ON MY HAZZARDS AND GET THE CAR OVER TO THE SIDE OF THE ROAD/MEDIAN, TURN IT OFF AND BACK ON IT STARTS AND CONTINUES ON DOWN THE ROAD WITH THE ENGINE LIGHT ON. THE FIRST TIME I TOOK IT IN THEY TOLD ME THE SEAL ON THE GAS TANK WAS BAD AND T…
Owner-reported narrative. 16,000 miles reported. Look up ODI 10576160 at NHTSA ↗