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U.S. public vehicle records

2020 Kia OPTIMA problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

144 owner complaints analyzed

0 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 27 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 97 of 144 complaints (67.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation1611.1%
Transmission and shifting117.6%
Braking behavior106.9%
Fuel system concerns74.9%
Electrical and battery issues53.5%
Steering behavior32.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
97
Power Train
26
Unknown Or Other
16
Electrical System
12
Fuel/Propulsion System
11
Air Bags
7
Engine And Engine Cooling
7
Service Brakes
7
Component breakdown data
CategoryCount
Engine97
Power Train26
Unknown Or Other16
Electrical System12
Fuel/Propulsion System11
Air Bags7
Engine And Engine Cooling7
Service Brakes7

Engine: 97; Power Train: 26; Unknown Or Other: 16; Electrical System: 12; Fuel/Propulsion System: 11; Air Bags: 7; Engine And Engine Cooling: 7; Service Brakes: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
3
50,000 to 74,999
5
75,000 to 99,999
3
100,000 to 149,999
7
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9993
50,000 to 74,9995
75,000 to 99,9993
100,000 to 149,9997
150,000 and above1

Under 25,000: 8; 25,000 to 49,999: 3; 50,000 to 74,999: 5; 75,000 to 99,999: 3; 100,000 to 149,999: 7; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (8). 117 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
5
2021
5
2022
13
2023
18
2024
25
2025
50
2026
27
Complaints over time data
CategoryCount
20191
20205
20215
202213
202318
202425
202550
202627

2019: 1; 2020: 5; 2021: 5; 2022: 13; 2023: 18; 2024: 25; 2025: 50; 2026: 27

Pattern summary

Engine leads the component reports. Engine operation appears in 16 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Braking behavior appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11451050 · 2022-02-08 (February 8, 2022)

I was driving in the freeway nearby San Jose, CA with my family in the car. I was doing 67mph. It was high elevation curvy road. I experienced engine stalling. The car suddenly stop accelarating and speed drop to 35mph despite pressing on gas.

Owner-reported narrative. Look up ODI 11451050 at NHTSA ↗

Owner report 11531589 · 2023-07-11 (July 11, 2023)

On July 4th 2023, I was driving with my son in car, when unexpectedly the check engine light came on and car lost power. We were on a highway with a 65mph speed limit. I was able to pull over to side of road. Car did Start back up, however was missing and misfiring. Shaking especially under acceleration. My engine has been consuming oil for many thousands of miles, it is documented; however only an oil consumption test was performed. Hyuandai and Kia has serious engine issues and they know it. This could've been worse. Luckily I still had some …

Owner-reported narrative. Look up ODI 11531589 at NHTSA ↗

Owner report 11495396 · 2022-11-29 (November 29, 2022)

Vehicle was tampered before purchasing, transmission mounts broken, evap hose gas tank and engine.. car was claimed as a lemon vehicle, dealership sold me a vehicle that’s unsafe to operate. Dealership refuses to fix…

Owner-reported narrative. Look up ODI 11495396 at NHTSA ↗

Owner report 11540523 · 2023-08-24 (August 24, 2023)

The vehicles 7-speed dual clutch transmission (DCT), is horribly jerky at very low speeds and on take off. It has become dangerous to drive as my wife almost caused an accident from the vehicle not reacting to acceleration pedal, or from it reacting completely unexpectedly. The transmission is very jerky as you take the foot off the brake without pressing accelerator pedal, it shakes the entire vehicle. It also jerks heavily if you barely touch the gas pedal on take off. Dealership has done a software update on the transmission which only help…

Owner-reported narrative. Look up ODI 11540523 at NHTSA ↗

Owner report 11286741 · 2019-12-03 (December 3, 2019)

THERE IS A VERY LIMITED AND INADEQUATE SPACE BETWEEN THE THE BOTTOM OF THE DASHBOARD AND THE BRAKE PEDAL WHICH CAN IMPEDE A DRIVER FROM MAKING AN EMERGENCY STOP.THE SAME LACK OF SPACE BETWEEN THE DASHBOARD AND THE EMERGENCY BRAKE PEDAL.NOTHING HAPPENED IT IS POTENTIALLY DANGEROUS.

Owner-reported narrative. 6,300 miles reported. Look up ODI 11286741 at NHTSA ↗

Owner report 11353811 · 2020-09-08 (September 8, 2020)

I OWN A 2020 KIA OPTIMA (MY SECOND ONE IN LESS THAN A YEAR). THREE WEEKS AGO, I APPLIED MY BRAKES BEFORE ENTERING A CURVE. IN THE PROCESS, I HIT A BUMP (NOT A POT HOLE) IN THE ROAD'S AND MY BRAKES DISENGAGED AND I THOUGHT I WOULD LOSE CONTROL OF THE VEHICLE BECAUSE I WAS NOT SURE THE BRAKE WERE GOING TO ENGAGE IN TIME FOR ME MISS A HIT ON COLLUSION. THE SAME THING HAPPEN AGAIN, YESTERDAY. THIS IS NOT THE FIRST TIME I HAVE EXPERIENCED BRAKE PROBLEMS WITH A KIA OPTIMA. IN MY 2016, THE SAME THING WAS OCCURRING. THE SERVICE SHOP REPLACE A ROD OR S…

Owner-reported narrative. 7,450 miles reported. Look up ODI 11353811 at NHTSA ↗

Owner report 11647773 · 2025-03-11 (March 11, 2025)

I am filing this complaint due to severe and ongoing safety defects in my 2020 Kia Optima EX, which has repeatedly stalled while driving, creating a life-threatening road hazard. Since September 2024, my vehicle has suffered from major failures, including a complete transmission replacement, multiple high-pressure fuel pump replacements, multiple oil flushes due to fuel contamination, and all fuel injectors replaced. Despite all of these “repairs” performed by a Kia-authorized dealership, the check engine light continues to return, and the veh…

Owner-reported narrative. Look up ODI 11647773 at NHTSA ↗

Owner report 11557397 · 2023-11-29 (November 29, 2023)

Oil plug fall out at highway speeds, engine failure. Engine stalled while driving, got vehicle to side of road, called tow truck after attempting to restart. When tow truck driver pulled vehicle onto the flatbed a massive amount of oil came out. After driver towed vehicle home he looked for a hole in the block found where plug had fallen out and advised us to look in the skid plate to see if oil plug was there, if we were lucky we could put it back in, fill with oil and restart. That is when it became obvious that the oil came from drain plug s…

Owner-reported narrative. Look up ODI 11557397 at NHTSA ↗

Owner report 11605296 · 2024-07-29 (July 29, 2024)

I was driving in the freeway to my girlfriends house and suddenly my check engine light came on and started flashing, I got off the freeway as soon as I could and parked to check what was wrong and while driving to park I noticed I couldn’t accelerate past 2000 RPM and when shifting my car was skipping and it felt like gas wasn’t getting to the engine. I checked my oil levels and they were at normal levels, the battery was fine, and the car was turning on without a problem. I ran a diagnostics code and it came up with the P13-26 Code

Owner-reported narrative. Look up ODI 11605296 at NHTSA ↗

Owner report 11460018 · 2022-04-07 (April 7, 2022)

The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the co…

Owner-reported narrative. 30,000 miles reported. Look up ODI 11460018 at NHTSA ↗

Owner report 11560695 · 2023-12-18 (December 18, 2023)

Steering wheel bearing broken. Had replaced in November and again now needs to be replaced. Major safety concern that Kia should fix properly so the car runs efficiently

Owner-reported narrative. Look up ODI 11560695 at NHTSA ↗